Country Cat

Bought a new 2024 Arctic Cat ZR9000RR EPS from Country Cat in September of '24. Life got in the way of writing the this but better late than never... Once I had a deal and pickup time schedule worked out, everything went perfectly! They had all paperwork ready for me when arriving, just had to sign a few papers and do a lookover on the sled and I was on my way. I could have been in and out in about a 1/2hr. This was very helpful because my mother has a few health issues and she relies on my help. Since I was driving from 9hrs away, I had to coordinate my schedule with a family member to make sure my mother had help if needed while gone. Most importantly the sled has been great!

Super impressed with my web order for a replacement winch for my Arctic Cat ATV. First, they had many options. I only needed the winch without the wiring, controls, etc... which they had in stock. It was shipped quickly (same day), arrived quickly, and it was very well packaged. I decided to bypass my local dealer who can be maddening. Free ground shipping by FedEx and arrived in 3 days. Highly recommend Country Cat!

Went to Country Cat to speed up the process of waiting on parts from my mechanics supplier. I walked in to an amazing show room and was helped immediately. Everything part I needed down to the individual bolt was in stock and competitively priced. Also got to check out the gear and dream about what sled I would buy if I won the lottery. 🤣 Country Cat is a great place to visit for all your Artic Cat needs.

These guys are on the Money when it comes to your needs. They fill orders fast and ship fast! Had a problem with parts from another vendor so I contacted customer support at Country Cat before placing the same order with them so they could double check the fitment of 2 parts. Kevin called me back and went out of his way to make sure the 2 parts I needed fit together seamlessly. I have used them in the past but I think from now on, they will be my only go to vendor!

They got top notch customer service. I could not find the hardware i needed so I sent them a email and they got me pointed in right direction. ON A SATURDAY THIS ALL HAPPENED THEY COULD HAVE WAITED TILL MONDAY BUT DIDNT EXCELLENT CUSTOMER SERVICE. anything I need will always be bought from here

This is seemingly the last place in existence that has a certain small but very-important Arctic Cat Wildcat drive shaft in stock. Made my order, it shipped very quickly, and arrived 2 days earlier than expected. You just got another loyal customer.

I bought my third sled from John. He was great to deal with!!! I would highly recommend him in this company! 🙂

I have an older 2007 Arctic Cat F1000 snowmobile that had a cracked and leaking gas tank. I called my local dealer in NY who told me the tank was unavailable and not in production anymore. I thought I was out of luck until I did some research and found Country Cat. They were able to find me a new gas tank with an updated design to hopefully not leak again (a known issue with the older style tanks that resulted in a recall years ago). The parts dept knew their stuff and they actually have a better parts database then Arctic Cat themselves to find the most current superseded parts. The tank was shipped same day and arrived a few days later. It fit great and the price was reasonable. Thank you for getting my snowmobile going again. A++++

Ordered ezgo parts and was delivered two days early and fit perfectly. Highly recommend.

Ordered some lawn mower blades from this company . I thought the price was good , but unfortunately , I received two out of three blades . The two blades I received were the wrong length and had a different bolt hole . Bottom line is that I am now stuck with the blades . It would be my opinion not to do business with this company . Like other people have said , there's other places to buy parts from. So much for the "great" customer service

They gladly take your money but refuse to help when their shipper tosses your order out on ur lawn instead of following the directions left for them. There are plenty of other places to get ur parts n equipment that actually help their customers... spend ur money there!!

Bought a coupla Cats back in 2000, the guys were great to deal with then, Figured I liked 'em then, gotta check 'em out again. This place is GREAT! Jon knew... EVERYTHING! He was knowledgeable in all the side-by-side models, both Cat and Kawasaki. He explained warranties, price difference, sound volume, options... both options, included and extras. He was truly patient with me. I was kinda a pain in the buttocks. I wanted to know about this model, that one, the other one. He recommended a few OHV's that fit my requests. Yea, I know it's his job, but he was very willing to offer the info I wanted. Country Cat has a WIDE selection to look at, not like some places with a couple of this or that. Made the choice hard but gave me many options. In the end, my daughter liked one of the more expensive Kawasaki models, wasn't even lookin' at that one... Well, that's the one I went with. Kawasaki ranch edition PLATINUM!! Holy crap... This baby rides better than my CAR! converts to a 6 seater, or long box in maybe a coupla minutes. Beautiful seat design, many storage compartments, and, it matches my F250 king ranch. I probably will keep this baby fer quite a while, but if I get another... NO QUESTION, I'm goin' back to Country Cat in Sauck Center.

I purchased a heated face shield from Country Cat. The item broke after a day and a half of use. I contacted CC and filled out their form. After they approved the form they advised me that if I had the original box, I could pay to ship it back at,y cost and if they approve they will return it. Naturally this will take weeks. I have spent thousands of dollars with them. Do you think they would say hey sorry you had a bad experience, sorry we sent you a defective piece of equipment. Let's send you new item right away and keep you happy and returning as a customer. Perhaps a bit apologetic(that's how I treat my customers). No I felt like I was a Pain in their butts. Not for a second did they show any concern for my inconvenience. Last year I purchased two saddle bags at about $600. They arrived damaged. I sent them pictures and spoke with the return department. They flat out denied me a exchange. Told me I could pay to send them back for a cash return. Again, they showed no concern that they sent me damaged goods. I never saw a business operate like this. I am on my second set of Arctic Cat sleds, and have all Arctic cat equipment. They show no appreciation or concern for me as a customer. They are only concerned with their bottom line. I'm truly disgusted. I expressed this concern to them and they did nothing to accommodate me. It's incredibly arrogant and just bad business. So for me, I'll return the shield and never again purchase an item from them. I suggest the same for any customer. I'm loosing faith in the Arctic Cat product.

I placed a order that was thousands of dollars. I am Canadian and paid with a Canadian credit card, they took my money then refunded the card and told me to use PayPal due to "credit card fraud". How ever I was still charged for the exchange rate because they should have denied my payment rather than take it and refund it so I got stuck with a $200 bill for exchanging the money they took. When I emailed them to see what they could do they basically told me it's not their problem and they have nothing to do with exchange rate. WOULD NOT RECOMMEND COUNTRYCAT.

This company sells motorcycle and snowmobile accessories. I have purchased many hard-to-find items to repair my Arctic Cat snowmobile. The prices and selection are really excellent. More so, the prices are fair. But best of all, their customer service is truly amazing. Recently I ordered an obscure part that was needed to fix the hydraulic brakes on my Arctic Cat Pantera. I had a trip planned on the weekend and it was Thursday. I ordered the parts at about 1:00 PM and paid the extra $15 for priority overnight. The parts I needed were delivered to my house the next day in the early afternoon, giving me plenty of time to install the part and have my trip as planned. These guys are really excellent and highly recommended. Thank you Country Cat!

Good price, good service and delivery, even followed up to to make sure everything was good week later. simply nice people, nice operation