Costco Wholesale

Another comprehensive Costco Wholesale store. What makes it little better is its adjacency to Bella Terra shopping center 🏬 and the covered parking garage. It’s free of charge as almost any parking 🅿️ garage in Orange County.

Food Court Experience 1. The hotdog and soda combo is always cheap and good! 2. The spot has fast casual vibes since people are always coming and going! 3. The staff were friendly and timely with my order! It took less than 3 mins! Note: You use the self-order kiosks first, and then you bring your receipt to the kiosk order line for pickup! Photo: Soda and Hotdog

Gas is more expensive then other locations in the area, specifically the location that advertise on the front of their pumps with thw sign. Service inside takes 73% longer then other locations in the area. Citi/Costo efficienty is not made to help customers and competitors show a 82% high customer satisfaction. Logistics is a constant issue. Our team surveyed 391 people in 3 days at multiple locations, 91% were unsatisfied in multiple ways.

Awesome place we can never leave the store with only one item. The staff is absolutely amazing and helpful. Toby is awesome and always checks my receipts. She has caught several mistakes in the past too.

This is a review based on my girlfriend's experience today which seemed to be racial profiling by an employee by the name of Toby who checks the receipt at the exit. My girlfriend called me after this experience transpired and she was hysterical. Toby was eyeing her before she even reached the door and went through every item in the cart manhandling our groceries eggs etc. She found an item that was scanned incorrectly by the cashier named Bobby S. Who originally was having issues finding the sku# for some jammies for our daughter which he eventually got what was the correct price, but apparently Ms. Officer Toby caught and made an issue out of it. This is a costco mistake and should not be something the consumer should be harassed for. Toby called for another employee by the name of Jennifer L who goes by J Lo who then proceeds to contact a supervisor via radio who informs her to honor the price. Ms Jlo decides to take it upon herself to go ahead and ring my girlfriend up with a smirk on her face even though my girlfriend heard what management had said. I'm not one to argue over a few dollars, but this situation was prolonged resulting in my daughter not be picked up from school on time. I manage a multimillion dollar collision center for a major corporation, so I know a bit about customer service. I called and spoke to a manager not too long ago. I believe his name was Robert and I informed him I would like to file a grievance. He told me there's not much he can do other than speak to the employees. He informed me he would get back to me and if he does and the employees are held accountable then I will change this review. I will be leaving additional reviews across different platforms as well and i will be contacting the corporate office. The embarrassment these people put my girlfriend through by holding up the exit and making this a big ordeal based on their own employees mistakes is intolerable.

Victoria in customer service was incredibly sweet and efficient. She helped us right away and made the whole experience pleasant.

I recently had the chance to visit the Costco Wholesale in Huntington Beach, CA, and I must tell you, my experience was unexpectedly pleasant. You know, typically shopping at Costco can be a bit of a hustle, with the packed parking and the post-work crowd, but surprisingly, despite the initial struggle with parking, the rest of my experience was rather positive. Once inside the store, which by the way, is located in the bustling Bella Terra, I found it to be well-stocked and organized. The particular item that brought me there – an SSD Drive – was available, even though my usual store was out of stock. And this, my friends, is why I love Costco. They always seem to have what you need. Now, let's talk about the checkout. Despite the very large crowd, I was pleasantly surprised at the efficiency of the process. It was quick, it was easy, and before I knew it, I was out the door. This was a testament to the well-trained and professional staff who handled the constant stream of shoppers like pros. I must mention though, the long walk back to the car at the front of the mall. It was a bit of a workout but hey, who's complaining about a few extra steps? In addition, if you ever need to fill up your tank while shopping, the Costco Gasoline in Huntington Beach is worth a visit. There is always a long line here, but moves quickly and huge savings. In conclusion, my visit to the Costco Wholesale in Huntington Beach was a great experience, and I would recommend it to anyone in need of a good deal on a variety of products. Despite the heavy crowds and the slightly far-off parking, the well-stocked store and the swift checkout process more than made up for it. Happy shopping, everyone!

They carry some of my favorite items, organic whole food based multi vitamins, organic dried fruits, coconut water, and rotisserie chicken, and gas usually quite a bit cheaper than other stations in the area. Definitely worth the membership

Great member prices on a huge variety of items. I load up on household staples like paper towels, toilet paper, water bottles, cleaning supplies, and other items that we go through regularly. Fill up the cart and check out. Make sure to fill your gasoline tank up while you are there and hit up the food court for a cheap meal or snack.

I came to the bakery department needing cupcakes with blue icing. I was in a pinch and the bakery manager and David helped me out. I waited about 10/15 minutes and they delivered my beautiful cupcakes. They both were so kind and acted like this wasn't a problem. I definitely will be shopping here for bakery goods more often. Thank you both so much Dawn

This Costco can get insanely packed on weekends. During these peak times, the parking lot can get crazy with passive aggressive -- or openly angry -- drivers searching for parking spaces. If you absolutely must visit this location, my advice is that you get a feel for this Costco's peak times, and only visit during off hours. You have to accept that shoppers here are generally clueless or don't have any etiquette whatsoever. Shoppers leave their carts out in the middle of busy walkways... They sometimes come in groups and take up entire walkways... If you want people who have basic etiquette and manners, it doesn't exist at this Costco or any others. Doesn't matter what race, ethnicity, income, education, etc... When it's packed at this Costco people don't give damn. When you've paid and are ready to exit, watch to see if an older female employee named Toby is checking receipts.... She's slow and not nice at all. When you try to be friendly with her or say "thank you," she's totally unresponsive and doesn't care. She doesn't acknowledge you or return any pleasantries. If I didn't live in the area, I'd definitely be at another Costco.

Food Court Experience 1. The hotdog combo is always cheap and comforting! The hotdog is also huge! 2. The spot has fast casual vibes! The food court is outside! 3. There are a lot of outdoor tables! They are also spaced apart! 4. The staff were friendly and timely with my order! 5. Parking lot is huge, but it can get crowded depending on time and day! Spots are double-lined and not compact! Photo: Soda and Hotdog

TL;DR Steve from self checkout is an a-hole. I don't recommend you come here to deal with him if you are a parent. Probably won't be coming back unless I happen to be in Bella Terra. And I will definitely be avoiding self checkout if he is working. Long story: I like to think I have a high tolerance because I work in healthcare. Steve has told me that he is worse than anyone I've ever experienced. So I guess congratulations to my patients? Steve either has no kids, was an absent parent, or is just a straight up jerk. At Costco Fountain Valley, I have been told that because I am carrying a baby, I can use the gun at self check out to help me. After scanning a bunch of small items by sliding them on the actual scanner, I grabbed the gun. Steve comes up to me to tell me that I can't use the scanner yet because I have such small items. I then ask him about the meat, because each package of meat weighs around 10 pounds or more and I have four, which is what I was trying to scan. He just told me to save those for later. After seeing that I was visibly upset for a few minutes, he decides to come over and start scanning everything for me without asking me then claims that it's "because I have a baby." No $h!t Sherlock. Did you not notice that earlier while you were talking to me? Soooo why wasn't i allowed to use the scanner myself again? After experiencing the customer service at Costco FV and the Costco here, I would definitely rather deal with the difficulty in finding parking there than deal with Steve here. Looking back, I should've just left and gone to Costco fountain Valley. If they are such light products, he could've put them back by himself, right?

First time inside this location. Similar to the food court, if you're been in one, you've been in all of them. :P It was busy for sure, but the layout seemed better than some of their other/older locations so that was nice. We were in and out pretty quickly.

I like the parking lot at this costco. Came in after 4 on a Sunday and it wasn't too bad getting inside. The food court area in the front was busy. My husband and I went in to get a speaker. We also stopped by the bakery area to get some cookies and muffins. We came across avocados on sale so we took some of those. They were out of bananas. Then we walked by the gift card section and saw they had a pretty good selection of options to buy. Check out area was busy. Nice visit to costco.

Likes: + I like the outdoor food court, including the drinks machines. + Conveniently located by the 405. Non-likes: - At the Costco food court, only 2 of the 3 ice dispensers were working. - Crowded parking lot, as with all Costcos. Also congested traffic surrounding the lot.

We shop at this Costco location whenever we're in the Huntington Beach area. The store's parking lot can get busy during the weekend, so weekday shopping is recommended. When we last visited, there was a scanner at the entrance with employees checking your membership's photo to be sure it's you. If there's no photo, then a secondary identification was requested. Once we were in, we had no problems in the store. Employees were courteous and the store had some different items than our local Costco. Note that this Costco has a lower sales tax rate of 7.75%, compared to higher LA County rates.

This is a review based on my girlfriend's experience today which seemed to be racial profiling by an employee by the name of Toby who checks the receipt at the exit. My girlfriend called me after this experience transpired and she was hysterical. Toby was eyeing her before she even reached the door and went through every item in the cart manhandling our groceries eggs etc. She found an item that was scanned incorrectly by the cashier named Bobby S. Who originally was having issues finding the sku# for some jammies for our daughter which he eventually got what was the correct price, but apparently Ms. Officer Toby caught and made an issue out of it. This is a costco mistake and should not be something the consumer should be harassed for. Toby called for another employee by the name of Jennifer L who goes by J Lo who then proceeds to contact a supervisor via radio who informs her to honor the price. Ms Jlo decides to take it upon herself to go ahead and ring my girlfriend up with a smirk on her face even though my girlfriend heard what management had said. I'm not one to argue over a few dollars, but this situation was prolonged resulting in my daughter not be picked up from school on time. I manage a multimillion dollar collision center for a major corporation, so I know a bit about customer service. I called and spoke to a manager not too long ago. I believe his name was Robert and I informed him I would like to file a grievance. He told me there's not much he can do other than speak to the employees. He informed me he would get back to me and if he does and the employees are held accountable then I will change this review. I will be leaving additional reviews across different platforms as well and i will be contacting the corporate office. The embarrassment these people put my girlfriend through by holding up the exit and making this a big ordeal based on their own employees mistakes is intolerable.

Genuinely not sure what is going on with this warehouse's morale or training 'culture' but it is consistently the most disrespectful and rude warehouse out of all OC locations. From the red vests all the way down to the blue vests (I think they're part-time seniors?) Everyone's default is just 'mean', no matter how nice and respectful you approach them.

Parking here is insane, but that's true at every CostCo. Lucily we only needed a couple things so we were in and out in less than an hour, using the self check out. They have this really good granola here - Pumpkin Flax Granola. We can't find it other places and it is so light and crispy. Perfect for putting over berries and yogurt to make a parfait.

I came at 9... and after 55 minutes they made me do the line again... they really want to push u to get the executive membership... thats not good...

Food Court cleanliness is really slipping. During Covid there was a Costco employee responsible for keeping the area clean and stocked full time. Now most of the tables are dirty and supplies are out.

Costco, Huntington Beach was thee first time I've ever truly felt comfortable at a Costco. Could it be that they were about to close in a 1hr 30... who knows but this was not my normal experience. Usually I dread going inside, map things out before going in so I can get in and out but at this location it was a breeze for me! I quickly found the few items I needed (pastries and plates) and went straight for the self-checkout. What really impressed me was the very friendly staff at checkout and upon leaving... so close to closing too! Time in: 7pm Time out: 7:14pm I loved this for me so much!!! Truly a world record!!! Ha!!

they refused service to me and my registered emotional support cat. they wouldn't even let us in the store. I feel so discriminated against, I was so shocked I couldn't believe it.

This was a pretty absurd experience. Let me preface this with the fact that my husband had a membership card, and I don't have one. I needed to come to get my glasses, which I had previously purchased from the optometry, adjusted. I thought I could run in, and get them to tighten a screw. Well, as I was greeted at the front, the woman looked at my card and confronted me with the fact that I was not a member, my husband was, I was honest and explained the reason for my visit. She declined to let me in, which is absolutely not my issue. My issue was with how rude she was to me. She said, "are you a member?", I said no, and she says, "this is why we have this policy, for people like you." And proceeded to make a scene by laughing loudly, shaming me as I left. It's no problem if that's their policy, I didn't try to argue, I had explained why I was there. But the behavior from someone as a greeter in customer service was incredibly offensive. I will not be returning to this store, nor will I become a member. She could have easily explained the policy kindly, and suggested the ease of getting a membership that day so I could use their optometry services. For reference, she was a short lady, grayish hair, looked like a body builder, and very loud. Maybe in her 60's. I did not catch her name, but she was working at noon on August 6th, Wednesday. It was a horrendous experience.

-Terrible customer service. -Employees don't care about their job, company or customers. -Mgrs unable to accept their mistake. Very unfortunate, since Restaurant Depot is open for the public, also Sams Club and Smart & Final offer similar products at a very competitive price with way better customer service.

Great location and staff is always friendly. Good selection of products and there's always new items to try

The Asian pharmacist wasn't friendly, I had to ask her a question and she acted like I bother her so much and she roller eyes at me.

Costco is my jam. If you don't know you better recognize. No fr though. Always keeping my pantry stocked with Costco goods. Pro tip. Don't come hungry because it's a dangerous place to find yourself in hungry.

My most favorite Costco... EVER!! It's located in the backside of Bella Terra across the street from Old World. The store is always well organized (even though they like to change item placement around the store ) and stocked. They have plenty of parking and is also close to the Bella Terra parking structure. The staff is always friendly at the service desk and helpful at the self checkout area. The self checkout area moves very quickly and it's great when you grab a few thing are in a hurry.

support them wholeheartedly because they support real Americans!!! They believe in DEI and all their employees are so upbeat, helpful and happy. Always a joy to shop there.

26 Name: Ashley H. Poor customer service, did something wrong and did not apologize, and had a bad attitude.

I want to give a big thank you to Liliana! I came in hoping to buy new glasses for my son because his were cracked, but I wasn't able to since we needed a new prescription. Liliana went out of her way to fix his glasses on the spot. She was so kind, helpful, and understanding. I really appreciated her taking the time to help us, even though she didn't have to. Thank you, Liliana--you truly made our day!

I finally decided it's safe for me to be at a Costco. So I got an Executive membership in October. So glad that I did. I remember all the times I went with Grandpa Tom to the Costco in La Jabra before COVID and before he went into assisting living. I've lived in HB with my bf for awhile. So this Costco is very close by and is very convenient for toiletries, vitamins, fruits & veggies and special items. So many items to choose from and try. I love all the different options. Below are my pics of my recent purchase.

Automated phone service rang and rang. Then waited on hold took forever. Honestly between two different Costco's was on phone for about an hour. No progress. Waiting for a call back. What's happening to Costco?

This is the worst place. I am a handicap person waiting at the gas station and the nerve of the employees working there sucks . The rule is if you are handicap and need to get gas filled you are supposed to honk and turn on your flashers. But these employees kept ignoring my honking even after seeing my car. Few weeks back two employees at gas station saw my car and did not even come to help. They went into their office. Today I went again and honked the lady comes up and says you need to wave your arms.... I have been costco members for very long time and I never had these type of issues. As per their rules you are only supposed to honk to notify them. Thrn the lady comes up to my car and starts arguing with me. COSTCO YOU BETTER TRAIN YOUR STAFF MEMBERS ON CUSTOMER SERVICE AT GAS STATION OR ELSE ILL CALL CORPORATE.

This Costco is in a great location with the cheapest gas I've found in SoCal. I make it a point to stop here every time I am visiting from San Diego. They have items that are unavailable in other locations. My favorite is Magic Spoon which is healthy protein cereal. I bought a dozen boxes to bring back to San Diego. They're near half off compared to other stores.

Costco will always be the cheapest meal you can get out there $1.50 hotdog and drink is un heard. Service is good the the quality is there. I wish parking was easier

I can't believe anyone giving this Costco a lower rating. the employees are helpful, prices are superb, quality is unsurpassed and their gas is the best price around. I just spent 10 minutes at CVS in line with just one person ahead of me. Even in busy times that never happens at Costco.

I'm sure by now everybody knows Costco has just raised for the lowest card (this card) $5.00 This comes at a very, very, very bad time for anybody that has a Costco card. The only reason why these people did this is to make sure that their shareholders get a return profit. I will not buy from here to forth with not one single solitary thing from Costco with the exception of Gas. And I truly believe that there will be more people to follow.

Me and my girl are always shopping here. Since I have moved to Fountain Valley, its the closest location near me like it or not lol. We stopped here last weekend for some Pizza and Hot dogs. We had a good lunch here. We also went inside and did some shopping to burn off the food, and had no room or food sampling lol. Yeah, there may be some rude employees, but I have never encountered any. I really like shopping at this location. I really do not like the one located in Westminster. That is where I have had bad experiences. Anyhow, always a pleasure to shop here.

My faith has been restored. After attempt #2, Joe, and the tire department helped identify and fix the error message tied to my TPMS system. Pro tip, always try to book and appointment, otherwise walk-up can take several hours, or might not even happen the same day. Generally speaking, I've been very happy with the Costco tire department, especially Joe, he does a nice job interfacing with customers.

Shakey's vs Costco. Costco for the win. Shakey more like shake BROKE because they suck! If you like shakey's you're a loser..a LA LOSER! L for love-DIMWIT ITS LOSER! Anyways, Costco pizza is really nice and the dough is not too thick and has the perfect ratio of everything. Their desert is good too. Also their food isn't too greasy like Ronald McDonald's hair-that's right. So don't be a loser and go to Costco for your pizza! Don't be the guy that doesn't have party's because his pizza sucks and it's from Shakey's! Have a hood day-oops! I meant good, or did I .... sigma

The people who work here especially a gentleman named Jeremy have 0 customer service. I asked if I can get a cart inside the building among the 50 carts lined up inside and he said no. I would have to go outside and get a cart so that he does not have to replace 1 cart inside. Terrible worker- union mentality- only there to collect a paycheck and not serve the customers! This is such a terrible mindset. Costco- you are not that special- we will go to Sam's club from now on!

Found this hot sauce collection and I had to get it! Great value for this collection! They had assorted sauces and this is great for gifting your family and friends! Also the flavors are good too!

Yes, we have made this Costco store ours. Say the word, and I automatically drive to this store where I regularly fill my car with gasoline. Today was a run to the store to get a very specific product that was a Vegan Chocolate wrapped box ready to gift. We searched all the aisles for this special Belgian made treat. We could not find it. We asked two very eager to help Costco managers, and they checked the description and fotograph and even a stock number listed. Unfortunately, it was not available at this store, and the information we had looked like it would be a regional Costco offer. We struck out and thanked the managers for trying. All is not lost. We did find all the freebie samples and snacks. We continued to shop for other items, and then I decided to do self checkout. That was easy as long as you use a Visa CC.

Did you notice how all the shopping carts at Costco are the 'jumbo' ones, no mini-ones allowed...almost daring people to spend less than $200 if you grab a cart. And on weeknights and weekends, more often than not, it's varying degrees of demolition derby inside. We maintained our membership for a couple years after we moved to California, but stopped as the hassle made the shopping experience more aggravating than pleasant. Well...we renewed our membership after a 3 year absence, two months ago...and...as long as you avoid the peak hours, it can (almost) be an enjoyable experience. We DID get a large cart this time, and sure enough, we ended up spending $200. This Costco location seems to have a lot more Asian type food than the others, and we took advantage: Tonkatsu ramen noodle bowls, Activa pro-biotic yogurt (24-pack so extra incentive to finish it before it expires), and finally got a window sun shade. The larger-than-life rotisserie chicken is still $4.99 (how do they make money on that), and we even picked up a 'street taco kit' for $14.99 that made a delicious and filling dinner for two. Costco is wholesale warehouse retailer, so there is always going to be new, 'can't find it anywhere else in this quantity/prize' items scattered. And items will be scattered throughout the store, more for the convenience of the distributor than the actual consumer I think. But it continues to be the best at intersecting cost vs value, and worth it, if you can put up with all the quirks of warehouse shopping.

Called in to order a whole pizza. No problem, person on the costco team was rude. Ok. No problem. Went and paid for it. Waited at window. Got to window and was told to wait at a different window. No problem, I will do it. Waiting for 30 mins. There is a problem. Please have better service or a manager on site to watch for employee to do their jobs. Not asking for much. Just common practice.

I come here every Monday morning to get gas for the week. It's never busy when I get there and the guy that's there is super friendly. I see him always saying good morning to everyone getting gas. I also come here to lunch sometimes since I only work down the street. It's not busy when I get my lunch. They are quick to give you your order and there's always a place to sit no matter what time my lunch break is.

Costco on Edinger is a great place to shop! Although it is a busy place the parking lot and employees are sizable and efficient enough to accommodate all your needs! Some of my personal favorite things about Costco is their food court, full of quality, and affordable food. Although I wasn't a fan of the kiosks at first they have grown on me and I see how it's made the food court more efficient. One negative that I believe they should remove is how the kiosks always ask if you want to add the special item to your order, definitely confuses and irritates customers and is not helping sales. Another area that I have enjoyed is Costco's clothing section as they have a huge range of seasonal options that are quality, sheek, and affordable! Lastly you can't forget the food samples which we all love! Costco is definitely a great place to shop and I believe Edinger is my personal favorite to go to!

This Costco is my favorite. They have a really good selection of things. It's always pretty clean and tidy. The employees here are always so friendly, helpful, and understanding from the gas attendants all the way to the pharmacy techs floor managers, and general manager. If possible I always try to go to this costco. The only reason I would go to another Costco is foe the car wash.

I'm reviewing on the thin slice ribeyes steaks. I am a regular customer because I cater for my customers on holidays. The last couple of times, ribeyes steaks look like New York steaks. There are no eyes and look like pork chops. Please make sure you sell quality steaks. My business is at risk. They paid so much money for me to make good steaks for them and I'm relying on your quality cut for the ribeyes steaks. At the top are the ribeyes but underneath, the steaks have no cap at all. It looks like New York steaks was stuffed in between. Where is the eyes of the ribeyes?

Need New GM, Management, Never get good customer service or attitude from any employee at this location. Food Court Hot Dogs are advertised as having diced onions, but both onion containers are empty at 11am on a slow Monday. HORRIBLE Unprofessional attitude by every employee at this location for a few years now. Unexcusable.

...well I'm really disappointed I didn't see any peanut m&m's. BUT, am very grateful it wasn't a madhouse in there. I was dumbfounded by the variety in product assortment. VM work was not the best, I don't love when pallets are dropped on the floor it's just lazy in my opinion. I liked how friendly the associate handing us the samples was, her smile was comforting. Overall 7/10.

Writing about a worker at the Huntington Beach, CA location on 11/14/24 at 10am working toward the left registers. Incredibly rude, aggressive to my mom. My mom didn't realize the worker wasn't completed with the person in front of her since the worker grabbed the cart. Mom requested for two transactions, the register worker (middle aged lady) began yelling at my mom telling her, "I'M NOT READY FOR YOU. I'M STILL WITH THE CUSTOMER IN FRONT OF YOU!!!"

What's there not to like about Costco? I always come in for 3-4 things and end up leaving with 10 items. Tried Sam's club membership but even going in there for 1 thing I left with 1 thing, thinking there really isn't anything there I want. Costco, my allegiance is to you. Always and forever

The Costco pizza was not sliced correctly by the woman working there. She was pretty off putting. She looked at my receipt and threw it back at me. Pizza was also doughy. I hope management can talk to all their employees about maintaining respect and courtesy.