Crab Shack on the James

Shoutout to Amy! Thank you so much for a great evening! Great experience all around and we “blame” Hello Kitty! 😂 Gave us the FULL rundown on ALL the seafood options when we arrived, especially for our daughter who wanted to try some new foods (which she rarely does, so when the opportunity strikes, we seize it lol) Amy offered great suggestions, we tried a variety of things, and our daughter learned she likes oysters. Amy even went so far as to run back to wash her hands, come out with a clean plate, pulled up a chair next to our daughter and showed her MANY different ways to get that tender awesomeness out of the crab legs. We just…hands down, one of our best experiences at a restaurant. It was our first time here. Definitely wont be the last! Hoping the catch the sunset our next time. Barely caught the bit of pink on the horizon of a cloudy cold day, but could tell it’s an amazing view across the James River from this place. We’d give more than five stars if it was an option on google. Love it!!!

My crab legs had leaches on them. First, I was compensated for my meal, but it took a bit to get there. Long story short- my crab legs had leaches on them, with a worm friend. When I told this to the waitress, she was first dismissive, and said just break it off… (a dismissive kind of polite). Then when I pressed more, she said she can bring me another leg. When the one leg (literally), not a cluster came back, needless to say it was pretty insulting. Meanwhile, I looked it up and told her they were leaches, and not barnacles, and had lost my appetite completely. Waitress said she’ll dock half price, because I ate some of the crab already. I wouldn’t have eaten any if I had seen the leaches and worm first. I requested to see the manager. Manager never came, however the waitress said she “spoke to the manager on my behalf to dock it all.” Appetite and mood was lost. We didn’t eat the broiled seafood platter- wasted money. It was an unpleasant experience. Though we did pay and tip our “polite” waitress, we will not return.

We sat outside on the porch and had a great view. Food was good and the drinks were perfect. I forgot to take pictures of our main meal but was good. We got oyster Rockefeller, crab dip, hush puppies, stuff fish, burger with crab cake

We went there after Harpoon Larry's unexpectedly closed for the night because the water went out. Having eaten at Crab Shack on the James before, we were looking forward to a good meal. Uhm, not exactly what happened. First, our server, Erica, was lovely and she was gracious and kind. Now, the next events you're about to hear are based on a true story. So, I'll start with the appetizer-fried calamari with marinara sauce. Calamari breaded generously, although very salty. However, the marinara was frozen. How did we know? My husband stabbed a chunk of it with his fork and picked up a "piece." I tried it and it was ice cold. When we asked about it, they said they serve [hot fried crispy] calamari with cold marinara, and that our serving was probably on the bottom of the fridge closer to the freezer. Uhm, seriously? Why would they think we want hot fried food with a cold tomato-based dipping sauce? (Rhetorical question) Now people, hold on to your hats. Hubby ordered the "fried" shrimp. We've had it before during the summer, and it was great. But the cook who cooked it in the summer must have found another job because they weren't cooking tonight. Shrimp had NO breading but was "fried"? They said it was lightly breaded but folks, there was no breading-just rubbery shrimp with a crispy tail. But worst of all, the cook left the poop vein (intestinal tract) in them. We asked for the manager who explained that they don't devein their shrimp. What restaurateur, owner, chef/cook, or manager would have staff take time to butterfly shrimp and not remove the poop trail, and then think it's okay to serve it to a customer for their viewing displeasure, and not even disclose it in advance? Totally unacceptable and disgusting. I told the manager that we don't pay to eat poop. It wasn't even like they tried to camouflage it and as my husband said, he shouldn't have to remove the poo vein from his meal before he eats it. Manager did what she should have and removed the cost of the shrimp platter from our bill, which in turn we gave to our server for her tip. But, shame on you Crab Shack on the James for a terrible experience and shame on you for the shrimp that died in (with the poo) vein. The cost of food is too high and customers shouldn't settle for less. If that's your standard of service and you're good with that, okay. But we won't go back to Crab Shack on the James! Harpoon Larry's, we'll see you soon.

Best view on the James! Burgers are great too! The bartenders are always prompt and the drinks are top notch.

Beautifully decorated a beautiful view. Food menu is very limited in my opinion. It's was very slow when we went for lunch on a Saturday afternoon in November 2015.

The restaurant has a very nice environment, clean, well-maintained, and inviting. I was excited to visit, but unfortunately the food did not meet my expectations. The waitress recommended a crab appetizer, but it mostly tasted like mayonnaise with just a hint of crab, served with toast. For the price, it didn’t feel worth it. For the main course, I asked if I could share with my husband since I don’t eat much, but I felt a bit pressured to order two plates. We ended up ordering seafood with French fries (included) and cheese bread as an extra side. The portion size was decent for two people, but the food was quite bland. I didn’t finish the appetizer, fries, or cheese bread. Overall, while the place itself is pleasant, the flavors and value didn’t stand out. I’m not sure if I would return.

Absolutely phenomenal! Nothing changed restaurant about this place at all and it shows in the cooking. We had calamari which was awesome! Broiled seafood platter, crab legs, grilled chicken and a crab cake sandwich. Absolutely nothing to complain about and as good as everything was I still think about the coleslaw. I've never had coleslaw cut the way they cut it it honestly looked like a bowl full of I guess angel hair pasta with an amazing sauce. Can't wait to go back cannot recommend strongly enough this place was perfect!

Absolutely love this place. Idk why it has the ratings it has. Maybe it's the outside cats that live there or the fact it's attacged to a fishing pier. Either way it's pretty cool. You get such amazing views of the sunset over the water and you get to see the fish and dolphins swimming around under the sun. Very great place to bring kids because you can walk around the outside looking at wildlife. Service is pretty standard. The wait staff is a little younger, so there were a few mishaps, but they make up for it. We went with a group of 8 and the young lady handled it well. We ordered the stuffed flounder, stuffed salmon, fried talapia, crab dip, soft shell crabs, tuna steak, and salads. No one had anything negative to say about the food. The taste was all there. Parking is available, but since they share with the pier, if you go for dinner and the pier is full you will have to park a little bit away but it's not an issue. I would 100% recommend this place if you want some fresh seafood.

I would rate this place a 0 if I could. They are rude and down right prejudice. This is not the first time that we've been there in the same experience from the waitress and the manager yesterday. We had reservations, was there early for reservations, waited 20 minutes after checking in and the waitress said she gave our table away in addition to seating others instead of putting up at a table, we asked to speak with the manager who claims she was in the back after we saw her in and out, did not know what was going on what we want her to do about it. Like really This was unacceptable. Our whole party just left and went across the bridge. I believe it was Dock on the Bay, which had excellent services and great food. Next time you headed Crabshack on the James, keep going right across the bridge, pass gas station restaurant is on your right.. Crab shack do better

I wanted to love this place. After living here for 9 years I finally made it for dinner tonight. Quick seating on deck, beautiful night, great views of the James. Restaurant was very quiet, maybe 8 tables filled. It took our waitress a solid 5 minutes to greet us and take our drink orders. These would be one and only drinks we had all meal, refills were never offered or brought, nor could we request as our waitress would just disappear. Started with the Shack Attack Shrimp. These were spicy but not overly so, and really good. This was the only part of our meal worth eating. I got the broiled seafood platter. It was disgusting. Severely overcooked and everything was coated in a mayonnaise type sauce that was baked on. Everything on the plate tasted the same. They added an oyster Rockefeller, which was not listed on the menu. It too was overcooked, but did at least have flavor. My husband got the fish sandwich. It was ok. Ok as in eh, it was fine but nothing to write about. It was a piece of fish on a bun. The fries were fresh and crispy. Would we go back? Truthfully, probably not. The service was terrible. The food was not amazing. The combination was a real turn off.

Amazing view and great drinks on the water. Always a nice place to grab some appetizers and refreshing drinks as you gaze into the relaxing sunset. Service is prompt and efficient. Our server checked on us multiple times and we had a lovely time sipping and talking with our friends outside. The seating is solid wood benches, so it f you want a traditional table you would have to look indoors. But if you don't mind bench seats, then enjoy the bay breeze and fresh sea salt in the air. The hurricane drink was fantastic, sorry I didn't take a photo as I was too busy enjoying the view!

So, true story - the Crabshack is one of the first restaurants I ever ate at 20 years ago when I moved here. Since then, I haven't been back much. It's one of those places that a few years goes by and I say, "I haven't been there in a while, it's a nice day and it would be cool to watch the sunset on the patio over the river!" And, then I try it again. And other than the sunset, it's a massive disappointment. On my recent visit, my friends and I ordered the crab dip, some oysters rockafeller, and the steamed shrimp special. The crab dip was bland and barely had any crab meat in it. The shrimp were over-steamed, so we struggled to get them out of the shells, and even when we could, they were terribly chewy. And then to top it off, the oysters had a ton of topping (which I guess some might like, but it totally overpowered the flavor of the oyster - you could barely taste it) AND I got not one, not two, but a THIRD hard piece of shell when I was trying to eat them. I should have quit after the first one, but I persisted and honestly, now I don't know if I'll ever eat stuffed oysters again. As if things couldn't get much worse, our waitress forgot half of what we asked her for, and we never got water refills although we asked several times. All that for a pretty hefty price tag when we got the check. I'm not kidding when I say McDonald's filet-o-fish might have been a better meal, and that's saying something since I haven't visited a McDonalds in years. My recommendation - come here for a cocktail and watch the sunset, then leave and eat dinner elsewhere.

I LOVE CRABSHACK! been dying to come back to this place this year after trying the Crabmeat stuffed salmon last year. you can only get that here! it's AMAZING. and tasted even better this year!! highly recommend. 5 stars all around

Have been here before. Love the decor and location on the water. Sunsets are beautiful and our waitress was fantastic. The host could have been better by greeting us instead of talking to another coworker. The food, as usual, was delicious. Definitely recommend the Cake and Fried Oysters.

Our servers were amazing! Ashlyn and Madison attended to our every need, answered questions about the food and delivered everything hot! The food itself was SO good/ recommend the crab cakes- THE best crab cakes I have ever had. We had a large party of 14 and our food was brought out hot, drinks constantly refilled, and was a pleasant experience for everyone involved. 10/10 recommend. We ordered basically everything on the menu. I'm not sure what restaurant the other reviewers went to, but I'm glad we decided to go regardless! Great job all around.

We are very fortunate to have The Crab Shack in Newport News . The soft shell crabs are legendary and the baked potatoes are irresistible especially when loaded up with butter and sour cream. The owner, Miss Nikki, is warm and friendly and makes her customers feel welcome and appreciated. Thank you for running such a top quality restaurant!

Food was a 10/10. The steamed oysters were big and juicy, the crab legs were seasoned and not over steamed. The crab cake, baked potato and hush puppies were amazing. I got my crab cake broiled and they seasoned that as well. I sat on the deck and the view was very nice.

We've tried really hard to like your restaurant but your service should be the #1 priority and it's failed to do it! Your food is not the problem, the drinks are not the problem, Your Service Is. The views are amazing, but we can do that from the beach next door or pay to walk on the pier. My advice if you're reading this review and you've never been here is to ask first if you'll have at the least drink service before 35 minutes goes by! Highly recommend you check. Just a side note: We've been here 5 times. I think we're done!

//5 stars for great location, great food and drinks; great customer service and great parking options //-1 stars for super sugary drink (crush menu) I went there close to sunset (best recommendation) as the sun sets about the restaurant. It is located right by the water which makes it more of a floating restaurant rather than on land. I loved the large glass windows overlooking the water. The interior is appropriately decorated for a sea food place. The parking lot has a lot of spots (by the beach) - amazing. I got the crab cake sandwich. Its served as an open sandwich with a top bun - that lets you pick the accoutrements based on what your likings. The baked crabcake was done right and it was seasoned perfectly for a sandwich. I do recommend that if you do not want to pick through shells for meat. I got a side of coleslaw but could not even finish it because the crab cake was so filling. They have options for starters but I did not order any because I was not sure of the serving size. However if you are in a big group, I recommend getting something from the menu - they all look delicious. Regards to drinks, I got one of the crushes - mango crush. It was super sweet for my liking. It felt like drinking one part water and 10 part syrup. However it was super delicious and had sufficient alcohol for the size. At the end of you drink, they have a gummy candy as garnish, which I can count as dessert - I liked that. Overall. I recommend this place as a seafood, especially if you wan to see the sunset by the water or just a casual visit for good seafood.

Sea food was rancid. Spit it out immediately. The rest of my family didn't eat their food seeing my reaction. Don't go here for food. Drinks are over priced. Service is sub par. Fries arrived cold. Only good thing is location. I was worried in a Saturday night how empty it was. Now I know why.

We have been Crab Shack customers for many, many years often visiting there weekly. It's just not the same as it was years ago. Lately it's been hit and miss. Last night we visited and had a miserable dinner. Our waitress got busy with a large party and we felt sort of neglected waiting for service. Luckily another waitress helped us out some. There was a short black hair in my stuffed flounder and neither my wife or I have black hair. The baked potato was smaller than a tennis ball. The shrimp was WAY undercooked not pink at all and still translucent. I didn't eat anything that was questionable but my wife was a little riskier than me and she's paying for it. Between the service, black hair, baked potato, shrimp and being ill I think I am going to find another place for date night. Breakups are hard but sometimes necessary.

My husband and I really enjoyed this restaurant.. .. My fav was the calamari and my husband enjoyed the crab legs..

Food,portions, and service very very horrible plz do not go here and waste your time and money

AVOID at all cost!!! We waited 15 mins and after we spoke with waitress she returned to a different table that came in after us. We never saw our waitress! ALSO the mens toilet was overflowing. Disgusting. When I approached a waitress at their station as we were leaving, the response was a sarcastic Okayyyyy For a first time visit they insured we will never waste our time returning! OKAYYYYYY

5 stars just for the view but getting here was tricky. The street signs are different names if turning left it is River Road or turning right it is Riverpark Drive. You need to turn right into the Huntington Park on Riverpark drive or you will end up like we did and cross the James River Drawbridge and have to turn around. As for the food, clams don't bother, and the oysters were small but good and fresh. The flounder stuffed with crab was excellent. Downside was we were seated next to the patio door and every time it was opened we got a cold gust of wind and napkins flew off the table. Brrr. But go for the view and stay for the flounder and oysters.

The view is beautiful. Service is a 10 but the food left me hungry and dissatisfied. Ordered the fried shrimp dinner which was a big disappointment and reminded me immediately that I had ordered it before and was equally disappointed then as well. Aside from the shrimp size being very small it was not cleaned at all, parts of the back black vein was friend into the sides of the shrimp or not removed at all. I prefer my shrimp cleaned and for the price it should have been. Also, almost no batter, and it smelled very fishy. No I didn't complain our waitress was so nice I enjoyed everything else served and called it a night.

No service. People seated after us got served before us. We walked out after 20 mins of waiting.

Food is always amazing. The service from Kyra was HORRIBLE! Slow doesn't even begin to describe the service we received tonight. Took more than 10 to get our drink order taken. Said she would be right back to take our orders and that a another 15 minutes. Asked for ice for Mr tea and she noticed had no ice and that never came. Totally disappointing experience.

The Crab Shack has been around a long time but this was my first visit. Situated on the river at the East end of the James River Bridge at dock level the setting is nice with great views of the river. We actually saw dolphins during our lunch. The shack has both indoor and screened outdoor seating, fairly casual ( as the name suggests) and a friendly atmosphere. Ours was a Summer visit and the indoor/outdoor seating allowed for flies buzzing our indoor table. The food was good. I had the burger with crabmeat. By itself it was good but adding the condiment normally served with the grilled tuna ( a spicy aioli mayo ) made it much better.

I hate giving bad reviews to family owned businesses, but this is more of a PSA. I got very I'll from my lunch of fried shrimp, oysters, and she crab soup special. And I didn't need to eat much for it to happen. The food over all pretty bad. The she crab soup still had a raw flour taste, sour, and absolutely no crab. The oysters seemed undercooked and slimy under the breading. The shrimp was small and tasted weird. The location is beautiful and the service is excellent but they need someone to manage that kitchen and what comes out of it,

Oysters were bad... spoiled. All other food mid. Will not return. Expected much better food. Not homemade; drinks ok but food needs improvement. I hope we do not get sick from the oysters!!!!!!!!

It is ok. It is great for eating on the water and watching the James River. The food was ok. My husband said his fish was not great this time and they messed up our order but quickly remedied it. The location can be a little tricky to get to if you are not familiar with it, but once you figure it out it is all good. The atmosphere is what you would expect at a crab shack on the river.

So this was the first time here at Crab shack on the James. We received great service from Makayla. She gave great recommendations, so I got the Hurricane and Soft shell crab cake dinner with hush puppies and baked potato fully loaded.

Had the salmon on salad and it was delicious. The waitress was lovely. Would definitely eat here again.

I think that the crab cake sandwich was bland. It was recommended,fried. Fries were good...not crispy. I believe the outside would be great if you dine in. I just did a pick up.

She crab soup is terrible. Thick tomato soup with some sort of flavor added. If there is crab in it, there not much. Also had the oysters. Small and not very meaty.

If 0 stars was an option that is what I would give Crab Shack on the James. My husband and I enjoyed the view but the food was absolutely terrible, followed by a horrendous experience with the "manager". First we ordered Calamari, which was basic but ok. My husband had the Shecrab soup, which kept its shape when picked up with a fork (because the spoon we requested never arrived). Needless to say it was inedible. For our entrees we each had Flouder stuffed with crab, french fries and cole slaw. The fish was a mushy mess, and the cole slaw was weird and warm. After eating a small portion we decided to leave and the servicer suggested speaking to the manager as we were unhappy. The manager adamantly said we ate too much food and refused to offer any type of discount (see photo). She also threatened to call the police because we expressed that we were unhappy paying the full bill for the truly disgusting food. Our bill was $118 for our food plus 2 beers and 2 rum runners. We ended up unhappily paying as we had our baby with us and just wanted to leave. I would not recommend this restaurant to my worst enemy. The pretty location is not worth the poor food and the even poorer management. I let her know I would be leaving a review based on our experience and I keep my promises.

A lovely hot spring day...perfect to grab lunch on the water. I always see this place when going across the James River Bridge in VA and I finally stopped by. I ordered a blackened salmon on greens and a mimosa. My mimosa was odd as it was served with ice (not sure what to think of that) but my salmon was delicious and they did not skip on the portion . The prices were very reasonable in my opinion, for seafood, so no complaints there and the location was simply beautiful . If you are like me and often say to yourself "I should stop by there one day"... do it!! I can't wait to go back with my foodie friends to get there opinion, as I usually order light. I give it 4 stars from my perspective but would love to try more food from the menu for a better review...I will update once I visit again. Pick a beautiful day and go have lunch on the water

Absolutely delish food. Generous portions. Beautiful atmosphere right along the James River. Warm and welcoming staff. I highly recommend this wonderful establishment!!

Let's start on a high note. The view at sunset is amazing. The waitress was great even during a rush. The drinks were pretty and delish.. not very strong but ok. Now to the low note.... The food was so so bland. We started with the crap dip... it was mostly cheese and tasted like tuna salad. Yikes. Did not have 1 bite of crab during the appetizer. I ordered the crab cake dinner it came with a side salad and I chose a baked potato as the side. There is a very very small list of sides to choose from. Y'all.... Why in the world was there large pieces of celery in my crab cake.. and small pieces of tomato. What??? Why? This isn't stuffing... besides that there was a lot of unseasoned crab. My friend had the fried seafood platter. Oysters tasted like peanuts, shrimp tasted like it had been previously grilled or frozen. I didn't try the fish or hush puppies and I don't think she did either. Very underwhelming. A complete lack of seasoning throughout every dish.

I've known the owners over 20 years and always enjoy my visits there. soft shells, oysters, salmon and tuna are always wonderful!

I had high expectations for this restaurant but was unfortunately disappointed. First, let me say that it is a beautiful restaurant in a unique location on the James River. Do yourself a favor and choose the outdoor seating. I ordered the fish sandwich with french fries. My friend ordered the broiled seafood platter. I'll say first that her order was delicious as I had some of it. For my order however, I cannot say that. One of my chief complaints of many restaurants is that the food is not served sufficiently hot. This was the case with mine. The fish was only lukewarm and the french fries were also only lukewarm and did not seem to be fresh. The portions were excellent but the quality was lacking. I was later told by the waitress that they normally use flounder but today they had used tilapia. There really is no excuse for the food to not be hot. My friend's dish was hot and delicious. Additionally, the bun appeared to be stale and unappealing. I will say however that the waitress was excellent and more than made up for it by taking my dish off my tab, and providing some hush puppies in place of the dish. I just wish that that had not been necessary. I'm hoping this was only an off day for the cook. I plan on being back again because of the great views and the excellent staff.

Garbage, totally trash. Bad service and terrible food. This place is not customer friendly and nor is the food.

I don't usually complain but my friend and I have been wanting to try this place for a very long time and finally got a chance to come by today and we were very disappointed!! first off we ordered crab dip which might as well have been cheese dip because where was the crab meat! then I ordered the crabshack chicken sandwich and my friend ordered the crabshack burger med well. when we got the food there was burger blood on the bun and once again where was the crab meat. we said something to the server and she brought us a new bun a some more crabmeat. we'll that's not the end of our horrible experience. I bit into the chicken and it was raw along with the bacon. then my friend looked at her water glass and there was lip stick stains all over the rim!!! neither of us wear lipstick. this was a huge disappointment to the both of us and after today's experience I wouldn't recommend this place to anyone!!

Service was horrible. Staff was unpleasant and accused my family of walking out of their restaurant without paying. No one to greet coming in and no sign to wait. Proceeded to go to a table and helper was trying to clean the table but was so distraut that she didn't understand I wanted to sit at this table and would wait for her to finish cleaning. Well she didn't clean the table . Had to redo. Oder was taken at 12:50 and we waited, waited and still no food for forty -five minutes. So we kindly removed ourselves from the restaurant when guess manager came out and accused us of eating and leaving their establishment. We told her we didn't received any food and we waited over the ample time limit. My husband told her to take a picture of the license plates and we will see you in court. We left. No rating was left because this establishment was wrong, wrong and wrong. Also did I mention that might have been racial profiling at the start. Felt that way. I will make sure family and friends stay away. Will not waste my time.

I recently went here with a group of coworkers. We had the calamari, crab dip and oysters for appetizers. They were all delicious, the calamari was my favorite. Several of us had the soft shell crab sandwich for our meals and it was so good!!! A couple of people had the tuna steak sandwich and that looked amazing!

Got side salad, did not enjoy it personally, tasted like grass, Ordered blacked tuna bites, they were great, Seafood Platter (26$) shrimp was bad, crab good, flounder was bad (they try to serve you Tilapia, but can be switched for flounder), crab stuffed mushrooms had a strong earthy mushroom taste, off putting and not very good. As I write, and the more we think about it, we believe we were likely served Tilapia. It had darker looking meat and a nasty flavor. Server "Amelia" was adequate at severing. She was curt with the way she handled our displeasure with the food. She vaguely offered to do something then said "Looks like y'all ate most of it". She resigned that we ate too much of the meal, and nothing could be done for us despite us using napkins to spit out food. We payed and left. One and done.

The service was very good. We ordered the lunch specials. I got the shrimp and oysters which was good but I wish there had been more oysters and shrimp. My wife had the fish and chips and the fish was too dried out. All in all I would go back, mainly since it has a great view of the James River.

Good for sure, not great. Pros: location - pier - location Meh: service on two of three of our occasions Cons: pretty long wait for just about anything Overall my experience was good enough for a return, since I love the atmosphere and the service was pretty good. My parents are review isn't of the services it was the food. Perhaps they rely on a touristy location and thus, cooks become a little more lack luster OR they don't really care, since the prime people who come here are tourists, fishers (from the pier) or beachgoers looking for a watering hole

Although the service was great, thus 2 stars, the food with lousy! We started out with the crab app. that was nothing but melted cheese wiz that only had one tiny piece of crab in the bowl, for $13.50! I then had the fish sandwich that was bland as all hades, fries and coleslaw that was nothing but bagged coleslaw with the dressing spooned on top, not even mixed in!!!

Crabshack lacked in taste. The fried fish was under cooked. The fried oysters seems bleh. I wish they made their baked potatoes loaded instead of just butter. I think the only good thing was the French fries and the shrimp popper. Customer service wasn't the greatest either.

I do not usually add reviews and in most part give the restaurants the benefit of the doubt. Not in this case. I called ahead on sat at 545pm to put our name on the list. The hostess said don't come, we are too busy. so I said,oh are you booked? No reservations"? she just said we are too busy for you. we were on our way and I asked if we are a walk in will we be seated and she said yes. we arrived a few minutes after 6pm and sat by 603pm. After 30 minutes we asked if we had a waiter and could we get water. 15 minutes later we had a waitress and we ordered drinks and appetizers and asked for water. Timer was on, 22 minutes later we had drinks and we ordered our dinner. it was 1:40 minutes before we got our dinner. most of the other tables around us who had different wait staff had already eaten and left. I spoke with a manager. When she came to the table there was no explanation or apology. She took $15 of a $225 bill when an apology at that point would have been better.

you definitely come for the view and not the food. i ordered the crab dip and blackened chicken salad. The dip itself was warm and flavorful, but it was paired with simple white bread. The spring mix of the salad was also disappointing, containing mostly iceberg lettuce and a few pieces of blackened chicken thrown on top. The preparation of the food came off as low effort and cheap, but the prices are still high. The water really is beautiful, but i suggest skipping the restaurant and going to the beach next door.

Great food and setting right on the James River. The steak fish sandwich was huge. I had the crab cake sandwich with fries. There was seating available outside and inside at your choice. Good service. They did not have brewed sweet tea. This is one of a few restaurants that don't have it in the area.

Great service. Great view. Decent food. Lots of options. My group had a nice time there.

Very bad service waitress threw my to go food in trash when I went to the bathroom owner didn't comp anything and I spent over 200 dollars . She was very rude and nasty do not eat here management is terrible. The food is not worth the money.