Lisa P.
Yelp
I am generally a fan of Crisp and Green and was excited to hear one was opening in Apple Valley, but unfortunately I have had several poor experiences with online ordering at this location.
On several different occasions, I've had issues with my online ordering. On one occasion, my salad was completely missing the chicken. Luckily I noticed before I left, so I was able to let them know and they corrected the error.
On my most recent order, I substituted chicken for the shrimp in the Thai & Stop Me salad. Although the sticker on the top of the salad said chicken, it contained shrimp. Additionally, on the same order, I received another salad that had a completely rotten avocado. I also had asked for ranch dressing and received olive oil with this salad. I had already made it home when I noticed these errors, so I reached out to the team and they did give me a $15 credit on my account.
Finally, I've noticed that my order never exactly matches what I have ordered. For example, if I ask for bread or corn chips, they are never on the salad.
Overall, I'm very disappointed by the quality control at this C&G location. I hope they can improve, because I really want to be a frequent customer as this is the closest and most convenient location for me.