Courtyard Clearwater Beach

Only giving 4 stars because the rooftop bar was constantly closed, even on days where it didn’t rain. We would have liked to have tried it. Otherwise, staff was so incredibly friendly. The valet guys greeted us each night when we returned. The pool was amazing. (I do wish there was some shade on the pool deck. After 11am, there is ZERO shade and people take the umbrella chairs at like 7am and leave their stuff there all day.) We would DEFINITELY stay here again.

I ended up getting a great deal for this hotel for a trip with friends. The pool is lovely and the staff for the events seem to really care about the happiness and well-being of their guests. I have to say my one experience that really stood out was a lovely member of staff named Jamal. I’m not sure if he was the manager, but he definitely gave that vibe because of the way he handled a small customer service situation. It’s people like him who offer kindness, solutions, and a genuinely lovely demeanor that would make me come back here! I will definitely be back with my family here.

Such a great experience. Arrived much earlier than check in time but customer service reps took care of us, expedited room cleaning to get us in a room sooner, stored our luggage for us while we went to the beach and waited for room availability. They gave us many suggestions to pass the time and even upgraded our room to a studio. The room was extremely clean, overlooked the pool with a distant beach view and we had a balcony! All staff members were accommodating, friendly, knowledgeable and professional starting at the valet, to the receptionists, the housekeeping, wait staff, bartenders & food hospitality staff. Very impressed. Will definitely be back!

I didn’t really experience the hotel that much we were out most of the time. It was very pretty inside. I do not like the housekeeping they give you an option and you can get your room cleaned every other day. However they do not clean it. they make your bed and leave towels, though. there is no wiping down anything there’s no vacuuming so i was not very fond of the way they do their housekeeping. most of the people I dealt with at customer service. we’re kind. There was one or two who lacked friendliness or concern. However, I have to say their valet was the best part of it very nice and friendly to deal with on top of things and there to please. Great group!

Tasha and Duncan were our bartenders and they were phenomenal! Very personable! Hotel was very clean and pool was well maintained! Very family friendly. Not too far from the beach and pier! Decent restaurants within walking distance from the hotel. Definitely considering coming back for a family trip!

I booked a reservation on April 13th for May 7-13th. I received two confirmations by email. My credit card showed the pending charge the entire time. My Bonvoy app showed my reservation with confirmation the entire time until I arrived at the hotel on May 7th. I even completed the online check-in 2 days prior. My credit card was charged for one night the morning of our arrival. When we arrived at the hotel, we were told by the lady at the front desk (who was very helpful) that the manager had cancelled our reservation because our credit card declined which is untrue as the charge was pending until the day of arrival and then we were charged. I have left a message for the manager and have not heard back. I contacted the corporate office and my concern will be forwarded to said manager. All I want is my money back for the stay we were charged for but the manager cancelled on us. It was very disheartening to arrive from out-of-state with luggage on our 20th anniversary to be turned away and told our reservation was cancelled. We had to find other accommodations quickly, so reached out to Palm Pavilion Inn who welcomed us on the spot and is right next to the beach with excellent amenities! We will never book at this Marriott location ever again and suggest you avoid it as well until a manager with decent communication skills is operating this hotel.

Loved our visit! Our room was terrific and worth the birthday splurge for the night. Maniel, from Food and Beverage is extra special! Had a great conversation with her while enjoying our Starbucks. The valet team were personality plus! Everyone is so friendly and happy!! We will definitely be back!

Courtyard Marriott Clearwater|455 E Shore Drive|Clearwater, FL 33767|June 27-29, 2025||The ROOM DEBACLE|My wife and I booked and pre-paid for a King room with sofa. The booking was made through VRBO/RoomPicks. |When we arrived, we checked in and received our keys. When we got to our room, we realized that it was a 2-Queen room with no sofa, so we went back to the registration desk.|The young woman at the desk (reservationist) told us that, since we booked our room through a 3rd party, management had the right to assign us any room, regardless of the pre-paid reservation. She also said that they had no other rooms available and that the property was 100% BOOKED. I asked to see the manager.|As we waited, another guest approached the counter and spoke to the same reservationist. She explained that they had booked a certain type of room and that the room they were given was not what they paid for. The reservationist began explaining the 3rd party booking policy at which time the woman cut her off and said that they booked the room direct through the hotel. The reservationist verified and changed the woman’s room accordingly. WHERE DID THAT ROOM COME FROM? After all, she told us that they were 100% BOOKED and there were no other rooms available. Did she lie to us?|The manager, a black man in his mid-30’s+- responded and met with us. He told us about the 3rd party booking policy and also told me that the property was 100% BOOKED. I told him that the policy, that nobody is aware until they arrive, is unacceptable and that our room should have been available upon arrival. The reservation had been received by the hotel so it should have come as no surprise when we arrived. I also told him that the reservationist had just switched rooms for the other guest so there had to be other rooms available. The manager went into the computer and told me that they had a King room with sofa, just down the hall on the 4th floor. HAD HE BEEN LYING TO ME TOO? WHERE’D THIS ROOM SUDDENLY COME FROM AND GUESS WHAT… IT WAS EXACTLY WHAT WE HAD ORIGINALLY BOOKED?!|My wife and I received our keys and went to the room only to find that it was also a 2-Queen room without a guess what… sofa.|We went back to the reservation desk and asked for the manager. He apologized and went back to the computer where he located another King room with a sofa that was available. Where do these unavailable rooms keep coming from?|My wife and I got our keys and went to Room #446. When we went in, we saw the King bed but guess what was missing… that right, no sofa. There was a big empty space where the sofa should have been but no sofa. We’d had enough so we just decided to take what we had. About an hour later, we bumped into the manager. He smiled and asked how the room was. I told him about the sofa and that we were just going to stay in the room.||The HOUSEKEEPING DEBACLE|When we checked in, the reservationist told us that housekeeping was provided every other day and that, if we would like it every day, we would need to request it in the morning. |On the morning of the 28th, I went to the reservations counter and requested housekeeping for that day. |Every few hours we checked the room and saw that the housekeeping had not been completed so we went back to the desk to verify that we were on the list for that day. We were assured that we were.|We ended up going to the desk 4 times throughout the day, with the last being at about 4:30pm, and we were assured that it would be done. |At about 5:30pm, we went back to our room and saw that the door’s deadbolt had been activated and that it was holding the door in ajar/open mode. We thought that the housekeeper was in the room so we pushed the door open (just as anyone could have done) and found that there was nobody in the room. The dirty towels had been taken, and 2 new towels were in their place. The trash had been removed but the bed had not been made. So where was the housekeeper and why was our room left open. We rechecked the hallways and there were no housekeeping carts, so I went back to the reservations desk and asked for the manager.|The manager, a black woman 30-40, responded and met with me. She was very nice and listened to my new concern and told me that the incident would be discussed with staff.||I contacted Marriott Bonvoy with my concerns. Even though the issued lied solely with the property, they said that I'd have to take up the issues with the 3rd party we booked through. So much for customer satisfaction...

What a great find! Excellent views on either side of the hotel, with ocean or bay and marina views. The rooms were huge and both the bedroom and living rooms had very large TVs. Soft beds, clean rooms, and has small kitchen with fridge. Perfect for long stays. Our room had an incredibly large balcony overlooking pool and ocean. We will definitely be staying here again. Disappointed rooftop bar closed this weekend that was one of their selling points. And no alcohol allowed on the pool area. I feel this can be remedied by only allowing drinks sold in the market or bistro when it is open, and only allow plastic cups or cans. Also the elevator situation is what knocks down the review one star. Some elevators only go to floors 1-4, 4-8, and some for 1-8. I understand they probably thought it would lessen wait times to get to the lobby on the 4th floor but it really slowed down the elevators going all the way up and down.

For the roof top bar! 5 stars- the Zac Efron lookalike bartender took excellent care of some weary travellers, scrounged up some mint for some excellent mojitos and shared a family recipe for mint syrup!

I just checked in and was heavily disappointed. First of all the parking is Valet only, which is already kinda stupid as my family comes and goes from the hotel several times a day, but I got over that quickly. HOWEVER, when we went to check in we were told the valet charge was NOT included in the already outrageous price and was $31 A NIGHT!! Are you kidding me? That was already outrageous. Additionally, the room is tiny, there are no trash bags, no "do not disturb" option, the fridge wont fit one McDonald's meal, and there is VERY minimal storage. Like 3 drawers and a tiny closet. I am HIGHLY disappointed and will not be booking with Courtyard again. This may be an overreaction to some, but trust me this hotel is definitely not worth the price.

The staff is the best, they go above and beyond for the guest. Special acknowledgement to Naomi, she is not only help, bit bends over backwards to make certain that the guest was taken care of. Thank you so much for being kind, helpful, and gracious.

Travelers Beware!! Items of clothing missing from our room. I notified management and nothing was done, I was told to file a police report by management. Untrustworthy housekeeping staff. Other guest have also reported missing items. Zero star rating

Where do I even begin!! Highly recommend this hotel! 5 minute walk to basically everything including the beach! Super clean! Tameka at the front desk was super friendly and helpful! Jared at the rooftop bar was so great!! I wish I knew the names of the sweet men at the valet! This was our second time back at this hotel within two months and I don't think we would ever stay anywhere else while we are in Clearwater !!