Crunch Fitness - Des Moines South

I cannot say enough good things about this gym! It’s literally sparkling—clean, bright, and so well-maintained that it actually makes you want to show up and crush your workouts. The atmosphere is super welcoming, thanks to the amazing staff who always greet you with a smile and positive energy. One of the best parts is the large variety of equipment available. No matter what kind of workout you’re into—strength training, cardio, functional fitness—they’ve got you covered! A huge shoutout to the manager, Angela! She’s absolutely awesome! You can tell she works incredibly hard to keep everything running smoothly. From keeping the gym spotless to making sure the vibe stays upbeat, she makes this place feel more like a community than just a gym. Everyone here seems to genuinely love their job and their workouts, and it’s contagious! If you’re looking for a gym that’s clean, motivating, and full of great people, this is the one! Crunch has a good variety of group classes, as well as massage chairs, saunas, showers, a child care center, cycling room, HIT Zone, and a lot more. Highly recommend! 💪🏽

It would be higher but when you get ready for work and the showers always cold it's not good. I know memberships are more reasonable, and maybe that's the balance. I have a cheaper management is not too happy, warm water., but you think warm water and hygiene will be very important plus keeping paper towels full in the locker rooms in the mornings to

A lot can be said about what a manager is willing to do for you to make things right. Such was the case of my experience yesterday with this location. There was an issue that was out of my and Crunch's hands regarding a misinformed offer from my W+ membership. This ran for a few months causing a rocky-ish relationship between attendee and facility. I had planned anyways to spend time with Crunch Fitness as this location is near me by about 5 minutes of a drive. It is essential considering there aren't a lot of other gyms I feel are convenient near me and the apartment 'gym' has been pilfered by other tenants which means next to no good equipment to use. I won't go into the details of what was resolved between me and the manager to spare from any exploits. But I will say that I was treated fairly and respectfully. It is an encouragement to continue doing business with Crunch Fitness in the foreseeable future. The manager knows who she is and practiced her devotion and passion to not only run a good facility but to make sure things are done right between customer and management. Still can't thank you enough. Other than that, the facility is well-kept and clean (it's still fresh), the people are nice, they don't really get into your way, though it is optimal that if you're like me, is to come in during dead hours. Recommended.

I started at Urbandale and slowly stopped going because it was really, really dirty and the team that worked there didn’t really seem to care. Outside of the bathrooms always being gross, the sauna light would ALWAYS be off and it was locked all the time. I even asked the front desk for help, not for me but for other people who love to read in the sauna, and nothing was done. I also remember one time a lady who worked at Crunch was giving a free tshirt if I left a review and I said’” Will I get the shirt even if the review isn’t positive” she obviously said no, and I told her I couldn’t leave a positive review because I don’t feel that way about this gym. I never left a bad review either, but now I want to show people that there is difference between these two clubs in case they were thinking of leaving like I was. I am so glad I decided to try out the other Crunch in South Des Moines! It is a lot bigger and cleaner. On top of that, I always see someone cleaning. The chemicals to clean the machines are rarely empty which is something I would run into often at Urbandale. The staff are super friendly and helpful too! My only complaint is not about Crunch South, but the people who workout there that do not re-rack their weights lol. Whoever is running South Des Moine’s Crunch is doing a great job! Please keep it up. I also hope you get more money and you are blessed with great parking for the rest of your life.

This is an update to my last post: I was able to connect with Angela and she was very helpful and did everything within her power to make the situation right! I appreciate her taking the time to fix the root of the problem so it wouldn’t happen again and now my account is fine. She went above and beyond to take accountability and make me feel VALUED! This was the best kind of reassurance that I chose the right gym 😊 LANDON ALSO deserves 5 stars he is AMAZING! He always goes above and beyond to provide good customer service! He will go the extra mile to solve your problem 😊

Would likely be 5 stars, except the showers. I haven’t had a hot shower in several months, with only cold water available-ice cold water. We have been told a couple times that it’s being worked on, but so far, still getting cold water. Would love to give 5 stars as we have had a great experience with the staff!

My wife & I came in on a Sunday after 5PM 11-16-2025 the young man who helped us was very friendly. I read up about the some of the reviews thinking they were over blown. I found the place to be very clean both bathrooms plus the workout places. For the value we will probably go forward. I can only hope that it will continue to be positive for all of us. Being a small business owner some over state the real truth. No day is going to be perfect unless we try in ourselves to improve that. I also think if management is responding the person posting the bad review should at least change the review. "Everyone can have a bad day"

I signed up today, and the woman who helped me asked if I needed training, and I said yes, but at no point did she mention that it would cost extra. Now I'm looking at the appointments for my training, and none of the ones I requested are at the time I asked for; they're all in the morning 😡. And if that weren't enough, they claim it's much cleaner than Planet Fitness, but that's not true; I could tell, and this is my first time at this place.

lots of different kind of equipment in new condition, plenty of safety awareness, a lot of staff available if needed, pretty pleasant experience overall.

Was going to do a trial FREE membership MAYBE join the club. Due to living in Newton, Iowa and not in Des Moines they were going to charge me $10. A generous member was listen and said, let him just come under my membership as a free guest. After that guy spoke up he was going to waive the $10. Left such a distaste in my mouth I walked out! I'll never patronize this business again.

Staff are not friendly at all. Had one come up to me mid workout to try selling a shirt and because I didn't want to buy it he called me insecure and walked off.

I think its really crappy that they block off an entrance to the place for people on the north side of them. They just lost my business and my referrals being a business that had their advertisements inside trying to promote them.