Sybil P.
Yelp
We had a great meal here on Friday, May 12,2023. The food was hot and more than plentiful and we thoroughly enjoyed every last bite of it.
Why the three stars? The service! While we were greeted and seated promptly, our server seemed more concerned about things going on in the kitchen than offering us attentive service. We ordered garlic bread. It came out promptly, but we had to ask for silverware. Exasperated, our server (I'll call her "M") walked off and only brought us forks. Not wanting to enrage her by asking for knives as well, we used the ends of our forks to butter our bread.
When our food arrived (again, it was quick) she served us and walked away. She never checked on us to see if we needed anything, how our meals were, etc. when she finally did show up and ask, her exasperation was evident when we asked for some cocktail sauce and melted butter for our crabs. It took her forever to bring us these items.
Now I should also interject here that neither of us are drinkers. We may, on occasion, have a cocktail when we are out, buts rare that we do. And perhaps that's why she basically wrote us off. The tables around us were all drinking and she spent a lot more time with them, laughing, bantering, making suggestions, etc. hmmmm, I see a pattern here...
As we were finishing up our meal, I had asked for to-go boxes (as mentioned before, our Combos came with a LOT of food) as we had a lot of food leftover. She scurried off and returned about 10 minutes later with one tiny little box she dropped off at our table while she walked to one of the other high-drinking tables.
You get the picture. Little Miss M simply chose to not waste her time on two senior citizens whose bill wouldn't break $100 and instead, turned her sights to other tables that did. What Miss M didn't know is that we tip accordingly and are always known to be very generous tippers. Not this time.
We were beyond thrilled with our food, but the service at Crab du Jour is inconsistent at best. When guests are made to feel like their requests are viewed as pesky interruptions, perhaps it's time to take our money elsewhere. We'll probably be back, but no time soon.