Crafthouse Arlington

This place was / is average at best. Service was prompt, however, lots of employees standing around and not engaged. There was a manager present who had a quite creepy presence as any employee did anything behind the bar. The turkey club was good, however, was a bit skimpy on the bacon. I noticed another customer interact with the bar staff about what drinks constituted happy hour. It seems that the drink menu may be confusing. I stuck with beer that was... as advertised. I will personally look to try another place in the future. The creepy manager and non-engaging staff turned me off a bit.

We came here for happy hour and got a craft house burger, some customized burgers, and ciders. The craft house burger came with peanut butter which made me weary so I asked for it on the side and I'm definitely glad I did- peanut butter just does not go with eggs. The ciders were a good deal and the customized burgers were good too

We enjoyed this place. We went for trivia. It was busy. Service was a little slow. Good beer selection. I would recommend this place.

I can’t say enough great things about Crafthouse! I live just a block away, and I am here often and never disappointed. The staff is amazing, especially Carlos (who makes the best drinks for sure) and Mohcine. Everyone goes out of their way to make sure you always feel welcomed and receive the best service. Every time I bring my 5 year old daughter here for lunch or dinner, they remember her name, welcome her warmly, and make sure to always have the robot food runner bring her food to her, which makes her day! And the food, great! I especially recommend their wings- both boneless and fried, as well as their salmon bowls, which are phenomenal. If you are in Ballston, or Arlington in general, and looking for great food, drinks, and atmosphere, then I highly recommend Crafthouse.

Here you will find the best burgers in town! All dishes are delicious and added to that you will get great service that makes the experience even better. You have fun for sure onFriday and Saturday with the Dj or karaoke on Wednesday. Raz, the manager, is the best and she will be always attentive to all what you need. Sam will be always ready to get your order perfectly being sure everything is how you like.

I saw the reviews for this restaurant and was quite excited to go try one of their burgers. It was about 820 on a Monday night. There was a pretty good crowd inside and outside and I stepped inside the restroom to catch the attention of one of the wait staff to be seated. After being completely ignored for about 10 minutes I finally stepped outside and looked around for a menu which I found myself and decided what I wanted to eat once I was able to be seated. I stepped back inside the restaurant after about another 10-15 minutes and was ignored again until I actually stepped up to a wait staff and asked where I needed to go. He told me that I could sit outside on the far left side so I proceeded to a table in that location. Wait staff in that section made a very concerted effort not to look me in the eye and kept walking by me. The table did say reserved as did all the tables that were empty in that area but I had been told to sit there, as well as another gentleman at the table across from me in the same situation. Eventually I stopped one of the wait staff and asked if I could possibly get a menu or place an order. She told me that the section was closed and she had no idea why anybody would have seated us there. She went back in to try to figure out what was going on and eventually the original waiter came out to bring me a menu. He was quite flustered and handed me a menu and said that the burgers that I wanted were only available until 9 and at the moment he handed me the menu it was just after 9. That was not a happy moment and he turned around in left. Eventually the waitresses said that the section was closed originally came out to save the day. She told me that she could override the system and get my burger ordered and even though her section was full she took my table and waited on me anyway. She will be getting a good tip and has done the best she could. My review reflects the fact that the management needs to work a quite a bit more on training customer service techniques and how to handle end of day challenge as they start to slow down.

my wife and i love this place! the cocktails are delicious, they have a good assortment of beers, and always really quick service. The pretzels and beer cheese are quite good as well, and everything is reasonably priced (for NOVA let’s be real) carlos is super helpful and fun, honestly, all the bartenders are incredibly kind as a general rule!! anyway come to crafthouse arlington it’s the best one (and we hope you win the contest xx)

Great ambiance, attentive staffs, karaoke Wednesday. I got the Crafthouse Burger with fried eggs and peanut butter, it’s something you should try!!!! The fries are great too!