Costco Wholesale

This is a busy location. I enjoy my shopping experience there and haven’t had any bad experiences yet. Go early hours or late hours (early morning or 1 hour before closing) if you want to avoid crowds!

I love going to Costco in different states, sometimes they have things you don’t find in your local Costco. I love Log Cabin syrup, it was in a 3 pack ( more manageable bottles) so I bought a pack to bring back to Wa. The one thing I didn’t like was the food court, it was outside which is fine ( S Cal it’s sunny), but the pick up process is a mess. You order at kiosk, your receipt has a number, but you get into a long line and hand your ticket and they get your order. The number on the receipt is obviously useless. The lines were long, about a 20-25 minute wait to finally make it to the counter to get food.

Parking: painful exprience, jammed parking lot. rude people Merchandising: Visually awlful, price and quality not competitive to regular grocry store. Land Cashier: rude and with altitude Horrible shopping exprience!! I don't other costco but this location is off. Every corner is jammed and carts traffic. Somebody carelessly push their carts on my legs without say sorry. RUDE! Everybody was so busy browsing bewteen shelves and dont care if they block other's way or not. RUDE and so selffish! I can't understand why some people being so arrogant and priviledged when they shop in costco with their membership... feel like trashy place with full of junk food. Never like it and will never ...run away from it if you prefer better shopping exprience and being respect.

If you’re heading to the Alhambra Costco on Commonwealth, you need to understand that buying a 30-pound bag of toilet paper is merely the end goal; the actual membership experience is a death-defying, multi-lap parking lot scavenger hunt. This isn't just "no parking," this is a bloodsport where folks circle like vultures for thirty minutes, treating any reversing light like a personal invitation to war. I think I circled the lot so many times I actually burned off the calories of the free sample I was trying to get, and the real cost of my membership isn't the annual fee—it's the hour of my life I spend driving slowly behind a person carrying a single item who might, might, be leaving. It's the best bulk buying in the world, assuming you can survive the pre-game ritual just to get through the door.

went here today to grab meat n groceries for the week because there's so much meat and we're buying for family, we grabbed a bunch of extra green bags so we can distribute to family later on juliana at the exit rudely said "NO, you cannot take this many bags" we said we need it for meat, she said we already had bags for the meat. we said we got lots of meat and need to split it with family since some meats had multiple packages. so we need the bags. She still said no she then proceeded to grab the bags out of our cart and start ripping the bags in front of us and the entire line, and said you cannot have them i said why would you do this? now that you've touched and ripped them, no one can use them. they'd need to be trashed. what a petty and unprofessional thing to do not only did she waste everyones time stopping us for so long, she didn't save costco (worth 410 billion dollars) any money since she ripped the bags, and now we don't have enough bags to distribute meat to the rest of the family. its bad enough she did not help anyone at all, she just wasted everyones time and created more plastic waste. went and submitted a complaint to the managers in customer service but they didn't seem to do anything. was not given a case number or any employee contact information completely unnacceptable for a customer facing role. the employee needs retraining events and employees like this is why alhambra costco in particular sucks, and the city of alhambra is not as good as it should be

Welcome to Costco. I love you. That being said, Costco is a great place. Excellent warehouse store to buy quality products at reasonable prices. Plus they supposedly treat their employees well. However, this is probably one of the worst Costco locations by far, due to its location alone. Because of where it's situated, it's pretty much super busy at almost all hours of every day, especially during weekends. It's insane trying to find a parking spot, so you usually have to resort to parking further away. And it's so crowded here that sometimes the customers become super rude. Otherwise, I would highly recommend picking up a hot dog and soda for $1.50 on your way out.

I’ve been a loyal Costco customer for years, but this experience completely ruined my trust. Today I had two separate receipts, and as I was leaving, I noticed one item was charged twice. I went to the cashier, and a staff member spent over 30 minutes checking everything before finally refunding the extra charge for some sweet corn. When I got home and reviewed the other receipt, I found out Diet Coke was also double charged! I clearly told the staff multiple times that I only had one case, but they still missed it. How can such a simple mistake not be caught after half an hour of checking? Then, when I called the store to report it, my call was transferred again and again — no one picked up for a long time. When someone finally answered, all they said was: “You have to come back to the store for a refund, we can’t do it over the phone.” A round trip to the store takes me over an hour, and now I have to waste my time again because of their mistake? Completely unacceptable. Costco really needs to train their staff better and fix these billing issues. Double charging customers and offering no convenient solution is not the service I expect from such a big company.

Went in to buy a TV. They didn't have the one i wanted, but store employees were so nice and helpful. He went out his way to help me with another one and walked me to a register to pay. It was really helpful because I was under a time constraint and was able to get out to my next appointment just in time. Had a great experience!