Courtyard by Marriott Palm Desert

Caution, there is currently mold remediation in progress in one wing of the hotel, I got placed near there and asked to move rooms. I was toured around to find their most suitable alternative room and ended up as far away from that remediation as is possible in the hotel. I should have just left to find different accommodations: I woke up quite sick the following morning and checked out, I felt much better after leaving. Mold is serious business and the hotel should consider a full gut and remediation of the property. The staff was amazing and very welcoming and friendly

This hotel was a very pleasant stay! The front staff was courteous, location was fantastic, rooms were very clean. It is a safe place for single travelers or families. Nice and inviting pool area, plenty of parking, and Applebee's at the end of the property. There is a Starbucks inside the hotel but it i think its just basic drinks not the fancy stuff. There is also a little bistro for quick snacks. Many areas to walk your dog around the property which I loved! Several eats and stores a couple of blocks from hotel. I would definitely stay again!

I strongly recommend that you stay elsewhere. We checked in at 4 pm and were asked if we wanted to be on the first, 2nd, or 3rd floor. We said we were flexible. We were given a room that ended up being right next to a bunch of rooms that were being remodeled. Were woken up early by heavy construction noise and whining carpet strippers/vacuums. The doors to the rooms were wide open. It was SUPER loud. The room we were given should never have been available to guests (see picture…we were right next to 6+ rooms being remodeled). Management didn’t do anything to make it right when I told them. Lousy night sleep. This place cares only about making money and does not care at all about customers. They will try to sell you any room…even if they shouldn’t.

Great place to stay! The young woman that checked us in, I believe it was Callie, went above and beyond to facilitate my needs and make sure I was comfortable and felt safe, as a single woman traveling. I had been driving all day and her attention to detail and friendliness meant more than she’ll ever know. I travel often for work, and this will be the only place I stay when I’m this area! Thank you for the great hospitality!

The rooms are very good and the cleanliness of the room too, I had a bad experience with the laundry, you can only use quarters, I only had 100 dollars and the guy at the lobby told me that he could change the $100 into quarters or that o shuld get some change and come back. It's incredible that they can't help you with something so simple. That takes away a lot of points

Great location. Clean rooms. And definitely one of the nicer of the "Courtyards" I've stayed at. Keelie is an absolute angel. Incredible service, from late night check out, start to finish.

The only highlight of this hotel is the man at the front desk, I believe his name was Kyle and he was great. Our room was disgusting, the pool was gross, our shoes stuck to the floor in the elevator. The bathtub needs to be replaced it dipped in the middle so bad water pooled in the middle of it, not to mention the mold all over it. Whoever does the house keeping here needs to be fired. There were pen marks on my pillowcase. The entire place needs a deep clean. Very disappointed will not return and do NOT recommend.

Disappointed. Hot tub was cold. The pool was dirty. The hallways and elevators need attention. The room was clean upon arrival but we had to grab cups from the lobby and restock ourselves. There was no housekeeping services during the stay. Overall, I would not stay here and do not recommend.