Lisa R.
Yelp
I've been shopping at warehouse clubs for decades, & appreciate all they have to offer. I've only recently been a Costco member, having just recently renewed my annual membership here for the first time. I waited to renew because I wasn't sure I wanted or needed a 2nd membership, but I did miss some of the products they offer, so I caved & renewed my "executive" membership.
A few things I like are their variety & quality of products, & frequent introduction of new & seasonal items. I love their sales & their gas prices that are usually unmatched anywhere close by. I have the Costco Visa card also, so I do appreciate the cash back feature.
Unfortunately there are many more items that I'm less pleased with. Their annual cost is higher than competitors, with less benefits to members, so this is the reason I questioned renewing. I've come to really enjoy many features that my other club offers that Costco doesn't, so I go into it knowing that I will likely only use this membership a few times during the year.
A few things to note, the club is CRAZY busy and difficult to navigate on weekends & certain other times - usually when I'm there. If I can't go early in the morning when they open, I try not to go. And the gas station is tough too, it's hard to find a time it's not busy - but again, the gas prices are good, warranting a delay. Their location is a challenge to begin with, it's SUCH a congested area, I really have to be in need to muster up the desire to head out that way.
Also, I wish they would post in-store prices on their app/website - they list prices for shipped items, or no prices at all. I like to be organized & have a list together before I head out the door for a more quick (usually not there), efficient trip, but not having all the facts makes this difficult. Also, other clubs offer free shipping for upgraded memberships, free curbside pickup, and self checkout through an app when shopping in-store. The checkout lines are insane here, so this would be a really fantastic option to have!
Finally, after deciding to renew my membership, and patiently wading through the massive crowds of a Sunday afternoon (I expected it so I made sure I had plenty of time), I was very surprised to see the amount of increase to the costs of their products. I realize the cost of everything has increased, but it just seemed excessive to me here. I don't know if I'm not keeping up with things or if they're taking advantage of the times, but it's definitely a bit much.
Anyway, I have a new membership so I'll see how the year goes. I'll do my part to shop at less busy times & make sure I have time to be patient & do comparison shopping while I'm there. Keeping my fingers crossed...