Crome London

I visited Crome London after seeing all the hype on their social media, but unfortunately it didn’t live up to expectations. To start with the positives, the staff were friendly and welcoming, I got myself an Iced coconut vanilla matcha, that tasted amazing. However, the overall experience felt disappointing for a café that is well known and located in the heart of London. The space is quite narrow and cramped, prices are on the higher side, which might be acceptable if the experience matched the cost, but it didn’t. I arrived at 9:50 pm, with over an hour left before closing, and was told that most items were sold out and that I should visit earlier in the day. That felt unreasonable given the remaining opening time. The most frustrating part was the drinks service. When I ordered an iced matcha and an iced latte, the staff asked to serve them in paper cups because they were running out of lids. After insisting, I was given recyclable plastic cups, but they didn’t even have the café’s logo, which was disappointing for a brand that emphasizes its image. Overall, while the staff were kind and the matcha was enjoyable, the high prices, limited availability, cramped space, and inconsistent presentation made the visit feel not worth the hype.

Big shout out to both the master of a chef Nowfal and the great hospitality of David. The food stupendous and the service really good. Very welcoming place to be and honestly. The French toast and the Spanish latte were absolutely great. I have had many great French toasts in my 22 years on earth I can whole heartedly say this has now cemented its place as number 1. With excellent customer service and fantastic food this is an absolute pleasure of a place to be.

French toast with biscoff and banana was really good, highly recommend. Good quality soft serve to go with it. Coffee was ok, average. Pleasant service, they have blankets and heaters outside so it’s not too bad even in the cold. Would revisit if in the area but wouldn’t travel for it.

I went for the £14 unlimited French toast deal (every first Thursday of the month). As a French toast lover, I had to try it and here’s my honest review. One thing to note upfront: there’s a hidden rule where you can’t place any new orders in the last 20 minutes of your one-hour slot. This wasn’t very clear from the start, and it makes a big difference if food comes out slowly. Food: The French toast itself is amazing. Delicious, sweet, and satisfying. My boyfriend and I tried four flavours: Lotus, Dubai Pistachio, Berry, and Salted Caramel. The pistachio with kunafa was my favourite, Lotus was great too. Salted Caramel wasn’t really for us, and Berry was quite sour but actually a nice balance to all the sweetness. System & Service: This is where it needs improvement. There weren’t enough staff to keep up, so orders took a long time. Our first plate came quite late, and although we finished it in under 5 minutes, it took a while for plates to be cleared and for us to place another order. The second plate took another 10–20 minutes to arrive. By the time we wanted a third round, we were told there were only 10 minutes left, so we couldn’t order anymore. In the end, most of our “unlimited” hour was spent waiting rather than eating. Another thing I noticed was the last order timing. Before I queued, I asked a waiter and was told the last call for everyone was 8:30pm, no matter what time you were seated. But I also saw people being seated around 8:30pm, and I wasn’t sure if they were still allowed to order after. Just something for future customers to be aware of. It’s best to double-check with the staff on the day. Also, while the deal is advertised as including a drink, none of the tables (including ours) received one. On top of that, the £14 doesn’t include service charge. Other notes: I waited over 30 minutes for a table, which is expected since it’s only once a month and the café is small. But I also noticed quite a few arguments between staff and customers due to miscommunication while I was there, which shows the system still needs some fine-tuning. Overall: The food is fantastic and the concept is fun, but the “unlimited” system and organisation definitely need adjusting. If the rules were clearer and service smoother, this could easily be a great experience. Edit: They asked me to email but they didn't even reply. It's just automated reply, I don't think they even bother to do anything 🙂

Went here to try the French toast as it was recommended online. Now it was good, but it didn’t live up to the hype. It was semi cold and took a very long time to come. Still enjoyed but was expensive for what it was.

We stopped for the unlimited French toast and the French toast was definitely worth it. It was fluffy, rich, and perfectly balanced with just the right amount of sweetness. The toppings were sweet and thoughtful, and the presentation was Instagram-worthy. The portion size was decent without being overwhelming, which I appreciated. We decided to try the Lotus Biscoff, the Bueno chocolate, the Maple syrup, and the salted caramel. In my opinion the Bueno chocolate French toast, was the best one, the flavours were amazing, not too sweet or sickening just the right balance. The Lotus Biscoff French toast was also good, I don’t have anything negative to say about it. The Maple syrup French toast was alright however they doused the French toast in the Maple syrup so much that the French toast was soggy. It tasted good but they could have gone easy on the Maple syrup. The salted caramel was horrible, it was extremely salty and burnt the back of your throat. I don’t recommend it. The atmosphere was cozy and welcoming, and the service was friendly. The restaurant was really aesthetically pleasing, I loved the details and colour scheme. Though it did take a little longer than expected for our food to come out. Unfortunately I forgot to take a picture of the restaurant but at least I got photos of the French toast. They start your 60 minutes from when they place your order on the system so you don’t really get the full 60 minutes because they take long to bring the food out and come to come back and take your next order. Overall, it’s an enjoyable brunch spot, if you’re a French toast lover, this place is worth a visit. Every months first Thursday they have bottomless French toast for 60 minutes.

The cheesecake was terrible. I’m sure the cheesecake was off - it was so dry, the texture was really bad(it looks even worse than a butter cake) and tasted bad. Probably the reason why they offer some chocolate sauce, so that you won’t realise that the cheesecake itself is off. Not recommended at all!

Day out in London , trying out “Tiktok places” for desserts, me and my friend chose Crome after looking at some amazing reviews and photos. She absolutely loved it but I not so much. I had these crepes filled up with Kadayif and it really didn’t impress me. I struggled to finish it as it just tasted like wooden bits (to me). I definitely didn’t really know what I was in for, such a shame as the place is lovely. The ice-cream was really nice and the service quick. Might come again and try something different next time.