Ed A.
Yelp
Had 2 stars but dropped to 1, as my wife and I are extremely put off by Management of this restaurant. They charged our card twice and have not been returning our calls (left voicemails and direct messages with their employees), and it has now been 4 days and probably half a dozen attempts.
Here were the two pros of this mediocre experience:
-Temp. control on the burgers (and the quality of the beef) were spot on. Mid rare and a mid well each done with solid precision. I thought the onion jam was overpowering, but that's just my personal opinion and shouldn't necessarily deter.
-The blue cheese for the wings was excellent. Hindsight - would have put that on the burger to make it a bacon black and blue.
Cons:
-Wine up charge: In my experience, there are 4 glasses in a bottle of wine. Charging $10 per glass and $50 for a bottle didn't seem to make sense.
-Sub-par wings: Went with Korean BBQ wings. Sauce was not overly flavorful and very sparse. Wings fell off the bone but soft/mushy skin texture. Also, asked for wet naps afterwards and they didn't have any. What?
-Beware of the bathroom sink! Since they did not carry wet naps, I went to wash my hands after the wings. In just seconds, the water got scolding hot and burnt the sh*t out my hand.
-Wedge salad: wife ordered and was missing the pepitas. (details, I know, but they add up and homegirl wanted some pumpkin seeds!)
-Service: With full respect of the grind, it was below average. Our server was kind, but inexperienced and neglectful. Took a very long time coming to our table at all, and walked away from us multiple times while we were still talking/placing orders. Still tipped 20% and grateful for those that work in the industry.
-Double Charged: I thoroughly reviewed the receipt since our service experience was seedy. While everything was documented correctly, I looked at my bank account this morning and was charged twice.
We were ready to give a second chance, namely focusing on their apps and cocktail list, but after management not returning our multiple calls to rectify their error, we find it hard to want to support this establishment.