Costco Wholesale

Great experience and fun! Also very satisfying when comes to taking pictures all over places

Great for bulk food goods, and growing selection of gluten free options. Meat is good quality. Fruit selection is good but always check the packet for damaged items - frequently there are moldy or squashed items on top. Great for home electronics with generous returns policy, and also great unexpected items like rental car deals.

Shopping was great, but when time to check out, they did not have enough check out personnel. The line was more than 5 to 6 deep. And did not have any boxes for me to put my grocery in. This was past Monday at 12:00 noon.

I Love Costco.They have Good prices to buy in Bulk & a nice Variety of Quality Merchandise & Health products here is one of them. Their Reps Demonstrate & share Hospitality to members. Here Jeff is doing an Excellent job on Demonstrations for Costco's store in Livermore CA. I will buy this 🥰 Pleasanton has a New Costco as of 2024 & Costco now has a Clearance Table too. Still a Great Variety of Good buys 😉.

Usually over all it's a pretty great experience, Cafe here as well, except for the last time, the cafe dropped the ball. They had me and several other customers waiting over an hour for our whole pizzas. Instead of getting is out of the way, for the entire hour we were waiting they were just restocking the single slice counter for the customers getting individual slices. I understand the need to get through a line as quick as possible but you dont make people wait an hour and serve people who just ordered.

Drove over to this Costco because my local Costco didn’t have and also ran out of items I needed. I have to say all Costco are awesome, consistent and never boring. This was the first time seeing and experiencing membership card scanning when entering.

I’m very disappointed with the behavior of a Costco employee named Chris. He was rude, disrespectful, and condescending toward my 82 year old dad, who has impaired hearing. Instead of showing patience or understanding, Chris raised his voice and told my dad to stop yelling, saying, “We know what we’re doing”—which clearly wasn’t the case. The issue began when the cashier was about to rescan our items, and my dad tried to ask her to stop. Despite his age and hearing challenges, the cashier did not acknowledge him. The entire experience was upsetting and unacceptable.

Disappointing Customer Service at Livermore Costco Optical Department! I am writing to express my dissatisfaction with the customer service provided by a woman in your Livermore Costco Optical Department on Sunday, 8/17/2025. My son and I visited the department to have his newly purchased glasses adjusted, as they were too loose and felt as though they would fall off. After waiting for approximately 30 minutes, we were helped by a woman who proceeded to adjust the glasses without first having my son wear them to assess the fit. When I questioned her process, she stated that her experience made it unnecessary to check the fit beforehand. Although I respect her expertise, I believe it is standard practice and crucial to check a customer's individual fit before making adjustments. After multiple attempts to adjust the glasses, with my son repeatedly confirming they were still too loose, the woman's demeanor became visibly impatient. She even warned that further adjustments could break the glasses. When I stated that customer satisfaction should be her priority, she became confrontational and suggested we get a manager. I agreed, and upon explaining the situation to the manager, I felt he was not impartial and sided with his employee. We ultimately left with a subpar adjustment because my son did not want to endure the wait for a new pair of glasses. While a refund was offered, the time and inconvenience of starting the process over were not a viable option for us. I found the woman’s attitude and lack of consideration for our specific needs to be unprofessional. This experience fell far short of the customer service I expect from Costco.

Add another star for the genius who added scan guns at each self check out register. I've been loading my cart with bar codes up since before self checkout, to help speed through checking out. The addition of scan guns is a real plus to my habit. It's high volume bargains at it best. Although they need to fix their Wifi. It's pretty much useless and makes them look bad.

Oh boy, where do I start? I guess I'll be generous and give it one star. I really like Costco. I really do, but this one was awful. No one seemed friendly. They're all saying thank you because they're paid or told to say that they really didn't mean it.. it seems like to be employed here you have to have at least one tattoo on your body. And trust me if you go here, you'll see what I'm talking about. This is no joke. Now with that said there's nothing wrong with tattoos. It's just an observation I noticed. After I checked out and I was headed to the front I gave the lady my receipt. She checked my basket and she said only "two pairs of pants?" and I said "sure" and I saw that she wasn't wearing glasses & her eyes worked perfectly fine. I've never had this happen at any other Costco, but I'm not here to count how many pants I bought so with that said she counted two pairs of pants like there should've been and that she can see with her eyes and she act like I was supposed to tell her how many pairs of pants I bought? I don't know if they do this with everybody, but for example They're like "five cases of water huh" and the customer is like "no I should only have two" lol... on to other things I'm sorry I didn't take any pictures, but I'll tell you that I had to use the bathroom after my Costco experience and when I went into the bathroom stall, it looked like someone's butt exploded. Nothing look cleaned after I washed my hands I threw away my paper towel into a waste basket that was almost overfilling. This is not my normal Costco experience. Trust me everybody's usually friendly very nice good clean cut looking. I don't know if this is just the ghetto Bay area that's coming out in this Costco, but my experience was very low energy & just a low vibration all around on this one. And it's crazy just four cases of water two pairs of pants I think a Gatorade and maybe some dried pineapple because I wanna try to be healthy cost $111.11. We all joked that you can't go to Costco without spending $100 well it's true.. I could go on and on, but it's getting hot and I wanna leave the parking lot so please everyone drive home safe and try not to stop by this Costco.

On 11/19, I went to Costco to return some diapers I got during a baby shower. I am amazed on how quick and easy the process was. All thanks to Cristian. He was extremely efficient through the entire process. He walked explained and communicated with my wife and I from start to finish. Good job Costco. Amazing representation of Costco Livermore.

This review is for the food court in Costco. Waited 40 min for a whole pizza meanwhile all the orders with single slices for those 40 min were being served. Every pizza coming out was for single slices and everyone waiting for whole pizza had crazy waiting times.

Called to have 12 pizza ready for Sunday yet we get here to pick up at 11:30 and we are told they had no order. We have 73 athletes waiting to be fed and yet we are still waiting for our pizza! Do not I repeat do not call and try to order from this location. Worst experience!

I came here and put shopping carts away for an hour and a half, no one said anything. After that I ate samples of chips and guacamole and adult gummy vitamins, twice. Highly recommend.

Tire center - stood in line for 20min, finally got help - worker try to up sell me on a set of 4 tires since they were "old" even though they still have 50% of the treads!! They looked at the car and pulled up my record - I ordered 2 tires. Went home and found out they ordered the wrong size. Try calling them on the phone all morning - no one picked up. Decided to go in to get the problem fix - stood in line for 20min...still here without issue resolve...

Fuck this costco lol, you thought I was stealing why because I looked bummy ? never that