Madeline McEnery
Google
**I never write reviews, but after recent events—being hit with unexpected move-out fees on top of having my entire security deposit withheld—I felt I had to share my experience.**
Living at this apartment complex was incredibly frustrating from start to finish. The leasing office was practically unreachable; they rarely answered phone calls or returned voicemails, making even basic communication a headache.
The condition of the building was also unacceptable. The hallways were constantly dirty, and my apartment (as well as several of my friends' units) had black mold in the vents. This is a serious health concern that was never adequately addressed. On top of that, there were cockroaches all the time—despite pest control coming out at least three separate times during my lease.
Security was another major issue. The elevators were frequently broken, and packages were constantly being stolen. I personally had two packages stolen. When I asked to see the video footage from the package area, I was told the security camera had been broken “for a while.” No resolution, no accountability.
Overall, between the unsafe conditions, nonexistent communication, pest and mold issues, and surprise move-out charges, I would strongly caution anyone considering living here. It was one of the most disappointing housing experiences I've ever had.