Courtyard Clearwater Beach

I ended up getting a great deal for this hotel for a trip with friends. The pool is lovely and the staff for the events seem to really care about the happiness and well-being of their guests. I have to say my one experience that really stood out was a lovely member of staff named Jamal. I’m not sure if he was the manager, but he definitely gave that vibe because of the way he handled a small customer service situation. It’s people like him who offer kindness, solutions, and a genuinely lovely demeanor that would make me come back here! I will definitely be back with my family here.

My husband and I spent 4 nights here in August during peak season. Positives: Location! So easy to walk to the beach, the bridge walkway, restaurants and shopping. Valet attendants- So kind and helpful and fast. Rooms- Comfy beds, pillows and bedding. Large absorbent towels. Clean modern decor, large desk and X-Large tv. The view of the harbor- Amazing from back rooms. Staff- friendly. Gym- had everything we needed for push and pull days and lots of cardio equipment, yoga balls and bands. Rooftop bar has a gorgeous view. Negatives: Rooms- lacked facial tissues, shelving/ hooks in bathroom, conditioner bottle empty, shampoo and body wash very watered down, toilet tank didn’t refill a few times, had to pour water in tank. Refrigerator small no freezer, (had to be switched out because first fridge didn’t work). Asked for towel service but eventually had to ask housekeeper in the hall to switch out towels and take trash for us. Gym- only one mat and it was worn out.

Only giving 4 stars because the rooftop bar was constantly closed, even on days where it didn’t rain. We would have liked to have tried it. Otherwise, staff was so incredibly friendly. The valet guys greeted us each night when we returned. The pool was amazing. (I do wish there was some shade on the pool deck. After 11am, there is ZERO shade and people take the umbrella chairs at like 7am and leave their stuff there all day.) We would DEFINITELY stay here again.

I had an excellent stay at the Courtyard by Marriott Clearwater Beach, where the valet service truly shone, thanks to the fantastic team including Ben, Mickey, and George. From arrival to departure, everything was seamless and efficient, even during peak times.|Ben was incredibly informative and helpful, offering great local tips on beach spots and dining that enhanced our trip. Mickey brought a friendly vibe, ensuring quick car retrievals with spot-on advice and a positive attitude. George was equally impressive, handling requests promptly and adding his own useful insights on nearby attractions.|The entire valet crew sets a high bar, but these three made our experience memorable. Highly recommend – five stars for convenience and top-notch care!

Overall Customer Service was great. Great location to the beach and plenty of Frenchys restaurants. Love the room. Besides the water pressure being like a water gun lol. Everything was spectacular. Would choose this hotel again.

I booked a reservation on April 13th for May 7-13th. I received two confirmations by email. My credit card showed the pending charge the entire time. My Bonvoy app showed my reservation with confirmation the entire time until I arrived at the hotel on May 7th. I even completed the online check-in 2 days prior. My credit card was charged for one night the morning of our arrival. When we arrived at the hotel, we were told by the lady at the front desk (who was very helpful) that the manager had cancelled our reservation because our credit card declined which is untrue as the charge was pending until the day of arrival and then we were charged. I have left a message for the manager and have not heard back. I contacted the corporate office and my concern will be forwarded to said manager. All I want is my money back for the stay we were charged for but the manager cancelled on us. It was very disheartening to arrive from out-of-state with luggage on our 20th anniversary to be turned away and told our reservation was cancelled. We had to find other accommodations quickly, so reached out to Palm Pavilion Inn who welcomed us on the spot and is right next to the beach with excellent amenities! We will never book at this Marriott location ever again and suggest you avoid it as well until a manager with decent communication skills is operating this hotel.

Loved our visit! Our room was terrific and worth the birthday splurge for the night. Maniel, from Food and Beverage is extra special! Had a great conversation with her while enjoying our Starbucks. The valet team were personality plus! Everyone is so friendly and happy!! We will definitely be back!

The hotel is in a great location. That's where the benefits end. Management was unprofessional. They said they would give me points for an inconvenience that they did not handle well. They did not give the points that they said they would. After two calls to customer service, this hotel still refuses to follow through with what they told us they would do. Under the previous management, the stay was fine. Valet service is fine, but the self parking option leaves much to be desired. Pick another location if you want it to feel like you are staying at a Marriott where they value their customers.

What a great find! Excellent views on either side of the hotel, with ocean or bay and marina views. The rooms were huge and both the bedroom and living rooms had very large TVs. Soft beds, clean rooms, and has small kitchen with fridge. Perfect for long stays. Our room had an incredibly large balcony overlooking pool and ocean. We will definitely be staying here again. Disappointed rooftop bar closed this weekend that was one of their selling points. And no alcohol allowed on the pool area. I feel this can be remedied by only allowing drinks sold in the market or bistro when it is open, and only allow plastic cups or cans. Also the elevator situation is what knocks down the review one star. Some elevators only go to floors 1-4, 4-8, and some for 1-8. I understand they probably thought it would lessen wait times to get to the lobby on the 4th floor but it really slowed down the elevators going all the way up and down.

For the roof top bar! 5 stars- the Zac Efron lookalike bartender took excellent care of some weary travellers, scrounged up some mint for some excellent mojitos and shared a family recipe for mint syrup!

I just checked in and was heavily disappointed. First of all the parking is Valet only, which is already kinda stupid as my family comes and goes from the hotel several times a day, but I got over that quickly. HOWEVER, when we went to check in we were told the valet charge was NOT included in the already outrageous price and was $31 A NIGHT!! Are you kidding me? That was already outrageous. Additionally, the room is tiny, there are no trash bags, no "do not disturb" option, the fridge wont fit one McDonald's meal, and there is VERY minimal storage. Like 3 drawers and a tiny closet. I am HIGHLY disappointed and will not be booking with Courtyard again. This may be an overreaction to some, but trust me this hotel is definitely not worth the price.

The staff is the best, they go above and beyond for the guest. Special acknowledgement to Naomi, she is not only help, bit bends over backwards to make certain that the guest was taken care of. Thank you so much for being kind, helpful, and gracious.

Travelers Beware!! Items of clothing missing from our room. I notified management and nothing was done, I was told to file a police report by management. Untrustworthy housekeeping staff. Other guest have also reported missing items. Zero star rating

Where do I even begin!! Highly recommend this hotel! 5 minute walk to basically everything including the beach! Super clean! Tameka at the front desk was super friendly and helpful! Jared at the rooftop bar was so great!! I wish I knew the names of the sweet men at the valet! This was our second time back at this hotel within two months and I don't think we would ever stay anywhere else while we are in Clearwater !!