Sara R.
Yelp
I've been coming to this Costco for many years, and I realized today that while I've never really had a complaint, I also haven't taken the time to leave a positive review, and today felt like the right day to do that.
Joe, one of the checkers, has been here for years and is consistently wonderful. Every time I go through his line, he's genuinely friendly, smiling, and happy to help, even when the store is incredibly busy. You can tell he shows up with a good attitude, and it really makes a difference, especially compared to how stressful checkout can feel sometimes.
Today, Ronda was helping Joe, and she was just as kind and pleasant. It was busy, and yet she was patient, warm, and made the interaction feel easy. It's really nice to see teamwork like that during peak hours.
Another favorite of mine is Toby. She wasn't working today, but I always appreciate seeing her familiar face, she's thorough, professional, and consistently great.
I also want to give a shout-out to Breanna, who works with returns. She was incredibly helpful and kind and honestly made our day by letting us know we could return our Apple AirPods. The process was smooth, and her attitude was so appreciated.
When Costco is packed and I'm sure employees are dealing with a lot, including frustrated or complaining customers, it's really stands out when people are still smiling and kind. Not enough people take the time to say thank you, so this is mine.