Eddie S.
Yelp
I'll get this out there first- What I like best - The BEC is the best EVER, hands down! I grew up in Fairfield County and have lived or worked in numerous towns and covered the entire county for work for much of my life and have had them at LOTS of establishments. I can say confidently, that I find theirs to be the BEST. I think the trick is butter, but the cheese is more noticeable than most other BEC's. Whatever it is, they are phenomenal!
What I don't like about it- EVERYTHING else! I shudder when my older daughter requests one from there. For starters, the place can be an utter %@$!show. Crowded with no semblance of a line, people waiting for orders, people waiting TO order, and people coming in and going right to the front of the closest thing to a line to pick up orders that were called in. It's chaos. I always call ahead and I am fine waiting 20 min or more, but, usually when you get there you have to deal with the circus for a while.
Secondly, the CASH only thing is ridiculous. They have the most expensive Egg and Cheese sandwiches in the world and then if you forget cash, you have to hit their ATM and pay a fee on top of it. Who is Cash-Only these days? The other institutions in Fairfield County that were Cash-only have started accepting cards. Some long ago e.g. original Colony in Stamfo.
On top of all this, I find the staff to be kind of apathetic. I'm NOT saying they are not nice, it may just be a function of them being VERY BUSY. The phone is ringing off the hook, and people are often looking around with confused looks trying figure out who is up next. To me the perception is that the staff doesn't really care and just wants your CASH. Just my observation, but I have been through it too many times to count. It's not a one-off experience.
It's too stressful to deal with for a breakfast sandwich, especially on a weekend morning. I can go to Duchess just up the street and can get one for half the price (possibly less), but admittedly, it is much more bland.
If your friends are offering to pick one up, take them up on it, but otherwise it's not worth the production of picking one up yourself. For me it's far too aggravating.
Based on food (only have had BEC's there) only it would get a "5" but the rest would be a zero. I think a "3" is generous.
I did notice they've added some ropes and an "order here" sign during the Pandemic. I hope that helps. The BEC is worth trying. The standard is great and the "Double Everything" is fantastic, but will set you back $8 plus. Be sure to bring cash and be prepared to be frustrated during their peak times.
