Matt Y.
Yelp
I will add as context to this review that I came into our sandwich order with some biases, namely for the style of sandwich common in the greater Philly-NYC food region. This is particularly true for the cheesesteak, which is what I ordered. When I picked it up, it seemed light, which I soon learned was due to a paucity (relative to my not insubstantial experience with Philly-style cheesesteaks) of meat in the sandwich. Consequently, the sandwich tasted rather bready.
My wife ordered a hot Italian. This was a meatier (and thus more satisfying) sandwich, but still not ideal for several reasons. First, it was not hot. I mean this in two ways, both that the bread was not (or at least did not seem) toasted and that it was not very spicy. This latter observation relates to a second criticism that there did not seem to be cappicola on the sandwich, but in its place was some other meat that did not belong (maybe turkey, maybe honey ham).
It's possible that my lackluster experience here was because we ordered the wrong things. Other reviews rave about other sandwiches we didn't order, and maybe those are better. I hope so.