Cracker Barrel Old Country Store

My wife wanted to have cracker barrel for her bday so we went. It was the perfect choice that day. Our waitress Tina was absolutely perfect, 10/10. We asked Tina what she would recommend and she nailed it. Food was perfect, taste was perfect and the service was perfect. Tina even presented my wife with a slice of bday cake and ice cream. Thank you Tina, our perfect visit was made all possible by Tina and would love to have her as our waitress again!!!

This is probably my favorite one close to me. The service is always great and food too. I always like to do a little shopping before & after dining in & there's always something interesting to look at.

I find it quite frustrating that you are compelled to wait in line to settle your bill for the meal. I know they want you to shop while the one open register takes forever to ring up food bills and gift items. It’s a bad marketing force browse tactic that is deplorable. While I acknowledge that there is a mobile payment option available by scanning your receipt at your table before leaving, but my experience with Google Pay revealed that there was no option to leave a tip. We attempted to provide a tip at the register, despite our assumption that using the mobile payment would allow us to bypass the register, but the staff member informed us that she was unable to process it and advised us to disregard the tip. This is unacceptable. Bianca C, the waitress deserved a large tip, she was amazing. The food was satisfactory, yet basic condiments should be readily available on all tables. I dislike having to request napkins, ketchup, pepper, salt, jelly, and butter. Although it was a somewhat enjoyable experience, I would prefer not to have crackers served with the next meal. I also wouldn’t have wanted to be there when it is actually busy.

When you go to Cracker Barrel, you know exactly what you’re getting—consistency. They’ve always done a great job of making every location feel the same, and that’s kind of the charm. This time, we tried their new cinnamon roll skillet. Pro tip: ask for a little bit of butter on top—it took it to the next level. My girlfriend ordered the steak and eggs, and let me tell you, it’s been a long time since a chain restaurant served a steak that good. It was perfectly seasoned, juicy, and you could smell how good it was the moment it hit the table. I went with something simple—two pancakes, scrambled eggs, and bacon. Classic and just right. While we waited, we browsed their store, which was already decked out for Halloween. It was fun checking out all the seasonal stuff, and they always have the best old-school candies that bring back memories. The restrooms were impressively clean and well-stocked, which is something you don’t always see, but definitely appreciate. Parking can be a little tough. I’d recommend going either early or later in the day to avoid the rush. Deliciously Toxic Foodie

Kyla the best customer service experience waitress we have ever met; she was young pleasant professional and gracious in serving us.

I had a wonderful experience at Cracker Barrel! The food was absolutely delicious, and the service was outstanding. I usually go for breakfast but lunch is very delicious as well. with my husband. Everyone was kind, attentive, and professional. I also love the store—I shop there almost every week, and all the associates are always welcoming, professional, and very helpful. This is definitely a place I highly recommend, and I look forward to visiting again.

Food was delicious as always. However, I strongly recommend for leadership in this location to train staff on managing traffic a more efficient way. My table was skipped , 2 people cut in front of my family and then after we were seated our food took 30-45 minutes for it to be served. Our server was great. However the people upfront , a manager needs to be present to help ensure that the customer morale is managed at a high level with a single line awaiting for customers to be seated, and the staff upfront should be able to maintain an positive attitude with high energy. There was no sense of urgency and the apology we received from the staff was insincere. I understand this line of business can be frustrating for the restaurant collectively, however, leadership needs to ensure staff, merchandise, and the environment operates at a high level. Every time i’ve been here, everything is great however traffic time — there’s room for opportunity in these areas.

Exceptional Breakfast Experience at Cracker Barrel with Outstanding Service from Ms. Kim I recently had the pleasure of breakfast at Cracker Barrel, and I must say it was an exceptional experience from start to finish. The warm and inviting atmosphere combined with the delicious food made for a memorable morning. From the moment we walked in, we were greeted with a friendly smile and seated promptly. Our waitress, Ms. Kim, truly went above and beyond to ensure that our dining experience was nothing short of perfect. Her attentiveness, professionalism, and warm demeanor made us feel right at home. The breakfast menu at Cracker Barrel offers a wide variety of options, from classic favorites to unique twists on traditional breakfast organic fresh dishes. The food was cooked to perfection, served hot and fresh, and tasted absolutely delicious. The quality of the ingredients and the attention to detail in every dish were truly impressive. What truly set this dining experience apart was the exceptional service provided by Ms. Kim. She was attentive, knowledgeable, and went out of her way to make sure we had everything we needed. Her friendly personality and genuine care for her customers truly made her the MVP of our meal. I cannot recommend Cracker Barrel enough for a delightful breakfast experience, and I want to extend a special thanks to Ms. Kim for her outstanding service. Her dedication to her craft and her customers is truly commendable. We will definitely be returning to Cracker Barrel for more delicious meals and exceptional service in the future. Five stars all around!

Menu was interesting I would say but I found that my pancakes were tough. I love their biscuits they are tasty. However, the chairs are very hard and uncomfortable for long sitting meals. Our service was great and loved the atmosphere. Will get take out next time

This place has gone to shit since I was here little over a year ago. We decided to have dinner here last night and I was envisioning the same good food and service like the last time I was here. However, I was deeply disappointed with the service and the quality of the food. From the moment we sat down, it was clear on the face of the wait staff that they didn't want to be there. They seemed disengaged, uncoordinated, and uninterested in providing even basic service. It took far too long to get a wait staff to take our order even though there were like 5 or more of them, but who was responsible for our table no one knows because I had to get up and ask the hostess about who was suppose to serve us. When the food arrived, things only got worse. The fried chicken looked and tasted like it had been sitting around for hours -- dry, rubbery, and clearly reheated in a microwave. Any trace of crispiness or freshness was long gone. For a place that promotes itself on quality and flavor, this was a huge letdown. Overall, the lack of attentiveness from the staff and the subpar food quality made for a really poor dining experience. It felt like no one in the restaurant cared -- not about the service, not about the food, and certainly not about the customers. I won't be returning anytime soon.

Walked in and was told the wait would be 35 minutes. Totally fair, it was busy. That was my first mistake: believing them. After exactly 35 minutes, we politely asked how much longer, and were told, with the confidence of someone making it up on the spot, "Another 15 minutes." That "15 minutes" blossomed into a full hour before we were finally seated, at which point, I was so hungry I considered chewing on the decorative lantern hanging above the hostess stand. We ordered what I assumed were the easiest, fastest items on the menu: chicken tenders and pancakes. You know, things a toddler could cook with adult supervision. Apparently not. Our food took another 40 minutes to arrive. That's 100 minutes of waiting so far, for anyone keeping track. And then came the plot twist: no utensils. No napkins. Nothing. We were just staring at our food like contestants on a survival show. Asked our waitress for some basic tools to eat our meal and were told, "I'll have to see if I'm allowed." Excuse me??? Since when did forks require managerial clearance? Eventually she returned, victorious, with plastic utensils from the takeout counter. At this point, I was just impressed that she came back at all. Now, let's talk about the food: Was it worth the wait? In a word-no. It was fine. Just fine. The kind of meal that makes you say, "Yep, that's food," before immediately forgetting what it tasted like. The bathroom was truck stop clean. Grime on the seats and the smell that could peel paint. In summary: if you're looking for a dining experience that tests your patience, makes you question the nature of time, and rewards you with mediocrity served on a plate, with a side of plastic cutlery, Cracker Barrel is the place for you. Two stars, and one of those is purely for the rocking chairs out front.

100% should be not just ZERO STARS BUT NEGATIVE STARS. It's eggs, pancakes and a giant batch of casseroles. What in the heck is the issue?! 15 min for water, no refills, and another 45 min for eggs. A chicken can lay an egg faster and cook its own effing egg in the time we got food. I was so irritated I couldn't even eat.

Not a great experience... first of all It's always full here with folks which is fine ..... the server Mr. Michael took forever and didn't even know his own menu that he was working with . You would expect a cosmonaut employee to know their own food . After waiting Avery long time He brought out the food that we ordered , I received only my side item .. and I asked for the manger then he put my order in for Shepards pie and I waited again only to find out at 12 in the afternoon they DONT HAVE ANY LUNCH ITEMS ... I would only come here to bring my grandparents , and they say they want to attract a younger crowd ........ they sold t even apologize for the entire mix up

Cracker Barrel has never really been a favorite of mine. It's been years since I've been here and today reminded me. I've never had grits or pancakes taste so horrible. I got the Grandmas sampler and I can say that the bacon, sausage and ham was pretty good, but everything else was horrible! Our waiter was really great, and it's always great to shop in the store. But the food just wasn't worth the loud, noisy restaurant.

Was I just in a good mood? I'm confused as to why this Cracker Barrel has a 3! We were cheerily greeted last Sunday and asked to wait around 20 minutes, which was no problem at all, as rocking in their chairs in 60 degree weather is a treat. The hostess was a bit awkward. She kept hesitating leading us to the table as folks were coming and going - take charge! She ultimately led us to the table closest to the hostess stand, where there is a lot of foot traffic. I requested we be moved to another table and it took a minute for them to accommodate, but we were moved to another table towards the back and we had an excellent time. I wish I could remember our waitress's name, because she was so knowledgeable about the menu and hyped us up on our choices. She was extremely attentive and upbeat to boot - probably the best waitress I've had at a Cracker Barrel. But about the food - I was honestly shocked at how well-cooked and seasoned (almost) everything was. I got their homestyle chicken, mash, mac, dumplings, and gravy with their cheese bites to share for the table. The chicken was crispy, juicy, and well-seasoned. The mashed potatoes were smooth, fluffy, and buttery, the Mac was cheesy - a little overdone but still yummy, and the gravy was perfect for dragging my chicken and mash through. The cheese bites were yummy. I've had better but they were still nice to have. And the BISCUITS for the TABLE? So tender and buttery. My only disappointment was the chicken and dumplings. Very one-note with hardly any chicken and no veggies in. Took two bites and hard pass. I ate way too much and left so happy - then spent about $20 on gift store merchandise. I'm already missing being there!

I have to say I hate writing these reviews. But I was sorely let down. Went for an after church breakfast for dinner day with my friend. They immediately sat us down but they took FOREVER to acknowledge us and then another won to come take our drink order. After a while of waiting for our drinks then the wait for the food also took pretty long. Once we were at the ravenous point it came out and great deception. Everything was bland. They didn't have some of the stuff ordered and kept it on the ticket when they brought the check. The 2 stars are because the guy at the front discounted the food. I hope they find extra help for the only server there that day.

First of all the wait was none. The place was not crowded at all for a lunch time crowd. Very open seating. The food was mediocre. No seasoning and get this. No carrots anymore and no broccoli-ran out. The service had ALOT to be desired. Be my last trip there. CRACKER BARREL CMON. DO BETTER. TOILETS WERE NOT CLEAN

Always walk In to something different. This time they were amazing! Even a free coke! Love coming in to see new things in the store!!' Their stores are hand down the best ! I think it beats the food! Just saying!!

Service was trash and food way too expensive for amount of food . The servers kept starring at me while I'm eating and took forever to get me a refill on my drink . The ambiance of the place was definitely not satisfying . This is the second time I felt this way the first time they took forever to even ask for our drinks so we decided to leave .

I've been here before for beef tips and eggs breakfast cooked in butter and garlic and it was so good! However, yesterday, I ordered a steak and egg breakfast, was told steak would be cooked with garlic butter yet it was very bland, tasted totally unseasoned and I was very disappointed, but the service was good and there were lots of pretty things to buy in the store.

We were there Wednesday. Food was awful, the old wooden chairs were wonky, the restaurant needs an upgrade and a good clean. Very disappointed as it's been a few years since we've been and then the food was excellent. The shop is amazing and so was the lady running the cashier in the shop area. She was very cheerful and friendly.

Went on a Thursday because I wanted the turkey and dressing special. The waitress was extremely nice. The turkey portion was smaller than I remembered but it was surprisingly filling. They had run out of green beans and it wasn't even noon. What? Opted for fried okra. Everything was delicious.

I love the food, and the service, and the store, good times. Of course get the country fried steak and some extra gravy with eggs, sausage and biscuits!

Today we went to cracker Barrel on Katy frwy. What a big disappointment! We ordered breakfast at 11:20 am from their all day breakfast menu. We waited until 12:20 our hard pancakes, burnt sausage, I requested warm syrup and was told it has just come out of the warmer; you guessed it, it was cold. My husband ordered the old timers breakfast, the eggs were on the potato casserole, the waitress delivered the biscuits, gravy and jelly only after I asked didn't his breakfast come with bread!! What a big mistake going to Cracker Barrel!! What a waste of money!! Good Bye Cracker Barrel!! Three patrons seated near us left after waiting for a long time to be served!!

Had a highly unusual visit today. Wait was too long, service was slow, kitchen was slow. Waitress took 4 requests to get my toast. Then when she cleared the table she dropped the bowl with gravy in it. All over the floor, luckily it missed getting on me. It will be a while before we go back.

It's been a while since I've been to Cracker Barrel, and I don't think I've ever gone for breakfast. I had forgotten that they have a little country store that sells everything at the front. If you have kids, this is a great way for them to stay entertained and for your wallet to feel a little lighter when you leave. For breakfast, there was a decent crowd, but the space was big enough to where we didn't have to wait. My favorite thing about this place is the value of it all. I got the pancake plate that comes with 2 pancakes and a side, thinking that I wanted something small and it was only $7, so why not. I could not finish the meal! The 2 pancakes were decent sized, and you get a small side of protein! It was such a good deal! To be honest, I probably could split it with someone and still feel satisfied. My husband got the country boy plate that that was $14 and came out with way more food than we had expected. He got a seared ham, with eggs, and 2 sides. We definitely had leftovers to bring home. The quality of the food was okay. It wasn't mind blowing, but it does the job, and honestly, it was a pretty kid friendly place.

we had an amazing experience. Our server, Hannah was amazing, she was polite, sweet, and just an amazing person. On top of the great service, our food was superb. The chicken fried steak was exceptional and the cinnamon roll skillet was stellar. For me personally, it was a bit loud, but that's nothing i can really change. 13/10 just because of Hannah alone

Kell L very good and friendly. Always checked on us amd kept coffee flowing. The food is good and fresh. Decor is always great.

I have going to a Cracker Barrel many year. This has messed this up want go for a long time Place was a mess Restrooms stink 30 min to get a drink and had to walk around to find some one 25 min after that to get food Them dood was not correct So many things went wrong

Sadly it's always hit or miss with Cracker Barrel's and this one was a miss. Pretty dismal service. Plates delivered out of order and the food was just ok. :(.

Everything Started off with service It was awful Waiter couldn't remember anything, had to finally ask a different Waitress Food was horrible Just very sad. This place used to be good Only giving one star, because I can't do zero

Our server Tia was phenomenal! We hadn't even sat down yet & she had already greeted us. Throughout our entire meal she was friendly & took care of everything we needed. We had just driven in from San Antonio & checked into our hotel. We told Tia my sister was graduating fr college the next morning. Before we left she came to the table with a dessert w Congrats written on the rim. She wasn't just an excellent server, she was a kind server who went above & beyond. I always take photos of our food but we had been so busy all morning/day/evening & had just driven in to Katy. So, I snapped some half eaten photos ‍ Everything we ordered was freshly cooked. It was all hot & delicious. We ordered the chicken pot pie, fried fish, Mommas breakfast, chicken tenders & a trio of appetizers. The mozzarella bites serving was tiny but they were really good. The dill pickle ranch that came w the fried pickles was so flavorful. It was so good that I want the recipe! My nieces best friend was in love with the Pot Pie. The chicken is chicken fried & then put inside the Pot Pie. She gave me a bite & you guys... it was scrumptious. This is a home cooked, mama's cookin' type of country restaurant. If you are opposed to country cooking... Get a salad. I have had a lot of salads in my life. When I come here I want their biscuits & slow cooked pot roast. (My mom had just made me pot roast for my bday on the 7th so I didn't order it but that's my favorite dinner here) I have never ordered anything here that wasn't good. When we go on family road trips across the US we look for Cracker Barrel's. Btw, the young man at the host stand was friendly also. All of the other staff was great. This was a wonderful dinner! Tia even saw me taking photos by the tree w my best friend since 4th grade (she lives in Katy & drove over to see us) and she offered to take photos for us. Total sweetheart. My sis is going to strangle me for posting the photo of her w Tia bc it is a BAD angle bc I was right next to my sis but I couldn't post without sharing a pic of Tia. If she is working, request her. You will not be disappointed bc she is amazing. Not just a 20% tip amazing.... She is far above that & I believe you should reward people for being amazing & working hard. Thank you so much Tia for ending our night w amazing service & your wonderful smile and personality! God bless you! Merry Christmas! (This review is almost a year old. My cell had died & I was waiting for photos fr my nieces. I forgot & they are gone. )

I am deeply disappointed in Cracker Barrel I had came here with my family and we were told on arrival there is a 15 min wait and we waited for over 35 mins and as we got seated we waited another 15 for a server to attend us if it wasn't for the help of the manager. Also honorable mention Mrs.Vanesa she was a Great Server!

I placed a catering order online. The confirmation email and text both directed me check in at one of the curbside spots. You'll even get a link to check in with the spot #. There are signs directing you to those parking spots. However, apparently, you're supposed to go to the back of the store to the white sketchy, not labeled, closed storage unit instead. I followed the instructions and checked in. 20 minutes later, I called the number they gave and no one answered. Grabbed my kids and went inside where they told me to go around back to the "white tent". #1, update your email and text instructions. #2, add signs for catering if you're supposed to go to a different location. #3, why didn't anyone come tell me this OR answer the phone??? If I didn't go inside I'd probably still be sitting there because no one CARED enough to tell me where to go.

We have been coming to Cracker Barrel's around the country for years. It's always been a great standby for country cooking. This was our first experience where I was disappointed with the food. Specifically the turnip greens were burnt. Service and the atmosphere are still very good .

Food was delicious Place was clean and very well lit Service was great. Never had to ask for anything Everything was offered for the meal that I ordered Server was very respectful and engaged in conversation This Cracker Barrel is way better than the one in Rosenberg. If I'm ever up in Katy and craving breakfast, this will be my go to

Our family of 5 went here for breakfast. Our servers name was Omar. We basically watched 3 other tables that came in after us get drinks and some, their meals. Finally after about 35 mins he comes back out and asks us to reconfirm our orders. We confirm again & I asked can we get some waters, because we had biscuits and were thirsty, he looks back at me & says I'm trying to get the order straight with an attitude! After 45 mins or more of finally getting our drinks and food, he never even apologized! He needs to find another job because clearly the service industry is not his strong point. I didn't even waste my time talking to a manager because I just knew I would not be back.

Better cooks and nicer wait host Had turkey and dressing Worst than last year food the last time I had c Dumplings Just like the dressing No good tooo much water in the order

They take way too f long. The bread is not free with your meal anymore. They can't bring out the right order. The vibe is chill, but the worker are not chill.

Apparently this place opens at 7am. However at 7:35 on a Sunday the doors were locked and the person inside said they were closed. Didn't say if this was a fluke occurrence or if this is a new hours of operation. Just simply told me they weren't open and to leave. Clearly some disconnect here.

Came here for brunch. Granted it was a holiday, waited almost an hour after ordering still never received our food. This place has gone down hill. And we will never return!!!!!!!!!!!!

Pretty decent breakfast spot in Katy. I must say that I prefer it here over dennys or IHOP. I went on Good Friday and it was a packed house here. The server was pretty slow bc there's so much tables they have to attend to, but the food came out pretty quick. They have amazing soft biscuits that you must try. Loaded Hash brown casserole was also one of my favorites. I probably would come back if I'm ever feeling breakfast.

Horrible service! Avoid this place if you value your time. Read the negative reviews. As I was leaving I told the manager this was the worst service I ever received. Her response "I'm sorry sir".

Good food as always but very LOUD! The kids were screaming everywhere. Our waitress was not the best. We had to ask for bread and refills on our drinks. Not at all the usual customer service we've had in past. However the cashier was extremely nice.

I haven't had fried chicken for months and wanted to get some really good fried chicken. When they started offering fried chicken, a few years ago I think, my husband ordered it and said it was to die for. Well, things have changed since then. I ordered the four piece fried chicken and it was tasteless and dried out. I'd say it was a bit overcooked. The thigh was moist but the leg, wing and breast were hard to get down it was so dry. The sides I chose were good. My husband had the chicken tenders and he said they were very moist and good. I've already sworn off their breakfasts, bad experience a few months ago, now I guess I have to swear off Crackle Barrel altogether. On the bright side our waitress, Ariana, was excellent. She was attentive and had a wonderful personality. I love the ambiance of the restaurant, all the memorabilia on the walls. The Country Store is always fun to browse and I do occasionally buy something from the store.

Out of everything we tried to order. They were out of ribs, pot roast, Southern Fried Chicken, and Chicken and Dumplings. Multiple tables had not been bussed. Poor service. Our server said that it was a slow night, so why wasn't the restaurant clean and why were they out of food? Poor planning

We decided to place a pickup order from this location and the food was not good at all. We ordered two spicy catfish dinners with flavored rice and whole kernel corn and biscuits. The kid plate was suppose to be shrimp with mac and cheese and fried apples. When placing the order my daughter accidentally ordered a baked potato but she realized that so she deleted it. After arriving home and removing the containers from the bag, we found no fried apples and no drink that was supposed to be included with the kid's meal. The food was very cold and bland. The fish was oily and had very little flavor. The biscuits were hard to eat. The food was horrible. We have never eaten anything from Cracker Barrel that was not tasty and enjoyable. Maybe the original cooks were off duty today.

The service was awful we waited for more than hour and they didn't attend us while they attended other people that came after us .

The quality of the food has gone down, smaller portions. The food took a long time to come out. Maybe it's this location. Very disappointed

Had the chicken fried steak. It was pretty good, but next time I will stick with the pancakes. You just can't beat the pancakes! Service was great. The restaurant is super busy, so it's very loud. I like the orange juice with fresh pulp, but I'm not a fan of the ice chips. We were told the wait would be 40 minutes, but turned out to be only 12 minutes. The restaurant is clean and the store is packed with gun things to purchase.

Never disappoint for breakfast but now I have discovered their southern fried chicken omgggg so good

Did you you Cracker Barrel now serves beer & wine?!?! That means you can have a mimosa with brunch or a glass or wine with dinner. I've been to Cracker Barrel many times. I actually thought I had reviewed this location... Mama's French Toast Breakfast was delicious. The French toast were nice thick slices. My eggs were cooked to perfection, and my bacon was just the way I liked it. I seemed to of had a sweet spot for breakfast on a weekday around 8:15AM when they weren't too busy. And of course it's always great to explore the store after your meal and look for some bargains on sale merchandise and also check out some of the new, cute holiday items.

Excellent place to stop. Easy access from the freeway. Food, service and atmosphere were above and beyond. I've been in many Cracker Barrel restaurants over the years, including the original in Lebanon Tennessee. This location is among the best and I've never been n a store of any less. We had dinner and the food was outstanding. Our server was very courteous and watchful. I would highly recommend this store.

Had the Sunday Homestyle Chicken, Grandpa's Country Fried Breakfast and everything was hot and fresh today. Much better experience than the last time we were here. Our server Tyreke was excellent! Cracker Barrel should definitely show him some love monetarily because he was the best. We loved everything today.

Went on Easter Sunday. Put my name on the waitlist at 1:50 P.M. and got a text saying we were 34th in line and the wait was around 50 minutes. Got there at 2:25 P.M. and checked in. We were not seated until 3:45 P.M. I understand it was a holiday and they may have been short staffed. But the wait was way to long and no communication has to what was going on. As for the food, it was okay. My wife had chicken fried chicken and said the gravy tasted like a mix. Her fried okra was mushy and just didn't taste right. Others said their meal was okay. Service was slow but I'll chalk that up to being short staffed. Who knows? Maybe next time they'll get a higher rating.

Food is good. Service terrible. They can't handle the demand. Wait staff overwhelmed. Sad

I really do not think there is a better pancake then the famous crispy buttery edged beauties at Cracker Barrel. They have. A menu change that gives you a lot more flexibility in ordering exactly what you want. I always get 2 pancakes, a hamburger steak and hash browns... oh, and a vanilla latte. They have introduced a watermelon lemonade that is petty tasty as well as some interesting mimosa options. The service wise always great here, even with the crowds. The country store is always filled with goodies and the charm of the location is felt from every angle.