Cen W.
Yelp
This review is for delivery only.
I walked into placed the order 2 days prior the event, the girl at the register told me I have to go back the next day because it'll mess up her register. I was surprised because no businesses would ever turn a paying customer away. But another girl was "able to" work the register.
I ordered 14 pies all together, with toppings and all. Spoke to the owner Neal, really nice guy, gave me 10% discount and 4 bottles of soda once he heard they are actually for my students at a nearby school, and we order from them often.
Pizzas were asked to be delivered by 11:30am, we have a very small window where we can bring the pizzas through the crowded hallway. I told them to call me once the delivery guy gets to our school, we'll have a cart there to bring the boxes up.
On the day of the delivery, 11:30 came about, no one called, I waited, and waited, and waited, finally at 11:45, the delivery guy showed up, said my phone didn't work. We looked at the number, he had my last two digits reversed.
By this time, the hallways were filled with students, I'm talking about FILLED with students!!! We can barely squeeze through the hall to get to the elevator! Every student that came across our cart asked if they can have a slice, it's just unnecessary trouble for us who are trying to do the right thing for our students.
You would think 15 minutes wouldn't make such a difference, but when you stress the importance of being delivered on time, obviously there's a reason for that - to avoid what I just described!
AND no plates, no napkins on top of everything. I had enough! I called them, asking them if they are serious by not giving us any plates nor napkins, the second girl picked up the phone who I mentioned earlier (the one was able to work the register), said it's not their fault because the driver had left in a hurry, and he had forgotten to bring them. He'll bring them. SERIOUSLY?! it's not your fault? At this point I don't really care whose fault it is, I have 30 students sitting in the classroom starring at 14 boxes of pizzas and bottles of sofa but can't have any because we don't have plates or cups or napkins.
We only had 45 minutes for this pizza party, 15 minutes were taken away from us because the delivery was late. Then 10 more minutes were taken away because they didn't bring plates.
Luckily, there are more than one of us teachers, one stayed with the students, one went back downstairs to wait for the delivery guy to bring us the plates, while one is searching for plates in different offices. the guy never came by the way.
Finally, we found plates in different offices, so our students can finally eat - half the time is gone due to their lack of planning for delivery, and it left us with bitter taste.
We are extremely disappointed with the occurrence of this unfortunate event, we have ordered numerous times from crispy' before, satisfaction was always delivered.