Marie
Google
Shortly after 7pm on Sunday my 5 yr old daughter injured her foot/ankle while walking thru the Costco parking lot en route to Lowes. She is 75lbs and I cannot carry her. At this point, Costco is clearly closed. The only people remaining are employees. I see a gentleman rounding up carts so I grabbed one and assisted my daughter to sit down. I took about 5 steps when a woman stopped her vehicle in the middle of the road and started yelling, "ma'am...where do you think you are going with our cart?" (Or something to that effect.) I told her that my daughter was injured, that we were going to Lowes, we would return the cart on our way out and then I started walking towards Lowes...out of the road and onto the sidewalk. Apparently, Costco Karen did not like my answer because she followed us in her vehicle while yelling that I was stealing and needed to return the cart (or again, something to that effect.) I reiterated that my daughter was injured and that we were not leaving the property. I stated that we were going to Lowes....which is just a couple stores down from Costco...and when we leave, the cart will be returned to the same location... Because we will be walking back the same way that we came to return home. This woman continued to yell at me and my injured 5 year old daughter about a shopping cart......while following us in her vehicle and then stated she was calling the police. She was very rude and aggressive which scared my daughter and made me very uncomfortable....so we continued on our way to Lowes. Due to the woman's behavior..... I notified the first Lowes employee that I saw...in case Costco Karen decided to follow us in to the store or in case her behavior continued to escalate. When we left Lowes there was a Clearwater police officer leaving the parking lot. Not sure if it was a coincidence or if the woman placed A call. She was clearly still in the parking lot. This made my daughter and I extremely uncomfortable. It felt like we were being harassed at this point. My daughter said that she was scared of the woman and didn't want to walk back the same way because she was scared that the woman would try to hurt us for taking the cart. I'm not sure if this woman was a Costco employee, waiting for a Costco employee or a die-hard, over zealous Costco member......who is a stickler about the shopping cart rules. Regardless, her behavior was extremely unnecessary, concerning and borderline harassing. Was it because my daughter's skin is brown and mine is white? Was it because I don't have a Costco membership? Do all Costco employees have to remain on site until all shopping carts are accounted for and safely corralled in the designated shopping cart holding area outside? Or is this normal Costco employee behavior and this is how Costco trains their employees to act when it comes to the use of shopping carts? Because Sam's Club and BJ's would NEVER..........