Corktown Health

It bums me out to give this review. Corktown started out great. The past few years however the doctors and staff have a high turnover rate, the online portal rarely works, my medications haven't been being filled for months and when I do get them, it's because I'm calling every day for weeks in order to get any help. Dr. Riddle is one of the absolute best Drs I've ever had, but getting an appointment with her is difficult, getting in touch with her through the portal doesn't work.. We need consistency with our medical care and it shouldn't be such a fight to get my scripts filled, or make an appointment and walk out with the referrals I need. I feel like someone is making a lot of money as they have these galas for funding, is that money you've raised going to improving patient care? Having Drs who are available more than once a week? It doesn't feel like it. Hiring people to answer the phones and take messages that actually get to our providers? That said, I hope y'all get things fixed there. Please don't think because you win those awards for lgbtq primary care, that you can just phone it in now. You won first, the literal other two queer clinics in the state won second and third. No offense - if I opened an lgbtq clinic, I'm guaranteed top 4! Ya feel me, being the only ones gives you cred. You have to earn that cred and be consistent enough to keep it

At Corktown Health (Howard Street Location) I've been receiving compassionate and knowledgeable care for my loved one. We both feel comfortable and welcome with all the staff that has assisted us. They have a calming environment and are always patient and attentive with our questions and concerns. Corktown Health is vital in helping my loved one access services and improve her overall quality of life. Navigating services can be very overwhelming but Zayah has been available for us to help us through the process(es). Thank you Zayah for your patience and dedication.

Really not a good clinic. Most of the receptionist here is often new, so they have a high turn over rate. I would assume this has to do with the fact that they don’t manage their staff correctly or their in take process isn’t good. I’ve had multiple issues with them and they’ve been the same clinic I’ve been going to for over 2 years. Doctors refusing to update my diagnosis status despite my insurance letting me do so. Me having blood drawn and all of it going missing at some point in their care, forcing me to have my blood drawn again, which still unsettles me to this day. Misgendering me in their portal and refusing to change it until a year later. The staff also often has unwelcoming cold attitudes at front desk. Calling them sometimes is a complete hit or miss depending on who answers, I’ve had someone hang up on me multiple times or just transfer me automatically before I even began talking. I only continue to go because it’s close, but if you have better options I would say go there. Some of the staff here is okay, and it’s a ‘welcoming queer’ space (whatever that means at this point) but they don’t seem to care a lot about their patients. Not sure what issue they’re having behind the scenes but it’s affecting their ability to properly do their jobs and help their patients. I almost would rather risk being discriminated elsewhere just to get better care.

I have been going to Corktown Health for over three years. They have treated myself and my 96 year-old friend with the upmost respect Dr. Riddle is fantastic. Very informative explains everything very clearly does not rush you in the great place for everyone !❤️🏳️‍🌈

First time I've seen a dentist in 3 years, and I must say I am amazed at how patient and thorough Miss Gerri, the dental hygienist, was with my care. And just wow - my teeth feel amazing and even whiter just after one cleaning! She educated me on some new tools available for cleaning teeth between visits (yes, it's not just about dental floss anymore) so I'm excited to have new options. Dr. Bloxson did a very thorough exam (and yes she found a cavity but that's my fault for waiting so many years to see a dentist). Looking forward to my next visit!

I had avoided dental care for years until I met Dr. Bloxson at a community event. Her calming presence and non-judgmental approach eased my fears. Since starting care with the dental clinic, I have experienced cleanings, fillings, and wisdom teeth extractions all without pain. With each visit I grow more impressed. This is a talented team of people that I trust with my care. Thank you to Anjelica, Geraldine and Dr. Bloxson! Your clinic has helped me experience dental care differently.

I became a patient at Corktown Health recently and can’t recommend it enough. Their sliding scale model makes care accessible for folks based on their income regardless of insurance status or coverage, and every interaction with their staff has been genuinely amazing and so helpful—from the providers to the overall approach and how they’ve listened and received me. Corktown Health is a true community health center, and I couldn’t be happier to make it my home for primary care.

I’ve been going here for a few years and I can honestly say every time I’ve had an incredibly pleasant experience. Today my MA, Angel, was an angel; pleasant, caring, humorous, and efficient. Dr Mark is always pleasant, easy to talk to and confide in. I never wait long at all, it’s always very clean here, and my interactions with every staff member over the years has been a very positive experience. I really get the sense they look out for me here.