Dragana K.
Google
I don't get this place. I've been here two times and every time I didn't feel Welcomed (neither did my friends). They seemingly have a philosophy but it doesn't actually involves you as a guest. I don't remember when is the last time I heard so many no's from a restaurant.
Can the food be a bit slower? No, the kitchen has schedule.
Can we get some snacks or extra dessert with coffee? No, this is all we have.
If we really don't like the wine, can we exchange it? No, that's not possible.
Can we pay at the table? No, you have to come to the cash register.
Did they forget this is a service industry?
I appreciate having a concept but you have to bring your guests along.
Soms of the staff (wine person) is enthusiastic about what they do but overall, I have no desire to visit them a third time. A guest should feel Welcomed when they visit your restaurant and not feel like they are accommodating the rules of the pretentious management.
This btw has nothing to do with the food, which was good, although they didn't skip to mention they are accommodating our veggie option (although it was available upon booking) as well as repeatedly serving our dishes as a double portion plus 1 (we were with 3 people), although we didn't necessarily wanted to share it that way.
I left feeling like I left my money to a place that couldn't care less about my experience and that is not what a restaurant should be.