Justin D.
Yelp
Had a bad experience today. I have been coming here for years (since 2019). When 340 was recently shut down, I drive out of my way (45 minutes) to come here with my family and show support, with the traffic/customer route being cut. I came by today 20 minutes until 12 with my two children. It was admittedly busy inside. The kids are picky eaters, but have food-favorites here and usually order the same thing. A new waitstaff person was there and was fairly indifferent and unfriendly--not a big deal, as they were busy. We got breakfast menus and drinks. 15 minutes went by before she returned--no big deal, again they were busy. The kids were expecting lunch, it being noon, and I asked if it would be possible to get hotdogs for the kids. "Nope!" was the answer, followed by, "There are folks waiting here for breakfast, you know," her voice dripping with contempt. Surprised, I wasn't sure how to respond, so I asked for a minute to figure things out. After this, we were ignored by her and the other waitperson (who I am familliar with and think is usually excellent) for over a half hour, literally serving those around us. I finally went up to the register to settle the debt for the drinks (we should have just walked out), and left with the kids for Burger King. I wasn't angry about this at first, but given time and reflecting on it, I am now. The attitude of this new waitperson was a total "F- you", and I was honestly surprised that this was becoming the comfort-level of this place. I am not sure I'll be back for a while. If I do, I'll let the owner know--she's an excellent and no-nonsense type of Lady. Running a small business is hard; having good people represent you can be even more difficult. The food remains excellent, but this was a mess of a day, especially with two kids in tow.