Crossroads Hotel

Stephanie made our stay!! We were coming off an unfavorable experience at Hotel Kansas City and decided to stay at the Crossroads hotel the next night. Stephanie was so personable and kind! She helped us make the most out of the wonderful accommodations the Crossroads hotel has to offer. We had a wonderful stay. The room was spacious and beautiful. Breakfast was great! Loved the location. Would stay here again and again!!

This is a can’t-miss spot for a wedding, staycation, or KC visit in the heart of downtown. Amenities are excellent, rooms are comfortable and well styled. Staff is friendly and accommodating. The downstairs bar is fantastic for any time of day, as is the rooftop bar for cocktails with any size group. This hotel has our highest recommendation.

A really neat place to stay in Kansas City. The rooftop bar was very busy on Friday and Saturday night. Great view from the rooftop. The room was well appointed and comfortable. The staff is accommodating and nice. The only bummer is parking. You almost have to valet, or you'll be doing some walking to find your vehicle.

I can’t say enough great things about my stay at The Crossroads Hotel! From the moment I arrived, Bailey and Margot at the front desk went above and beyond to make sure everything was perfect. They are rock stars!! Their kindness, professionalism, and problem-solving skills were truly impressive. Whether it was helping with a room request or offering fantastic suggestions for things to do in Kansas City, they made my visit seamless and enjoyable. Their local recommendations were spot-on and made my trip even more memorable. Sky, our waiter at the hotel bar, was equally outstanding. Not only was the service impeccable, but Sky also recommended the burnt ends pizza—an absolute must-try! It was delicious, and I truly appreciated the attention to detail and warm hospitality. Beyond the amazing staff, the hotel itself is a gem. The atmosphere is stylish and inviting, and the gym was well-equipped and a great place to get a workout in. If you’re visiting Kansas City, The Crossroads Hotel is the place to stay, thanks in no small part to the incredible team that makes it feel like home. Can’t wait to return!

I don’t think there’s enough time to write the wonderful review that this hotel and its staff deserve. Every single staff member was exceptionally friendly and helpful. From restaurant reservations and recommendations, to directions, to even offering to take pictures of us - the staff truly went above and beyond. We offered tips to many of the staff and all declined them stating that they were happy to help. We ate at the Italian restaurant, had a pizza in the lounge, and a drink at the bar. Everything was exceptional. The front desk workers were quick to greet us with a smile and answer any questions we had when looking for recommendations. The hostess told us a bit of the history behind the building - very cool! The rooftop staff were very friendly. The room was very clean and the bed was very comfortable. I travel often and this has been one of my best experiences at a hotel ever. Even the valet was nice even though we were only using uber, the valet staff made us feel welcome and reminded us to follow the safety precautions for ride shares. This was my first time visiting KC, but I want to return with my family just so they can experience this hotel as I feel this should be the standard for all hotels. Kudos to management on hiring and training such accommodating employees.

I ended up here in the middle of a cross country road trip with my dog. I had been hit by a deer that evening and was happy to find myself here. The staff were so kind and helpful and the space was beautiful. The bar and restaurant area downstairs were very vibey and relaxed. This is a very nice place to land. My dog loved it too! Get the Woof Package.

Some of the best service I have ever experienced!! Gorgeous hotel, fabulous staff, great food, cool rooms, total KC vibe. They went above and beyond at every step and made us feel valued. They even arranged cookies and acute note to have waiting in our room for my kid’s birthday! So nice! Fantastic stay!! 10/10!!

Nice place. Rooms are pretty unique with a loft like feel. Staff was nice. Lots of amenities. There’s literally nowhere to park if you get there later in the evening which forces you to use their valet ($40) which is the small parking lot in front of Lulus. The bar inside is nice. Percheron seems like a cool place, was cold when we went.

The Crossroads Hotel is beautiful and unique! It is very hip and has a few amenity spaces like an art gallery and three restaurants/bars. The view from the roof bar at night is awesome! The staff have been incredible! Kelly greeted us and was especially accommodating and thoughtful to my wife and I during our stay which happened to be our first night away from our daughter. No better place to stay in KC!

This is a beautiful renovation of the Pabst blue ribbon plant... complete with hallway carpets that are blue ribbons... there is an enormous space for reception or events in the front... while I was there, a running club event was taking place. They have a big open bar area and a separate pizza oven for quick bites. The neighborhood is artsy and eclectic... first fridays are open gallery nights for artists. Definitely worth your time to visit. Kansas City is beautiful in the spring with all the flowering trees... nice added touch

Visited Percheron the rooftop bar at Crossroads Hotel. Amazing views of downtown. We went on a really hot day at sunset so it wasn't terrible, but we were baking under that pergola. I tried the Perch Punch. Servings for 5 or 10 people. The Jolly Privateer was delicious and refreshing. Golden Cafe was another solid option. The fries were incredible and the Sumac Chicken flatbread was a show stopper. I made everyone try it because it was THAT good. Reservations can be made online.

Great hotel room and bar downstairs! Got a free welcome drink (PBR) with our three night stay and the hotel with 24/7 desk staff felt very safe and secure. Gym was small but clean and the bar area was awesome-- I recommend the margarita!

Loved this place. It is so cool in a former beer bottling factory with a chic modern industrial vibe. Loved the decor. Front desk was extremely helpful with restaurant ideas. Our room was gorgeous and spacious. We had breakfast in their lounge by the bar. It was a great healthy and tasty menu with excellent service. It was very walkable to many places we checked out in the arts district. If ever back in KC, will certainly stay here again.

We enjoyed a weekend here for a wedding. This is a former Pabst Blue Ribbon warehouse and you are greeted with a cold beer when you check in. The interiors retain a lot of the industrial feel with lots of brick and steel. Our meals were all catered and the food was great. The bartenders make great cocktails and the rooftop bar has a great view.

The front desk is so friendly! The woman who checked us in was super pleasant and remembered us the next morning - she asked us how our dinner plans were and visited with us about where we went for breakfast. The rooms were cute and valet service was fast and friendly. Would definitely stay here again!

When planning our daughter's wedding, we chose to have the rehearsal dinner in the private room of Lazia and also booked a block of rooms for family and friends for the weekend. What a great choice! From start to finish, the staff was amazing to work with and we were confident that all would be executed as planned. The hotel is gorgeous. True Kansas City with strong roots in KC history, the Pabst brewing depot, prohibition, and Tom Pendergast era. You can see and feel the history throughout. Our guests were greeted with a Pabst Blue Ribbon beer upon check-in and the rooms were comfortable and unique. Located in the Crossroads, the area is close to everything. Lazia and the private dining room were incredible. The bar and waitstaff were friendly and happy, the room was beautifully decorated, and the food was amazing. Our dinner wrapped up around 9:00, at which time we transitioned to a cash bar and were able to keep the room until about 10:30 for out of town guests to stop in and say hello before the big day. We truly felt confident and thrilled with our choice in the Crossroads Hotel for such a monumental event. Highly recommend them!

Our decision to escape to the Crossroads Hotel for a city night was wonderful. The convenience of front parking was a win, saving us from the valet hustle or garage search. The allure of the downstairs bar, a familiar haunt for us, drew us to explore a stay. The vibes were incredible, lighting on point, and the bustling atmosphere made it a hotspot for a casual night out. From the pool table to the comfy couches, it exuded the perfect ambiance. We went downstairs for a late bite to eat and were told the kitchen had closed. This was 30 mins earlier than stated on the website so that was a bummer. Also, we were told by front desk upon arrival that there was going to be a DJ or live music and there wasn't. Opting for the King Studio, we aimed for the best view, a choice we clarified with a call beforehand. Unfortunately, our room on the second floor overlooked an alley, not quite the cityscape we envisioned. A slight letdown, especially considering our request for a higher floor. Despite this hiccup, the overall experience was low-key and delightful. The brick interiors added character to the rooms and the hotel, and despite the room placement hiccup, we'd gladly return for the relaxed atmosphere and the charm of the Crossroads Hotel. A gem in the heart of the city that just needs a touch more attention to room requests.

Finally tried staying here for my bday wknd. It didn't disappoint. The attention to detail and cleanliness were noticeable and appreciated. The OCD in me really appreciated that even the tiny screws in the light switch face plates were all pointed the same way. I thought I was the only one who did this! I now know I am not alone. There is someone else out there with a tiny screw driver righting the wrongs of this world. Not all heroes wear capes. I would recommend not staying on the 2nd floor directly above the bar, especially while DJ Napoleon Dynamite is playing. (You would have to see him to understand). The rest of the noises were acceptable for any hotel. The couple next door must've gotten hungry late at night and decided to whip up some Kraft mac n cheese while playing hide and seek because she screamed at random times and A Lot! On the other side, someone else must've said a bad word or otherwise got in trouble because one of them got a well-deserved spanking. It must not have hurt like the ones I got as a kid because I'm pretty sure I heard the words "harder" at some point. Weird.

I love this hotel! We always stay here when we go through KC. I am a hospitality designer so fabulous interiors make all the difference to me! I also love that this location has lots of art galleries nearby as well as architects! The neighborhood is full of great restaurants but the hotel itself has a great pizza restaurant with craft cocktails! There is also a rooftop bar with amazing views of Kansas City including the KC Chiefs Stadium. The rooms are quiet and beds are comfy. Also the shower is GREAT!

Super cute spot to check out. It's right downtown and walking distance to a ton. The service and bar were great.

Near perfect. Housed in an old Pabst Blue Ribbon bottling factory. It maintains and honors its history, while urban chic is so overdone throughout the country, it belongs here, in places like this. The entire space is warm, dark and cozy, from the hallways to the rooms and even the factory like elevators. The rooms are as charming as the rest of the hotel. Bathrooms are large with walk-in showers featuring a shower valve on the opposite side of the shower head so you don't get wet when turning on the shower. The bathroom door is an industrial style barn door that slides instead of the traditional door. Room 438 was well equipped with king size bed, pillow menu, white comforter, decorative pillows, rocking mini bar that is see through from the top of the entertainment center, and unique leather do not disturb signs. The hotel has two bars you actually want to drink at! The popular rooftop bar, which actually closed due to extreme heat on our first day(who knew? A company that actually cares about its team members!). And a fantastic lobby bar with talented bar tenders, good drinks, pool table, shuffleboard and plenty of good people watching. There's also a small local art exhibit in the lobby. The staff was ridiculously friendly going out of there way to great us each time we arrived and wish us a good time on every exit. Free street parking was easy to come by for us mid summer. The location is fairly central, flush with many restaurants and only 15 minute walk to Union Station area.

This place is FANTASTIC.... Except for one very important change that needs to happen asap, Kelly, a manager at the front desk, needs to be replaced. She called me on my cell phone at 2:30pm, one hour after I had already checked out and left the hotel. I checked in late the night before and checked out with a previously approved late checkout at 1:30pm. I ate brunch downstairs in the am and got up to my room at 12:15pm and my card didn't work. So I went back down updated it and went up and packed and left at 1:30pm. I stopped at the front desk and left my card and checked out. Everyone was nice up until then. When she called at 2:30pm she immediately had a snippy accusatory tone, one I'm familiar with from racist white women growing up in the south. She said "Hi Ms Brennan. I'm calling from Crossroads Hotel. Uhmmm, How are you?" This was not said in a truthfully concerned tone. This was said in a Im sure and have already made up my mind that you're shady and still in your room without extending it. It was said in a pissed off snippy tone. I said "ok" Then she said "well, how are you? Checkout was at 12 and it's way past that time now and we are wondering if you wanted to extend your room." I paused and said "I suggest you check with your front desk people. I already checked out an hour ago with a young woman" she said ok and proceeded to hang up in my face without an apology or a have a good day etc. Highly unprofessional. This is a very nice hotel and owned by a good man yet he has hired a woman as a manager that clearly has no experience being a good manager and who needs major sensitivity training and management and leadership and basic customer service training and should be demoted asap. There was a very nice woman on the night shift who displayed excellent manager level skills, maybe they should consider her. Important to mention this as I am appalled given the fact that I gave this place a 5 at first and now have to edit my review because of her inexcusable incompetence and beyond offensive behavior. I hope management resolves this asap. Now back to the proper review =================== Every single inch of this place has insane detail and was clearly very thoughtfully put together. I'm beyond impressed. I've traveled by car and a few flights thru 49 states and 1 territory in about 110 days and 25K miles and this hotel wins the trophy for the best hotel in the entire US imho. And I've stayed in some pretty amazing hotels. This place is HUGE and they keep it spotless! 1. The rooms I got the King Studio Suite and it was phenomenal. The bed was crazy comfy, various types of pillows to choose your fav. The sheets and covers were high quality. There's a mirror for your outfits, various seating areas and tables to work on as needed, great lighting both dim and bright, a huge TV, snacks and liquor and a candle (for purchase), a huge bathroom with a glass door for the commode and large shower with glass and a door for bathroom privacy and two sinks! Window in the bathroom for a little light. Oh and robes and super comfy slippers! The bath products are all top notch. 2. Parking is valet and $30 a night or you can get a room with parking included and save a little. 3. Food and drinks The main bar and restaurant is at the lobby area. Food is delicious. Got the avocado toast for breakfast and subbed toast for potatoes bc I can't have flour. Also got the overnight oats with chia and Greek yogurt with honey blueberry and strawberries which was all delish and the green tea. The bar is too notch! All you need and more. Rooftop bar was still closed as of 3/25/22 4. Service This place is top notch! Really kind people from valet to front desk to bar and restaurant. I can't say enough! I'll definitely be here for a week whenever I need a break and just want to stay at a hotel and do nothing bc but relax! Great job to the staff and the owner and designers. Freagin fantastic!

STUNNING and so cozy + transportation tip A girlfriend and I stayed here shortly after their opening in 2021. Speaking as though the experience is still as superior as it was then, the Crossroads was one of the most charming hotel atmospheres to date. The interior designers on this project did phenomenal work in the lobby, surrounding areas, rooms, and even ornate details in the elevator shafts. An elegant, yet industrial, tasteful combination of so many styles. Perhaps it was because it was brand new, but all of the common areas and restaurants were completely quiet and empty. (Which i looooooved after the stress of airport travels) We were treated like the only guests in the hotel.... which we quite possibly were. TRAVEL TIP -- If you are departing from KS, be sure to arrange transportation to airport in advance. Securing an Uber, lyft, or taxi service immediately can be very difficult in this area.

This hotel is fabulous! I've stayed in many hotels over the years and Crossroads Hotel has made it to my top 5 list. The whole vibe - from the lobby to the room decor and amenities - was a fantastic combination of high-class, modern and hip. I especially loved all the details of the room. I look forward to staying at this hotel again in the future. The hotel food and drinks were also fabulous. I ordered the soppressata pizza from in-room dining which had a chili honey glaze - it was delicious! I wasn't very hungry but still ate the entire thing because it was so tasty. Also enjoyed the mixed drinks at the hotel bar and their house made chips were delectable!

CANNOT SAY ENOUGH GOOD THINGS ABOUT CROSSROADS HOTEL! They have a cute lil bar with the BEST bartenders and excellent food! If you like espresso martinis, they've got some of the best in the city! In the summer time, check out the rooftop bar too!!!

We had a great stay! The building has a rich history and the modern hotel is an awesome use of the space. I've attended events in the beautiful conference area and had delicious happy hour at XR. The guest rooms were on par with those experiences. We loved the comfy accommodations and the chic bathroom. Our kids got to enjoy the bunk bed loft and hammock chair! Stephanie at the front desk was particularly great! She helped us adapt our plans before we arrived and greeted us in person when we checked in.

A roller skating event? Rooftop concert? Begins with a door man. The door opens to a bold and industrial taste with infrastructure allowing space between the multiple functional operations. You find yourself matching the brains natural selection of spatial processing with an in-house curated gallery. On the left you find a recreation "play room" not suggesting any specific rules to engagement and welcoming to all ages. As you glide through the room you will find an entertaining visual display of RX wood-fire pizzas being made to order. Behind the curtains Italian soul food magic is made inside of Lazia's. The smells alone will make you have wished you tipped your bartender more. If you continue to travel by foot and stargaze at the vaulted ceilings you find yourself sneaking behind the reception to find the elevators. Get on the magic carpet ride elevator to the "R" floor and you appear with a warm greeting to have made it to the Percheron Rooftop Bar. Here networking and communicating with others is welcome. Choose a seat and enjoy business casual American dining. Your eyes will thank you as you cast them off into the sea of downtown buildings. I only visited and I ordered the cookies at the bar by the door. 3 tall cookies made in-house and made with the best ingredients. Gluten-Free on A Shoe String and Life After Wheat would accept these $5 box of cookies as treats. They are kind and gentle to the morning after feeling of indulgence. Thank you for supporting the community!

This is a five-star hotel I love how unique it is it's extremely clean and has a modern field but with rustic and local flair interior designing. The wall art as well as the fridge is filled with all local artists and carries respectively I love the second-floor fitness center and the rooftop view as well as the two restaurants on the ground level. My only complaint is that when I called down for room service they seem quite confused and they don't take orders the night before which is kind of weird. Also they only do turndown service if you ask for it so don't forget to do that.

I really wanted to rate this hotel with 5 stars. The rooms, decor and convention facilities were amazing and beautiful. The reason I am giving this a one star review? Jennifer the bar manager. She is rude and completely changed my view on my stay. So if you like comfy beds and passive aggressive employees on power trips... this place is for you! The rest of the staff was lovely, but I question any establishment that would let this woman have any interaction with guests.

Had a spectacular stay at Crossroads KC. We wanted a mini get away for a long weekend, but wanted to be able to take our dog. The hotel offers pets to stay, and even provides a dog bed, food/water bowls/goodie bag. You'll get a treat bag that contains a ticket for local dog bar barK also! Note: There is a $40 pet fee for additional dogs (more than 1). Parking here is steet parking, or $10/day for a flat lot while COVID-19 is in place without their valet service. Check is 3pm check out at 12. They have a wonderful lobby bar and restaurant, as well as rooftop area during warm seasons. Dogs are not allowed in these spaces but they can arrange sitters or dog walkers for you at an additional cost. Rooms are well stocked; and they also provide a mini fridge which is not advertised on the website as an amenity in on the website- crucial for these covid times when you might be bringing food or having takeout leftovers. Would totally recommend- tons to eat and do in the Crossroads district in terms of fun, food, and drink in a walkable radius of the hotel.

Love the downstairs bar. It's a great go-to for our Friday and Saturday nights. The upstairs bar is great drinks and a nice view but the wait for drink line and lack of service can be absolutely horrendous

My husband and I stayed here for a night while we passed through on a road trip but I already know we will be coming back! This hotel is not only beautiful and so unique but the staff is wonderful, the decor is perfect, and everything is so nicely done! We booked a "Crossroads King" which is spacious for both of us and there is a wonderful rooftop bar. We will certainly be returning for another stay!

I had arrived fairly early in the morning and only expected to store my luggage before heading out to the office for an afternoon of meetings. Instead, not only was the friendly receptionist able to check me in early but also able to accommodate a request for a room facing outside; I was warned that depending on the day, a room facing the inside might be noisy. The hotel is located in the Crossroads Arts District, in a former bottling and distribution center for Pabst Brewery. It is a smaller, more intimate hotel, beautifully designed to take into account the existing structure and surrounding neighborhood. The lobby is four stories high, clad in both wood and brick, with industrial lighting layered throughout the space. At the front, there is a large bar and lounge area with comfortable and casual seating. It is a place to have a drink, strike up a conversation, or play a game of backgammon. Alas, none of us knew how to play. There is also a roof-top bar that was perfect for warm and lazy summer evenings. For my Detroit peeps, this hotel is owned by the same people who own the Foundation Hotel, Aparium Hotel Group, home of the lovely Apparatus Room restaurant. The room itself is spacious: large bed with tall posts, mid-sized sofa and cocktail table, and a chair/table by the corner for work. It also has high ceilings, contributing to an overall sense of space. The bathroom featured sculpted hardware and lighting, an eye-catching shower stall, a sliding bathroom door, and concrete floors. It was clean and pristine, unsurprising since it had just recently opened. For once, I was tempted to raid the mini bar (but did not because... willpower), there were local treats including Christopher Elbow chocolates and barbecue almonds. Incidentally, the shampoo/conditioner here had a lovely herbal scent. Service was exceptional. Everyone was friendly and helpful, courteous and welcoming.

Probably one of the coolest hotels in a long time. Built into an old warehouse that at the time of the prohibition served as a hideout for alcohol, the architects and designers successfully created this wonderful blend of very stylish modernism and the remote past. In a covid-free time (maybe called the future), there would be just ample opportunity to serve as a meeting place to stay, to eat, to drink. There is a nice place at the entry level, but also a roof top bar which provides a nice overview of the city. The room was again very stylish old/modern with all new installations and most importantly a very comfortable bed.

I had an incredible 24hr stay here. I came in for work and was immediately welcomes by valet, who gave an in depth explanation of how it worked, and then was greeted by the front desk. They were so kind and informative, they're on-site 24hrs a day which is cool. I stayed on the third floor with an atrium view and it was GORGEOUS omg. I was not expecting the room to be THAT night or THAT big. It was quite large, the photos really are misleading. They is even a mini bar and snack station (though it was out of budget for me, it is always the sign of a good hotel.) I ate at the bar twice and was pleasantly impressed. Later on we had drinks on the roof and shut it down. I used the gym the next day and that was a little lacking, I would suggest adding a water station instead of fountains. Other than that, the staff was excellent. Highly recommend this hotel and would come back on my own dime.

I was invited to a Ladies Happy Hour in the atrium of the hotel and was very impressed by the service, atmosphere and the size. Marcos, our banquet bartender was exceptional! He was willing and ready to serve when we asked. There were a total of 12 women from different companies, just networking and making new friendships. I am only giving it 4 stars because I wasn't able to rate the rooms. However, if you check out the rooms on Yelp or go to their website you will be impressed. Every room looks so clean, comfy, and very roomy.

For the price and marketing as a "boutique" hotel I was definitely disappointed by the amenities offered at Crossroads. The fridge in our room had mold growing inside it. There were minimal amenities in the room itself: no coffeemaker/ice bucket/ice machine. We had to call to have ice delivered to our room. There was also no room service, and in the morning there was only complimentary coffee (which they didn't tell us about at check-in). Finally, there was no covered parking or a covered loading zone so we got totally soaked when we loaded up our car on the way out as it was raining. The fitness center and aesthetics of the room were great. Bed was comfortable too-- we zonked out as soon as our heads hit the pillow. The shower was unbeatable with excellent water pressure. The staff were all extremely friendly as well. There are plenty of dining options within walking distance, and their rooftop bar is beautiful for a nightcap!

This hotel has such a great location, and the staff are wonderful. The front desk folks helped us with dinner reservations with smiles, and the bar is a lovely place to reconnoiter. I love how they use locally-sourced products and allow you to determine when housekeeping should come into your room to refresh and replenish towels and whatnot. And the rooftop bar is fabulous, with great service and lovely views of the area. We will definitely be back, and we will tell all our friends about this great hotel.

The place is the old Pabst brewing company and it is beautiful! It had a very cool vibe and all the staff (from housekeeping to the bar) were all very accommodating! The rooftop bar is awesome but it fills up fast and gets very busy on the weekends... but the views are amazing. The downstairs bar/ restaurant is more laid back. All in all it was a very romantic type hotel and will definitely stay there again!

We were in town for a wedding and my wife had stayed at the hotel for a small college reunion in the Pendergast suite several months ago and really enjoyed it. The hotel is beautiful. The rooms are super modern combined with a New York City/warehouse loft feel as the design incorporates the old brick and mortar with modern design. One of the valets shared that the hotel used to be an old Pabst Blue Ribbon brewery and then later used to bootleg illegal booze during prohibition. The city view from the rooftop bar reminds you of modern KC but also of what KC used to be and was a pretty good place to catch some of the fireworks on the 4th of July. We ate at Lazia and it was amazing. They did an excellent job of capturing old style Italian cuisine and the service was top shelf. Now understand when it comes to cleanliness and service I have a extremely high bar. We live in Las Vegas and I have worked for one of the largest hotel companies for over two decades so to say I can be persnickety would be a understatement. When I called to book the reservation I was connected to the front desk and helped by a gentleman by the name Abejah. So many properties outsource reservations and front desk, which leads to untrained and sometimes clueless employees, which then can lead to major problems when those guests actually arrive but not here. He was on property and a wealth of information. He helped us to figure which suite was best for our needs, the amenities of the hotel, where we were in comparison to the wedding, and the surrounding bars and restaurants. We had not been planning on traveling with our children so we requested a cot which was in our room before we got up to drop off our bags. This man was above par. But here's the thing, every single employee was like this. By the second day the waitresses at the bar were addressing us by name as were the barman. One thing service wise that got me was every employee always made eye contact and would respond with a greeting. I could go on and on but its those little things that really add up. Valet was also super friendly, although we never used their services they never missed opening a door or making polite small talk. I couldn't recommend this place enough. I wish I could give the Crossroads more than more than 5 stars! It is now and forever will be my go to place when I'm in Kansas City.

Two part experience! My family and I mean WHOLE FAMILY! Military family on the move again. My husband and I, three kids, cat n' dog.... We stayed in this absolutely beautiful hotel for the night. Simply passing through. The hotel was really upscale which I loved but it wasn't the right time for us to be there because we were so tired and just looked out of place really. The service was great. The smells from the kitchen were very enticing! Absolutely recommend the hummus and pizza. I won't forget the hummus and I'm not exaggerating. We slept comfortably the inside of the hotel was really beautiful one to me. CHECKING OUT! Again great customer service. Chileeeeee' when we got to the car and Uhaul these folks stole our catalytic converter! Like HOW?! I have a small crossover! Not even sure how they did that. I believe this person also took a soda break left behind a coke can smh. But the hotel was absolutely a blessing in such a stressful situation. They gave us our old room again, refunded the hotel which they really didn't have to do. I felt so blessed because of the kindness they showed my family. We stayed longer than expected but everything was handled smoothly despite the inconvenience. I highly recommend this place regardless of what happened, I would just say don't park in the back. Big shout out to Mikel Ruder!

Lazia is a sophisticated new Italian restaurant located in the equally new Crossroads Hotel. Having been open only a week, there have been few reviews by diners. However, several diners voiced concerns about small portions and slow service. We didn't have that experience with our meal. We dined on December 7, which was also First Friday in the Crossroads area. The valet parking was simply overwhelmed. Hopefully that will be corrected for future events. As you approach the restaurant's receptionist, you'll notice the amazing bread oven to the left. One thing you'll see throughout the restaurant are lots of candles and lots of melted candle wax. It almost seemed Halloweenish. The tables for two are very small, with hardly enough room for two plates and two serving dishes. The chairs for these tables aren't cushioned. However, the tables for four are large with comfy chairs and banquet seating. We ordered several cocktails to start: the Black Manhattan, which my wife ordered a second, a Negroni Americano for me, which had a bitter taste that overwhelmed the gin. You'll be served a small loaf of bread with oil for dipping. The bread is fresh from the lobby oven and is delish. But it's not cut, so plan to break bread. We ordered the Burrata and Amatriciana pasta. The Burrata came out with no toasted bread as is usually served. Rather you're supposed to break a piece from your loaf. It was supposed to be served with arugula, but came out with spinach. The Amatriciana was spectacular. It was a portion size that could have been an entrée for one, but we split it. It consisted of fennel pappardelle, Italian sausage and pancetta. We ordered a 14 ounce Bone-In Ribeye, that came out without a bone and lacked the tenderness of a Ribeye. It almost appeared to be a Sirloin Steak, given the toughness of the meat. When our steak arrived, it was already cut, but was overcooked with too much char. When our server came by the table, she immediately noticed the steak wasn't cooked to our request and had a replacement brought out. The second steak was cooked correctly, but still didn't taste like a Ribeye. The Yukon Fritto were pretty basic, but we munched on them as our new steak was prepared. We'd like to return for a second visit. However, for $160 before tip, we were disappointed by the experience. On a positive note, Desiree, our server, was awesome.

*This is a review on Lazia, the restaurant inside the hotel. We came here for drinks and dinner. I had high expectations since I heard it was the new "hotness." The vibe didn't disappoint. It was beautiful, trendy, and a place where all the young, hip kids congregate. The service was terribly slow. We sat in the bar area for drinks an hour before our dinner reservation. We ordered cocktails, waited, the server delivered us the wrong drinks, we waited some more, corrected our order, and by the time he came back with our drinks, it was time to sit down for dinner. The space is really stunning. It's a mix of old and new while highlighting the building's historical character. I couldn't stop looking around. Our reservation was at 8:15. We placed our order and then waited, ordered more drinks, and waited some more. Our food didn't arrive until past 9:30 p.m. There was warm bread and an amuse bouche which was nice. But I was so hungry that I feasted on bread and drank so much that by the time dinner came, I barely had room for it. I ordered the "f--ing delicious chicken" and was expecting it to live up to its name. It was mediocre, with little flavor and on the dry side. I thought it should've been juicer since it was cooked sous vide style and then fried. It came with two slices of bread and celery shavings. I don't recommend this dish to anyone because I've had better and for cheaper. The winning dish would be the side of brussel sprouts we ordered. Overall, I like the ambiance and could see myself stopping by for here for an early drink to start the night but I think there are better places to gather in Kansas City.

Wow. This place is amazing. Centrally located to many,many places. Rooms are expensive but if you are cheap, don't come and complain about that. They obviously pay their help well and they show it. Very nice, quiet rooms. You won't be disappointed.

Wow, absolutely blown away by this hotel! Stayed here for a wedding and it was an amazing experience. I was in town earlier than anticipated and stopped by to see if there happened to be a room available; it wasn't ready yet but they were very accommodating and have a baggage check so you're not hauling your luggage around. The brunette with a nose piercing that works the day shift (I didn't catch her name) was so incredibly helpful. The rooms are very nice and the restaurant on the first floor was pretty good. You're very close to most things downtown. Absolutely would stay here again.

Great ambiance. Enjoy the space but be prepared to spend for it. If you feel posh by spending a lot of money for something you can get elsewhere for less this is your place.

The Crossroads Hotel is full of goodies. Lazia is a great restaurant at the bottom of the hotel and there is a bar directly next to that which is great. Live bands play on occasion and the drinks down here somewhat mirror those that are served upstairs. The upstairs bar is great obviously the view is a hit. It's great that your tab can be pulled by server walking around. Seating is rather limited, especially if you want a view, but it's still a treat to be up there at all. I have heard nothing but great things about the hotel itself, and look forward to staying here one day.

Went here for a night cap after dinner. Really neat warehouse like space. The drinks were very good. I ordered an espresso martini and the others I were with were also impressed with their drinks.

Another win!! $239 for a fantastic room is well worth it.. We had local beer/whiskey waiting in our room as well as high quality soaps and other nice things.

Way too pricey for the attitude from the servers/manager. Slightly disappointed because I brought friends from out of town

Really impressed from someone that has stayed at a lot of hotels. The architecture was awesome. The place has the coolest feel and vibe to it. The room was well done when they remodeled this place. The rooftop bar was fun to have a nightcap on before we ended the night. The biggest item to me was the customer service. All of the people here were extremely nice and helpful. You could tell they truly cared. I know this is expected but it's hardly found in hotels nowadays. The location is neat with breweries within walking distance. I'll definitely stay here again. Was a great getaway with my wife for the weekend.

This is only a review of the place not the room. I just want to say, I was so excited to hear that this place open up. Very chic place and the architectural of this place is beautiful. I love the lounge area, art space for the random arts they have display, plenty of room in the lobby, bar near the entrance is great as well the rooftop bar. If you check out, they have various live music during certain evenings. Been enjoying going here with my friends and just enjoy the night life and the ambiance. Definitely a place to check out with a date or with your friends.

Between visits to Crossroads-area restaurants and routine shopping in the area, I've driven or walked past the giant black doors to Crossroads Hotel more times than I can count. I kept thinking I would like to plan a visit, just to staycation here a few minutes from home, but things never really came together. That is, until I faced the daunting task of finishing my dissertation. Research done, piles of documents, my laptop, and my trusty Chicago Manual of Style in hand, I just needed a quiet place to write where I wouldn't have any interruptions. Crossroads Hotel came to mind, not least because Pendergast machine operations figured tangentially in the dissertation. I reached out and made a reservation, specifically noting the reason for my stay and my need of a quiet room. I jokingly commented in my reservation notes that I hoped for a place in which I could channel great KC writers and editors for a writing-rich visit full of clean prose and well-articulated arguments. When I arrived, the front desk staff were more than cheerful... they were joyous. As I looked on curiously, they handed me a book of matches and commented that they'd come up with "something special" for me. When I got to the room, the something special was immediately apparent: framed b/w pictures of Calvin Trillin, William Allen White, and Gillian Flynn sat on the sideboard, lit with candles. It was a cheerful and friendly touch that kept me focused on the fact that "eating the elephant" - a.k.a. writing some giant monograph - was not only doable, but these folks had done it before me. In the course of three days and two nights in the hotel, I wrote, rewrote in a second draft and submitted, or completed edits from my chair on 75 pages of material. It was one of the single most productive writing experiences I've ever enjoyed, and I absolutely credit the quiet good nature and care of the phenomenal staff at the Crossroads Hotel. From room appointments to massive amounts of coffee to showers that either relaxed or woke me up in gorgeous, bright rooms, my stay was an utter joy. I look forward to checking in again without the feeling of impending dissertation doom hanging over my head.

This hotel is very cool looking. The rooms are really neat, very clean and comfortable. The employees are all super helpful and friendly. The issues we had were that while the coffee bar in the lobby was exceptional coffee, there were not coffee makers in the rooms. Not a huge deal, it was good enough quality to be worth getting dressed to go grab a cup. But there were no microwaves in the rooms but there was a fridge. Again, not a deal breaker. The bar downstairs was really neat looking but they simply didn't have enough employees working on the Friday night we arrived. It took us 10 min to be asked for our drink order and unfortunately that was our last time our server came to our table. Over all I would recommend.

I visited the rooftop bar on a Friday night in the summer with some friends looking for a good time. Parking was extremely difficult to find unless you wanted to pay for the hotel valet. We were greeted and sent upstairs and they let us into the outdoor space. There was no seating available so we stood near the railing and took in a great view of KC. They had lots of summer drinks to choose from, but not much under $10. My friends had asked for certain well drinks and they didn't have them, so it must not be a full bar, although they had a lot. I got a locally brewed seltzer which I enjoyed. Overall, the vibe was good. There were people of all ages, mostly young adults and lots of fun plants/foliage. They did charge us 20% on top for being in a group, so be aware of that. The server did come to us to take our orders/cards and it sometimes was difficult to find him again when we needed something.

I absolutely love the bar here. The vibe, mood, and industrial chic decor really sets the mood for a nice evening of drinks with friends or a date. I'd say the place is catered more towards a group though. Head over to the bar after dinner at Lazia's, the hotel restaurant which flows into the bar area = a good night! I got the Black Manhattan- bourbon based drink, strong and yummy, I asked for it on the rocks with a couple of cherries.

I feel like I've stayed in a ton of hotels in my 40 years and this is by far one of the most pretentious places I've stayed. We stayed bc it was part of a wedding block and convenient and our friends were also staying and that's where the good stopped. I guess we were in party mode bc when we tried to drink at the rooftop at 30min before close no dice, tried downstairs and the bartenders were making the cut off signal with their hand. They were a joke. So we brought our own booze after they closed and said we couldn't sit in the same area EVEN AFTER WE HAD FOR 30 min. We left and that place lost a shit ton of money. No Pool which is soo boutique now days. I wouldn't recommend this place to anyone and definitely will not be booking again.