Credo Beauty

Each time i stop by this store, I've found someone willing to help, and best of all, bilingual. The store sometimes has discounts or sometimes free samples. The employees are helpful, and I'm not sure of their names because they don't have a name tag, and I didn't get them. They have products for face, body, and hair. They also offer makeup session, consultation too. I'll keep coming back. Paid parking in front and around.

They have a great selection and the employees are very friendly, however, I would buy more there if I was left to browse. I was asked 5x in 25 minutes if needed help from each employee in the store. I do NOT blame them for this; I’m assuming this is a company sales directive, but it’s a small store and not a comfortable shopping experience.

I have literally spent thousands (and thousands!) of dollars at this location, and they gave me a hard time about trying to return an unopened $20 make up brush (bc it was past the 30 days) I never even took out of the bag. Dumb customer service. Guess I will have to shop a few doors down at Blue Mercury, and directly with the brands.

I didn’t get the name of the esthetician who helped me, but wow, she was phenomenal 💛 seriously, I felt so seen and cared about and left feeling so so beautiful. I am still completely blown away by what she taught me and how kind and loving she was. Cannot recommend credo enough if you’re in Chicago and looking for clean, ethical, beautiful make up or skincare

I don't go regularly but every time I have been to CREDO, the staff is so knowledgeable and helpful. The first time I visited the store, I walked in and said "here is a picture of my sister, she has eczema, she likes these two brands you don't carry, and I want to get her a gift." They were able to identify multiple products and my sister loves everything I got her. The second time I visited the store, I walked in and said "I'm looking for some Indie Lee products to help with this new hormonal acne I'm experiencing." The woman looked at my face, asked me some questions, then recommended a completely different brand I'd never heard of. It's been about 4 weeks of using that moisturizer and my face looks and feels amazing. It's definitely expensive but on par with Sephora and Blue Mercury.

I asked for a concealer shade match, and the found a good shade for me. The store is very well lit and much more suitable for shade matching than other make up stores I've been to. But when I told them it was for the dark circles under my eyes, they suggested I try a color corrector and the shade they selected perfectly concealed my dark circles, without any concealer on top! This is a problem I've been working on for years, and they pointed me in the perfect direction. Thank you all so much, especially Olivia who helped me out in the store!

Came in looking for some last-minute gifts for Valentine’s Day for my girlfriend and had an idea but not really sure what to get and was kinda just lost. Luckily Sarah was there and Suggested I get lip oil for her and wow definitely a good choice she loved it!!!

I love this store and love their service! The staff are knowledgeable and helpful. I sometime go in to buy products or just to drop off empties for recycling. I went in there last Saturday to pick up body scrub and used some of my points. Vanessa helped me with everything and I am happy with the things I bought and redeemed using my points. I think they have the best reward program out of the cosmetic stores. Would totally recommend!