Costco Wholesale

Who doesn't love Costco! Had some cool toys for my boys that they loved. I never understood these trends but my kids seem to love it, thank you for not having to make me order it online. I included photos haha. Love the staff here and what Costco is doing! Oh and they have pomelos!

This is by far the worst Costco in the Bay Area. From the moment I entered, the experience was disappointing. The women’s restroom door was broken and would not lock, the soap dispenser was not working, and overall cleanliness and maintenance were clearly neglected. More concerning than the facilities was the behavior and lack of professionalism from the staff. Today, I personally witnessed a customer attempting to purchase a gold bar worth over $4,000. At the pickup counter, a Costco employee named Stephanie openly announced over the walkie-talkie, “Do we have one Swiss PAMP gold bar?” The response confirming availability was broadcast loudly — and every customer nearby could hear the entire exchange. When it was my turn, I was also requesting several valuable items. I calmly explained that announcing high-value purchases over a walkie-talkie is unsafe, especially when all customers can hear it. I mentioned that other Costco locations in nearby areas use security codes for such situations to protect customers. Despite this, the employee rudely insisted on continuing the same practice and told me, “We always do it this way. If you’re worried, we’ll send someone to walk with you.” What made this situation even more concerning is that the staff clearly lacked basic training regarding precious metal purchases. They did not seem to know that gold or silver bar purchases over $2,000 should not be taxed, which is fundamental knowledge when selling bullion. This level of unawareness raises serious concerns about staff training and management oversight. It is unacceptable that each Costco location appears to follow its own rules, especially when it comes to security procedures, financial accuracy, and customer safety. I sincerely hope management takes this seriously and invests in proper staff education, professionalism, and consistent standards across all locations.

One of our favorite places to go for gas, groceries, and the food court. Vendor quality is good here and they really limit their skus to ensure the best products, and keep what is selling. You can end up spending a lot of your paycheck so don't get unless you need it. Also better to buy frozen things and have a chest freezer (tip). Easy to get, good parking, tire services are great. 5 star.

The store is clean. The staff is great. Crowded! The most crowded Costco I've ever been to. Tag team your shopping. One person can go in while the other looks for a parking spot. That's the best way to shop this location.

Overall shopping at this location is usually pleasant until you make a purchase for tires. The tire check in employee speaks to you as you don’t know anything, wait time is a bit longer than it should, but shopping for anything else is pretty good. Well stock, employees inside the main area is helpful.

I rarely leave reviews, but my experience at their tire shop was frustrating enough to warrant one. I came in expecting basic professionalism and efficiency — instead, I was met with disorganization, poor communication, and an unacceptable lack of customer service. Despite having an appointment, I waited over three hours for simple tire repair. No updates, no apologies. When I finally spoke to someone, they seemed indifferent and rushed, as if I was inconveniencing them by asking for the status of my vehicle. The wait time for a simple tire service stretched into several hours with no clear explanation. Other customers around me were equally frustrated, and it was clear this wasn’t a one-off issue — it’s a pattern. If you value your time and expect even the most basic level of customer care, I strongly recommend looking elsewhere. This shop needs a serious overhaul in both staffing and service standards.

Back-to-school shopping can get expensive fast, but Costco saved me this year. I loaded up on snacks, school supplies, and even new backpacks, all at prices far better than department stores. Everything was sturdy and well-made, and the service at checkout was efficient. The quality and value together make it a lifesaver for parents.

Great experience in the optical department. They help me change my lenses and gave me a new case. How amazing was that.

The Concord Costco has been a staple in the neighborhood for years, and we've been loyal customers just as long. The store is always clean, and after so many weekends spent here, I know exactly where to find everything I'm looking for. Like other Costco locations, there are always free samples to try, which makes shopping here a little more fun. We've also used their optometry services in the past to get new hard contact lenses at great Costco prices--super affordable and convenient. Parking can sometimes be tricky, even with the large lot, but I've never had trouble finding a spot eventually. We also fill up on gas here often, and I appreciate that they've invested in adding more pumps per lane--it really helps with the flow during busy times. Overall, it's a typical Costco experience, but that's exactly why we keep coming back--great products, good prices, and reliable service.

Let me just start by saying that I like Costco for certain things. I know it can be hectic and time consuming but there are definitely benefits and I shop at my local Costco probably once a month. We were in the area this week and I wanted to stop in for a nice gift for a friend I was visiting and every experience I had here was absolutely terrible. First off, the parking lot here is not nearly big enough. There were no parking spots on a weekday at 11:30 am and I am not exaggerating. Fortunately I was not in a hurry so I was willing to circle and keep an eye out. I witnessed THREE (3) verbal altercations in the parking lot including one where a heavset woman was waiting for a handicapped parking space and began screaming out her window at an old man who was just trying to go around because cars were piling up. I was stopped in that particular back up for almost five minutes and decided to leave. I cannot even imagine what this place looks like on a weekend.... Somehow, I spotted an open spot near the parking lot exit and was able to park. I should have taken the previous indications into consideration and just left, but I didn't. Inside this Costco is standard but there were a lot of people. The lines snaked around like crazy. I wrote the number of the item I was there for and headed to the register. The cashier was loud and not particularly friendly and after paying told me to go to the pick up window. The woman assisting me asked to see my id and membership information again and was asking me personal questions about the item I was buying. When I started to get annoyed she said they had to do "due diligence". Like, what? Due diligence when people buy things from them? I never heard of such a thing. Don't sell things then. I asked for my purchase and left but it was such a weird vibe and I have never been treated like that anywhere before. Never again

The Costco in Concord offers something unique--a sushi section, reminiscent of what you might see in Costcos across Asia. It's an exciting addition for sushi lovers, but it doesn't quite deliver the value you'd expect from Costco. Surprisingly, the sushi here is actually more expensive than what you'd find at Japanese or Korean markets, where you can usually get fresher options at a lower price. As for quality, the fish was decent, but the rice fell short--it was a bit too hard, which threw off the overall texture. Still, it's a convenient option if you're in the area and craving sushi. Overall, it's a nice feature, though it's not quite the bargain Costco is known for.

Note sure I really needed to review Costco - if you are a customer, you know what to expect. What surprised me recently was the mobile key service that is around for a few days. They had a small table in the warehouse, but I walked up to the van parked in front and asked if they could duplicate a key for a 2014 KIA Soul. They had an OEM key and it was $159 to duplicate and program the key. That was a pretty reasonable price so I took a bar code card inside and scanned and paid for the item. By the time I made it back to the van, the work was finishing up. As I walked back to the car, I met the technician and he said I was good to go. Might have been 30 minutes total, including walking inside to pay. A really helpful service.

I take the further drive to this Costco versus the one by my home because I like the service I get here friendly and helpful staff , I find lots of fun items here they are well stocked for the most part , the building is nice and updated it gets very busy here yes but I enjoy coming to this Costco . I get my tires done here and as well as my prescriptions meds filled it's like an adult candy store .

A large Costco here in Concord. Well organized with ample stock and variety of foods, produce, baked goods, furniture, clothing and so much more. Samples are provided by friendly workers. Sales abound after the New Year. This Costco was crowded in the late afternoon. There is a food court with the usual Costco food options. This Costco still sold churros. No chocolate chip cookies yet. Restrooms are in need of clean up here. Self serve lines move pretty fast. Value is determined by you! I spied many items I liked but did not need.

few days ago, 2 construction guys blocked me from enter the gas station. I was the last person in line. costco manager Adriana didn't even listen to what I explained to her. All of them just repeat the nonsense that the gas station need to close, but they let everyone in front of me go through to get gas. I asked them why everyone allowed but me. Again they repeat the nonsense that gas station needed to close. During the argument The 2 construction guys told me that the gas station need to closed for 1hours and bringing the cones to place in front of my car, but after few minutes they told other drivers arrive shorty after only 10 minutes for closed. at one point he said he is not racist because he is Mexican and Mexican is not racist. He must be a clown on his words. It was too bad that Costco manager didn't even bother listen to what I explain, and decided to side with the construction guys. I guess Costco has thousands customer, and lost one or few customers is not a big deal to them.

Not sure why this places has lower scores. These guys are fairly organized and have a lot of samples and selection. Here are some of the key aspects to costco I found. Wandering the aisles at Concord Costco is like embarking on a treasure hunt. You never know what you might stumble upon - a giant inflatable unicorn pool float, a 50-pound bag of organic quinoa, or a pack of gourmet chocolates you've never heard of. The selection is vast and ever-changing, making it a haven for bargain hunters and culinary adventurers alike. The Kirkland Signature brand, in particular, is a star performer, offering quality products at significantly lower prices than name brands. The bulk buying aspect of Costco can be both a blessing and a curse. It's fantastic for stocking up on essentials like paper towels and detergent, but be wary of impulse purchases. A 5-pound bag of anything might seem like a good idea at the time, but it'll be staring you down from your pantry for months. The key is to plan your trip and stick to your list, or you might end up with more frozen pizzas than you can handle. If you do like to buy things that will last long, i would recommend a chest freezer. The Costco food court is a legend in its own right. From the legendary hot dog and soda combo to the giant slices of pizza, it's a delicious and affordable pit stop after your shopping marathon. However, be prepared for lines, especially during peak hours. Pro tip: order ahead of time while you get your groceries and they can just use that for the receipt. The Costco gas station is another highlight. It consistently offers some of the lowest gas prices in the area, making it a magnet for drivers looking to save a few bucks. However, be prepared for a wait, especially on weekends. The gas pumps are popular, and lines can snake around the building. Tire shop: Takes awhile to get service, but they'll call you if a spot opens up. Also the tire guarantees and easy to use air pump station is a plus. Overall, Costco Concord is a 4-star shopping experience. It's a treasure trove of deals, a food court wonderland, and a gas station haven. However, prepare for the warehouse chaos, the bulk-buying temptations, and the potential for long lines. If you're willing to brave the crowds and navigate the quirks, you'll be rewarded with amazing deals and a unique shopping experience. Bonus Tip: Download the Costco app before your visit. It allows you to create a shopping list, check product availability, and even clip digital coupons. Happy shopping!

The gas station is a ridiculous mess! There are only 12 hoses available to gas up at! I do not recommend this station at all. I will not come here again!

Quality/Quantity - Got gas here since we were in the area to save me a trip to San Leandro Costco. There is an okay beer selection; I guess Concord doesn't have many local beers...? Atmosphere - Consistent. Open 7 days a week from 9am to 7pm or 8:30pm, see picture. Gas, Pharmacy, Optometry, and Tire Center hours differ, see picture. Service - Self service. Price - Good values, so I rarely check. But if they have sales, I hoard!! Owner Suggestion - Congrats on your success with this location that opened here in 1986. Congrats on all your success since 1976, since Price Club. You are now the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members.

The old guy with the mustache working in the front is rude. The employees serving the samples are usually the nicest people. Always say thank you to them. The customers will fight for samples like a hungry pack of lions. Come on now, it's just a small sample of pizza, cheese etc.. if they're that hungry pay the $1.50 for a hot dog and drink. These people don't even wait in line. They will just cut and grab multiple samples at once. Other than that, this Costco does a variety of different items.

This review is for food court and gas. Cheap food and good gas what is not to like. Always clean also.

My mother was at this store today 4/23 at 1921. Daniella V was the cashier and she was rude. She needs to work on her customer service and be considerate of the merchandise. This staff member purposefully mishandled/slammed the meats on the conveyor belt. FYI,My mom has been a member since 2005. That was her first time treated in your Costco Warehouses:( This woman needs to fix her attitude.

I went to Costco Concord Monument Blvd location yesterday 5/9/24, when I got home I realized I accidentally left behind an avocado oil during self-checkout. Today 5/10/24 I went back to Costco and I approached Lakeesha who is the store manager and asked for assistance. Despite being busy, she took the time to listen attentively and promptly offered a resolution. I was amazed by her willingness to prioritize customer satisfaction over personal convenience. Instead of wasting time checking CCTV footage, she immediately offered to provide me with a replacement. Her friendly demeanor and efficient problem-solving skills were commendable. I cannot thank Lakeesha enough for her exemplary service. She went above and beyond. Thank you very much Lakeesha! Continue to provide an excellent customer service.

Tire center was quick and efficient. Despite a large amount of people, some very demanding, the attendants were very patient and polite.

Pharmacy: 3 strikes. Something is wrong with their processes here. 3 times in a row now, on 3 different medications, they have dropped the ball. Each time I was told that it would be filled that same day. When I didn't get the expected notification I called back only to be told that there was no prescription to refill. Each time the tech that had helped my in the morning had been correct, and each time it appears that the pharmacist got it wrong and didn't fill it. The first 2 times I had to wait an extra day with no ill effects. This last time caused a medical issue.

Very rude customer service. Chai and his manager as well as the employees under him are very argumentative. Not sure what there is for them to gain by arguing with customers but here is one hip hip hurrah! Arguing dates on returns trying to make you feel uncomfortable returning something you had for a few months... wow! Not going to work for me! Then threatening to put a note on my account because I felt that I was right (which I was) and being a customer for 25 years... spending $10's of thousands of dollars. Now she's going to put a "note" on my account.... Wow!!! Btw: the reason it takes me so long to get back to Costco to return anything is because I don't shop at Costco often anymore. I stop shopping at Costco due to their rude return policies that don't exist but that they like to make up per customer, and their prices are higher than other grocery markets.

I can understand the low reviews of this Costco, but speaking from personal experience here and my experiences at other Costcos in the East Bay, I personally feel that this Costco had topped my expectations for produce selection, gas prices and gas lines, car service, customer service, and tequila selection LOL. I think another reason this Costco appeals to me is knowing that locals shop here and that I haven't seen any Karen interactions between customers and staff (cough cough Danville Costco). The layout of the Costco is predictable and their plant selection is also diverse and plentiful. My partner and I also purchased our wedding bands here and the customer service was quick and through. They are also well-stocked and updated on seasonal goods, like camping tents for the summer and water proof ski coats for the winter. And as alluded to earlier, the tequila selection is excellent. Haven't seen any other Costcos in the area top them.

Costco is my go to for desserts. I especially really like their bar cakes - both the tiramisu and the tuxedo chocolate mousse. They sometimes have limited time variety too such as tres leches, but I think their two classic bar cakes are much better. Their mini cakes are really great too, although they're loaded with sooo many calories. From the bakery department I'm also a huge fan of their butter croissants. Delicious!

What is it when you are in line and a guy comes up and asks you if you would like the Executive Membership and we say no thank you. Then within 3 minutes Tay comes up and asks the same question and we said another employee asked us the same question 3 minutes ago, my husband shows him our Costco card with a large orange dot on it (which he was told meant we were not interested) then before we can get to the cashier Tay comes back to push the membership again. I simply told him he was annoying me. Please, if we were interested we would go to membership and get it. Retrain Tay....please.....

It's Costco, it's always going to be packed, any time of the day. The parking lot is an absolute mess. It's always packed which of course isn't the fault of Costco, and it's got the usual rude folks all over. Courtesy does not exist here; same in the store. Lots of the usual Costco stuff which is fine, I don't think some of the prices are any different than other stores (their whiskey for example, or TVs). Unless you're shopping for a big family and buying stuff in bulk, there is no reason to go here. But what I don't get is why they don't accept Mastercard at the register. They do accept it online but if you're in the store, they will not. That's absurd.

Nothing out of the ordinary, like other COSTCO locations. I came for their pizza, as I was craving one after work. I arrived late, around 7PM, and parking was easy to find. The location in Concord is larger than Pittsburg, but the service and deals found are the same I order my pizza slice through their Kiosk. I ate inside, with plenty seating. The food is as good as the first day I ate COSTCO food I approve of this location

Review of the tire center for my mom as these guys must be a special group of idiots as we waited several hours for an appointment to remove a nail and repatch a tire under warranty and they claimed they couldn't find a nail (even I could see it as an amateur) pictured below and the technician claimed that his manager also took a look and couldn't find it. Wasted a total of 6 hours waiting at this costco and ended up taking it to an auto mechanic. Metal nail clearly in the center of the tire I took this photo in the dark and could see it but they couldn't in their shop with all the tools

Gas line is always long but goes fast. Appreciate they've coned off lanes for the side entrance. Less of a cluster now. Inside it's a Costco like any other. Parking lot always crowded.

Great Good staff Good food Great selections Fun to see all their merchandise Thank you!

No help whatsoever. won't be coming back here to this location. Selection is ok. Value good but no help in getting what I needed.

I 'm down in the Concord area visiting and my friend wanted to drop by Costco. Wow, this is a big store ... compared to the one in Redding. We found one product I just had to tell you about. Kirkland sous vide cooked pork belly! The meat is already cooked by heating in water sealed in a bag and then packed to sell. All you gotta do is heat it and brown. There are various ways to heat, grilling, pan frying or in the oven. NO, do not use a microwave! We tried heating on a gas BBQ and that worked OK, but I think the best is pan frying. Then we took those tasty slabs of meat and fat and put them in a Kings Hawaiian roll .... wow, was that good. The price isn't bad either, maybe about $7.49/lb, the box has about 2 lbs in it. If you're at Costco, check it out in the refrigerated deli section, not frozen.

Who makes a pepperoni pizza look like this? Still super good but clearly this person hates their job.

The Costco Travel Program/Plan/Service is a disaster to my family. The hotel room is smelled. The curtain is stained. The wallpaper in the bathroom is peeled off badly..... the shower head is broken. My family and I filed a complaint. We were offered another room which is still the case and probably slightly better in room condition. It ended up my spouse and I started a fight/argument as I was the one recommending Costco Travel program/services. I absolutely wont consider Costco Travel and won't recommend it to anyone.

Tried to go to this location but tbh I was left unimpressed. I will say their prices like for avocados were cheaper than the Danville or Livermore locations however in terms of variety of stuff in general if felt very lacking.

My new go too for they have the cheapest gas in town. Wait time isn't too long ago either . They have someone standing in the middle of the pumps to help you if you have any service needs which is nice.

The lack of care from employees here is befuddling. I'd rather spend more time trying to drive to another Costco that is further away than this one. Corporate needs to read these reviews and seriously address what is going on at this location. It's hard to watch. I'm in a line that was (4) people long and I'm on my 15th minute. Managers have been called for "keys" and as these lines are barely moving along management A: has looked at the cashier calling. And B: literally the slowest walk over to assist. Me standing in line has added to my observing of all of the other employees and it isn't helping the narrative across the board.

5 stars for the generous return policy which ensures that if you have a problem with any product, including the eyeglasses in their optical dept, customers are entitled to a replacement or full refund. No other company I know backs their food products/merchandise/services as well as Costco. Plus their prices for gas, products and prepared food just can't be beat; loyal shopper here forever.

I recently had the experience of shopping at Costco and while there were some positive aspects I must admire if it was short of my expectation. I would rate my experience with the Costco at 3 stars due to the present long lines during my visit. One of the main reasons people shop at Costco is for the value and variety of products offered, in this regarding Costco does deliver. The store offers a wide range of items from groceries to household items to electronics and competitive prices, the quality of the products I purchased was generally good and selections was impressive. Well I understand Costco is known for its bulk shopping concert which can naturally lead to longer checkouts, it would be beneficial if the company would find ways to improve the efficiency of the checkout process. Implementing additional registers or optimizing the staff during peak hours can help reduce the wait time enhance customer satisfaction. Well the store offers great variety of products at competitive prices and maintains a cleaning organized environment, the long lines and extended wait time at checkout counters were a notable drawback.

I was returning some AirPods so could upgrade to the AirPods Pro at the return service. This Filipino lady was giving me the dirtiest look and MARCO who was inspecting the AirPods said the headphones numbers didn't match the base but the base matches box. I felt embarrassed cause he's assuming I swapped them out but I didn't swap anything I just wanted to return them so I could upgrade to the pros. And while this was happening that lady who also works at return service was still giving me such a dirty look still like I'm stealing or something. I had my original receipt the ORIGINAL box and ORIGINAL air pods. Marco was full of it. When he called in his supervisor HE quickly saw everything was legit and returned my money with NO problem after that MARCO just walked away and didn't even apologize for embarrassing me and acusing me. Marco needs more training in better identifying those serial numbers correctly before jumping to conclusions.

Shout out to these 3 amazing girls at Costco: 5 Elyse Diane and Gloria My mom had a medical issue and was bleeding in the store They immediately came to her aid. Mom had a procedure done on her leg and one of the girls noticed she was bleeding (badly). They jumped into action right away grabbing the first aid kit. Grabbed a wheel chair, got her leg elevated, stopped the bleeding and gave her treatment. Once they got the bleeding stopped they even cleaned her shoe!!! Who does that??? These girls did. They also wheeled her out to the car so she could get home safely. Amazing job ladies. Thank you for caring for my mom as if she was your own!!!

My beloved Costco, how do you only have three stars on Yelp? Before COVID and in the last year, I've shopped at this location on average once a month. For the uninitiated, please go to Google and look up what to buy at Costco. There are dedicated websites, chat groups/forums that talk about cool finds and good deals at Costco. I'm not going to go much in detail here, but I would say my go-to's are gas, rotisserie chicken, croissants, bagels, tomatoes, avocados, berries, sausages, pesto, milk, eggs, and flowers. The pricing and quality are good enough that I rarely get these items elsewhere. $4.99 for a 3 lb rotisserie chicken or a 12 pack of croissants. It's almost TOO cheap. If you're visiting from out of town, there are definitely hints of different cultures that shop at this store. Oxtail, pineapple cake/lunar new year seasonal things, bottles of bird's nest, ghee/naan/paneer, and gallon sized cans of menudo. If you're looking for big cuts of meat, they almost always have whole brisket and ribeye roasts. I just bought a two-pack of pork shoulders last week and that was massive. This particular location seems to also have more gardening items than other Costcos. It does get extremely busy at times, but I've never had issues with parking, whether it's next to the tire center or way in the back across the street from Re-Bath. They installed a bunch of self checkout lines which really speed up the checkout process (only exception is if you want to buy alcohol, then you have to go to normal checkout). I avoid the tire center at all costs, but I've been there on weekdays before open and it's usually not more than a handful of people waiting. The gas line can look intimidating during the day, but usually it's just one or two cycles of people for a set of 3 gas pumps. I haven't needed to interact with the staff much, but I have definitely done a handful of returns and quite a few price adjustments from new coupons or discounts and I didn't have any issues.

Tire service seems to be so busy and short handed. Cree does not seem to care much about customer service and feels like do not want to entertain inquiries and scheduling even if you get the tires from them. They do not make you feel valued.

Stupid scanners in the front don't detect my new membership card. Staffers in the front are completely rude about it and I have to constantly get a new card. What a dumb idea

If you ever have a Return at this particular Costco...I hope you do not get Kelly or Irish to help you...It is obvious they are not interested one but to be kind and gracious as Employees of a great store...they were ...mean....and they just don't care...seems Kelly needs to take an Anger Management class..Hopefully Management had a nice talk with these two!!!!

This rating is for the bakery. I came here Sunday morning, right when they opened, for a cake. I picked out an already made cake. An employee happened to come out so I asked if they had time to write on the cake. Even though they were obviously busy and he was on his way to do something else he smiled and said, "yes." Within a few minutes he came back with the cake and I was on my way. I wish I would have gotten his name so that I could give him some kudos here on Yelp for his stellar customer service.

I just had a refrigerator delivered. I have no ice. The guy would not hook up the water line that had come out of my previous refrigerator. First he said there was no faucet. I told him where the faucet was. Then he said the fittings don't match. They did, until he installed a cable and locked it down tight, that was incompatible with what was previously part of the refrigerator. He locked the wrong cable on so tight I can't get it off. When I called Costco, they told me how to click through several web pages to get to a disclaimer. I thought $1299.99 would be enough to get a fridge that made ice. That's what the ad says.

Costco has a bad policy of pushing their higher priced Executive membership and making it very difficult to downgrade to a regular membership. Switching to Sam's as most people I know have already done.

Good customer service I should have done this review a while ago but Enrique was able to help me obtain a new card after loosing mine and he was super nice, helpful and on top of that it was hi cost to replace it! I know this is probably standard but he was really nice and when you go places you can tell when people are in a bad mood and you could tell he was genuine! We talked briefly about school and out goals it was nice :)

Costco in Concord customer services employee I think the name is Ramkin? Was beyond rude, refused to help me, and I couldn't understand why

Always love Costco you can find a lot of good deals. Good prices and nice items you can find there.

No lines but maybe also b/c right after X'mas? Your standard Costco and I didnt' see anything out of the ordinary.

Heads up before you stand in line to checkout. I went to one of the lines and there was "No closed" sign put up. As i looked down to text my husband I found his item and it was on sale. The cashier decided to have the customer before me put the closed lane sign on their cart. I've been standing there 5 minutes already. Now I have to go to another line that's long and wait longer. Do the managers not train their employees?! I mean how rude is that! There was no one behind me, but instead of asking me to put it on my cart, she had the guy put it on their cart and made me move. Unbelievable! Corporate Office is now going to get a phone call. I get it's the holidays but Damn, no one was behind me. Now I waited 20 minutes to be checked out in another lane.

Lowest prices but poor customer service and you have to wait forever for them to finish. If to you time is money then it is not worth it to use them. Also if you try to use their warranty repair then again you may be waiting all week for what most tire shops will do in less than an hour.