Diana V.
Google
I've lived in Plano for 3 years and was so happy to finally find an Eastern European food store. However, my greatest disappointment came yesterday while shopping for the New Years holiday. I was hopeful to show off to my American TX friends how wonderful the prepared foods are. My most favorite go-to staples are the salads - Olivier (Russian-style potato salad) and vinaigrette (Russian salad made from beats and other veggies). Prior to serving these items I tasted them when I brought them home. I had to buy 2 containersc pf each salad, and upon tasting them they turned out to be spoiled, sour, smelled horrible at opening, and there was no date labeled when the salads were prepared. These were like at least $15 per container, if not more, which is extremely overpriced to begin with, but the fact that it was spoiled was extremely disappointing, throwing out $60+ into the garbage. I had to quickly order Italian food to compensate for the lack of Russian food I promised my friends. We spent over $200 yesterday and the food that was not spoiled was packaged food labeled with dates. There were also hot samsa and ponchiki that we purchased. Those tasted decent, however, they were packed in a paper bag and then a plastic bag. The man at the counter had to open them to see what they were. How about labeling your products once they've been packed, instead of opening the bags of hot food and checking what's there. I did tell him what the items were and how many of each, but I guess he did not believe me. In any case, by the time I brought them home the clear plastic bag in which the paper bags were housed were so soggy, that the paper bags stuck to the food and the rest of the paper bag ripped. Thankfully I was able to get the pieces of paper bag off of the samsa and ponchiki but the whole experience was disappointing for the amount of money and time spent. The store's local food prep is complete amateur hour, overpriced, time-consuming amateur hour! I am originally from NY and used to shop in Russian food stores on Brighton Beach and Net Cost Market. These stores had a high turnover rate due to the food demand, but I have NEVER in my 40 years of adulthood purchased spoiled food from any of these stores, where the stores and the selection are much bigger. With a large Eastern European population in North TX, I am surprised that we have few stores that cater Eastern European food, and the one that makes prepared food SUCKS! Craft Food, with the prices you charge, DO BETTER!
