Mike Sem
Google
Everything about this hotel is truly exceptional — from the service and cleanliness to the amenities, it’s a solid 5-star experience. However, there’s one major drawback that really impacted our stay: directly behind the hotel is an open-air sports complex, just about 15 feet away. It’s active from 8 AM to 11 PM daily, with loud basketball games, shouting, and children screaming throughout the day and into the night. Unfortunately, the noise travels easily, making it hard to relax, especially in the evenings even with outside double doors closed. The hotel is otherwise wonderful, but they really need to find a solution to this issue — soundproofing, scheduling limits, or at least notifying guests in advance would make a huge difference.