Costco Wholesale

As of 09/19/2025 at 16:00 (PST), a client reported that this particular Costco is currently under heavy construction around Costco Fuel area and the Automotive Service area (which is directly next to the dock door area for delivery drivers. As such, if you use Google Maps to “trip plan” your deliveries, please know that the backend entrance to the dock door area is closed off with permanent-like barriers and the area around the dock door area is very limited in space for full turnarounds with a semi-truck & 53’ trailers. However, a full turn around can be completed, but the delivery driver must be careful with his approach and backing. NOTE: My client informed me that he had to perform a backwards “alley dock” in the nearest driving lane (once he drove towards the dock door area and realized that the turning room was limited) before performing a “pull forward”, just to be able to properly back the 53’ trailer in the dock dock area with an additional driver-side “alley dock”. Aside from that, the receiving personnel was professional and the live unload lasted about 30-45 minutes (once the live unload started).

I love Costco. Great quality and good prices. I always find more items than on my list but it’s fun. Also I appreciate they haven’t bent the knee to changing their DEI policies

They do not honor price misprints/changes without a huge amount of hassle. The supervisor Kayla spent over half an hour BSing me about honoring a $100 price change before ultimately faking not knowing what a SKU or a SSN are. You didn't work retail "since 2009" without knowing what a product number is.

I am very impressed by Costco's support of their hearing aids. I took in a pair purchased in Modesto that I had hardly used. Jake in San Luis Obispo was super helpful. He had all my records from eight years ago when I had purchased them. He checked out their performance which was still good, and he was very informative about their use. Five star service.

It is extremely busy at Costco at this time of year yet Derek in produce took time to answer my questions breaking away from his stocking routine. Great service Derek. Thank you!

Natalie in the optical department is awesome! She kept me entertained with stories while she expertly repaired my glasses. All at no charge because I bought them through Costco.

I work in the customer service industry and the way some of their employees talk to customers is very appealing. The staff working at self check out could benefit from additional training. The older white lady (she’s said she was the supervisor) working on 8/23/25 in the evening was very rude and wouldn’t let me self check out because she claimed I had over 50 items. I had 23 items and she made me stand in line and wouldn’t allow me to self check out. This wasn’t the first time either.

Came for gasoline. Line is easily designed. Flow is good, but people seems slow. Didn't look like long lines, but the wait felt long. The checkout line was the shortest i have ever seen. May be because its a Tuesday. Food court was great and fast.