Ovunc C.
Google
We stayed at this hotel for two nights and were disappointed with several aspects of our experience.
It seems the hotel may be understaffed during the off-season, which negatively impacted the overall service and guest experience.
While the rooms are spacious, they clearly need better maintenance. Several items were not functioning properly, including some lights, the iron, and the bathtub faucet. Additionally, there was no full-length mirror and no convenient place to hang bath towels, which was inconvenient.
The valet service is extremely expensive and very slow. Even on a regular day, we had to wait over 10 minutes to receive our car.
Breakfast service was by far the most frustrating part of our stay. Ordering two breakfast sandwiches took more than 30 minutes. We had breakfast twice during our stay, and this was easily the slowest breakfast service I’ve ever experienced.
Considering the high room rates, I would not recommend this hotel. There are likely better options available in the same price range.