Monika M
Google
⭐️⭐️ Disappointing Experience Despite High Hopes
I’ve been coming to Yardley often because my school is located here, and I enjoy supporting small local businesses—especially ones that sell crepes, since I truly love them and eat them often.
The first time I noticed this shop, it was closed because it was very early. Today, since I hadn’t had breakfast (and I commute about an hour and a half to school), I decided to finally give it a try. I checked the menu posted outside because the website only lists item names without explaining what’s included. After reviewing the menu, I went back to my car and placed an online order.
I ordered the Creamy Veggie Medley Crepe with an extra egg.
Total came to $17.04 including tax and tip.
About 10 minutes later, I went inside just to ask how much longer my order would take, since most places usually give order status updates. There was no one at the front counter—only a bell to ring—so I pressed it. Someone responded with “one moment,” which was fine.
However, when the employee came out, I said “Hi,” and there was no response at all. No greeting, no “how can I help you,” nothing. I hadn’t even said I was picking up an order yet—I just wanted to ask a question. He seemed irritated from the moment he saw me. He then handed me my food without asking my name, which left me confused as to how he even knew it was mine.
Before leaving, I asked about salt and pepper. He replied, “Everything is inside,” multiple times with an attitude . Since the bag was sealed, I assumed salt and pepper packets were inside. They were not.
I left saying to myself “this is too early to have this kind of attitude towards customers”
As a business owner myself, this experience was really disappointing. I genuinely felt like I was bothering him by giving him my business. I understand mornings can be tough, and everyone has their own struggles—but customer service is part of the job. One interaction can make or break someone’s day.
Unfortunately, the crepe had no seasoning at all, and without salt or pepper, it was unenjoyable. I ended up throwing it away and stopping across the street at Wawa instead, where I was immediately greeted with a friendly “Hi!, Good morning.” Egg muffin for about $3-$4.
And after reading through the feedback, it’s clear that many of the zero-star or low-star reviews are from customers who actually visited the store. The common response from the owner claiming there are “no orders under your name” feels like an easy way to brush off real feedback from people who took the time to share their experience. Instead of dismissing criticism, it should be used as an opportunity to improve and provide better service—so people can genuinely speak highly about your business. Unfortunately, I’m not surprised that my review echoes the same concerns others have already shared.
I really wanted to support this local spot, but based on this experience, I won’t be returning.
