Cuban Crafters

Brand name cigars at fair prices. Home made brand is exceptional and reasonable. The beautiful selection of humidors made it seem I was in a museum. They have a barber shop inside, I know my fellow would enjoy a cigar while getting groomed. Oh, and the complimentary espresso will definetly put pep in your step.

Very impressed with the cigar choices. All the best brands and some that I'm not familiar with. I was most curious to see the house cigars. I have a few in the past. But to see the choices in person, it was a hard time deciding what to buy. I ended up with a small sampling. I will definitely be making a visit soon!

I ordered premium Padrón Maduro cigars from Cuban Crafters, and one cigar arrived clearly covered in mold (see attached photos). When I requested a replacement, Cuban Crafters (in my view, deceptively) responded to me claiming the spots “do not affect the flavor and quality” and guaranteeing the mold-covered cigar was “a product of excellent quality” (full text attached). Mold is mold, and the cigar was obviously unfit for smoking. (No, the white spots were not plume). Initially, they instructed me to return it (presumably at my own expense, since they didn’t provide a return shipping label). When I called them out on their misleading claims, they quickly pivoted their position. Unfortunately, the moldy cigar was inadvertently thrown out before I could return it. Despite having provided clear photographic proof of the defective product they sent, Cuban Crafters ultimately refused to issue a replacement or refund. It’s a $45 cigar… while that’s a lot of money for a cigar, I’m not posting this because I’m bent out of shape over $45. In my opinion, Cuban Crafter’s communications were made in bad faith and with the intent to mislead: immoral business practices is where I take issue. Furthermore, with so many cigar companies out there with superb customer service, I felt compelled to share my experience with Cuban Crafters.

Excellent shop to find any kind of cigar. Staff is very helpfull even if you are not good at cigars.

The selection and price of the cigars was great, and the lounge area was friendly and inviting. If I'm in Miami again, I will be coming back. The Cuban coffee was delicious. The staff was friendly and very helpful. Thank you for a great experience.

Interesting experience at Cuban Crafters, we visited on a Saturday and there were no tours available however we were assisted to understand the basic variations of Cigars and tried their Cuban coffee which was quite good.

This is my shop when in south beach. Though I miss the old domino room that just screamed Cuba when I lived in S FL years ago, the new lounge layout is amazing. I love the growth the private blend roll types, always the reason I come to Cuban Crafters. The private blend is fresh rolled and needs to be sampled. At $5/stick or $60/bundle, this is incredible value for fresh rolled cigars. The new domino tables are beautiful and of course the fresh cuban coffee and barbershop in shop add to the flair.

One of my favorite places to buy cigars in the whole world very good people very kind people very knowledgeable people very nice people very well-kept cigars this is a true Jewel of cigar magnificence. A one-stop-shop for every need you may have with some of the best prices in the world. I love this place every time I go over there I have a ritual Beginning by having Cuban coffee right away lighting a cigar then doing a lot of talking and smoking while I'm picking out cigars to buy and take home to Greece with me. I've been coming here for 6 years and I love it when I discovered it there's nowhere else I would go while I'm in Miami to buy cigars.

If your going for cigars only, this is definitely the place to go. Also, they serve great Cuban coffee. If I were rating off this alone, I would give it 5 stars, hands down. However, when I went, I went to get my hair cut and beard trimmed at their barber shop as well. Unfortunately, I would have to give it around 2-3 out of 5. Granted, it was an enjoyable experience. I selected a cigar from their humidor and smoked it while getting my head shaved and beard trimmed. That part was nice. But, they butchered my head and beard. Left patches of hair, cut me up pretty bad with the straight razor, and my beard was all lopsided. So, that's why I rated 3 stars.

The building is red outside so it's easy to find. This place is pretty cool and big. They have a huge room with all brands of cigar, they have a barbershop, Cuban coffee, and an area to sit and smoke. It's very cool. Good cafecito too.

This is a must stop if you are near the airport Great vibe here. And the cuban coffee is #1

Very knowledgeable staff. One of the largest selections of cigars in Miami. They serve free Cuban coffee on request. It doesn't try to be ultra bougie. It just a great place to meet great people and smoke a good cigar. Plenty of free parking.

This place has gone down hill. Is not what it used to be. Never going back. They follow you around like if you're going to take something. I'm going to take my business somewhere else. You don't have to worry about following me around. And another thing, hire Cubans, or hire people that know what they are doing. And respect your customers. We are not there to steal.

They have a gigantic walk-in humidor. Free Cafecito is an extremely important attraction for me. It's speaks volumes about the level of service provided to their customers. There's limited things to eat in a vending machine. But the best feature is that you feel like you are having a cigar in Old Havana with a view of Little Havana. Let's not loose the ambiance in this great staple of & Cuban culture.

I have been visiting, running in and out of this shop for years. When I say running, they are so close to the airport, if your layover is more than one hour, you can catch an Uber to the shop, grab some cigars *ask them where the $5 hand rolled cigars are, you won't be disappointed*, a shot of cuban coffee, and you could be back in your terminal in about 40 mins. The staff is always excellent, friendly, just and overall fantastic experience, every visit. 10/10

I picked up a few Cigars that I have not gotten into yet but this Humidor I picked up is a work of Art. Stunning is the word as pictures don't do it justice. Hand made and everything fits together perfectly. I could not be more pleased with my purchase. I think it's time to get rid of one of my others and get another one that caught my eye. I could order it but coming here is way better. Yallhollatchaboy!

Staff was super friendly and helpful. Big variety. Smelled great inside and super specious. They gave us comp Cuban coffee. I'm not a huge coffee fan but it was GOOD!

I placed a online order on 10-24-23,Order #124502 1 product totaling $473.98.,three months later never received the cigars, on Dec 22,2023 they said" unfortunately this product is no longer for sale so it cannot be reordered. You said: And I paid for them. you still owe me $84.02 out of the $473.98." They sent a different cigar, but shorted me $84.02 and do not respond to my requests.

i've been shopping at this fine establishment for the last three years, unfortunately my wife & myself felt very uncomfortable this time around with a coworker name "Sully " she made us feel very uncomfortable in the humidor and was constantly watching over us & had very rude behavior towards me and my wife the entire time.. besides that the customer service has always been great! I'm just very disappointed on how she treated myself and my wife besides that excellent shop! I just hope no other customers have the same horrible experience; as we did with "sully"

Cuban Crafters refused my service dog entry into their humidor citing that they were concerned dog hairs were going to get onto the cigars. This is BS. I take my dog to many cigar retailers and never have a problem. This is the first place they told me they were concerned the dog hair was going to get on their cigars. I will never come back to Cuban Crafters again and advise people that have service dogs to steer clear of this place! Plus, refusing service dogs entry to an establishment is their right, but also discriminatory and an insult to those with disabilities, especially war veterans who suffer from them, like me.

Love the atmosphere and service. Make sure to ask JC for help if you need anything. Also, there is great coffee available that pairs great with your fine cigars.

Absolutely fantastic place to shop for your cigars, great assortment of smokes and accessories. Louie helped us out and walked me through a bunch of different brands that i have never tried, greats service and assortment.

Cuban Crafters has the finest selection at the best prices in town, not mention the best customer service, they always make me feel like family. You have to have a shot of their Cuban coffee while you enjoying a fine smoke. I also highly recommend their in-house barber shop. I make sure to always stop in every time in S. Fl. If I can give them 10 stars I would.

Salesperson is excellent, knowledgeable and took his time to explain any question I had. I bought a Plasencia cigar and my friends and I got a free Cuban Coffee. (Colada). Bottom line everything was ok. They just need to work on those smoke extractors. Either they need more or they didn't work. Clean place I like it.

This is a cool place to check out tons of cigars. I don't smoke them myself but whenever my dad comes into town we try and make a visit here. They have shelves and rows and rooms full of cigars from all over. The prices range from a few bucks to mucho dinero. So, if you can't find something to puff on from here you must not be looking. You can also see cigars being made on site. There are a number of stations in the front that crafters sit at and roll them by hand. It's fascinating to watch the art. Many years have been spent learning the craft. In addition to cigars, Cuban Crafters also has a barber shop, a cafe, domino tables, and a bar in the back. On this last visit, no one was manning the cafe so we didn't get our Colada shots. And I've never actually seen anyone getting a shave. The Dominos tables usually have at least a few people throwing bones. We walked back to the bar section and that wasn't hopping either. Not sure if they dismantled the bar and the small stage that used to be set up was gone. Looks like some changes might be underway. My only gripe with this Cuban Crafters location is the air exchanger. Every time we go in if there are a number of cigars lit up, the whole place gets very smoky. I know this is a smoking establishment, however, I have been in cigar lounges that do an excellent job of managing the air so that anyone can sit and enjoy themselves. As it is, we drop in pick up and few and head out.

Cuban crafters specialty is their in house hand rolled cigars. Delicious Cuban coffee and great staff! Domino's, coffee, authentic atmosphere what more could you ask for? 5 stars!

This review is for their small shop in the Miami International Airport which is a smaller version of their store and factory in Little Havana. "This store is a cigar aficionado's dream come true. They hand roll their own smooth smokes using a seven-step process that makes all the difference in a premium cigar." Telephone: 305-454-1313 Monday-Sunday 5:00am to 12:00am Source: http://www.shopmiamiairport.com/store_profile.aspx?retailername=CubanCraftersMIA Located: CUBAN CRAFTERS MIA North Terminal After Checkpoint, Terminal D East, by Gate D26 I brought back a cigar as a gift for a friend! I know NOTHING about Cigars... The Customer Team Member explained about smelling the cigars, and the different flavors that are added to some like coffee for example...very knowledgeable and fun experience! Top Notch Customer Service!

Really cool place to experience cigars and learn about them. They have many different types of cigars in all price ranges. Perfect for gifts and souvenir. After you buy it, you can sit in their lounge to smoke and enjoy. There are a couple of people making it by hand, so you can see how it's made. Beware of the strong cigar scent though. If you are sensitive, you could be coughing all the time.

A friend recommended this place. Good variety o love their own brand of cigars and the very professional staff. They know cigars and can help pick up the right cigar for anyone. Prices vary but I got the 25 bundle for $80 which is a great deal.

This weekend I had the opportunity to finally drive down from Broward to go check this place out. Like most cigar shops they had an array of cigars to choose from. What sets this place apart is the value of the cigars and the hospitality of the employees. I don't speak Spanish but they had a young guy who spoke English there to help me. The young man was very knowledgeable and pointed me in the right direction. They had glitch with the debt machine so I had to wait awhile form my transaction to go thru. While waiting for the machine to go online, the staff gave me a free cigar to smoke (delicious by the way) and cafe. Relaxing in the big comfy chairs and puffing on a nice cigar led to a great experience and it's was definitely worth the drive.

using there online ordering of cigars has to to be the worst ever. twice i have ordered from this place and twice they sent the the wrong cigars! the second order they only sent two thirds of it and told me they did not have other item in stock.....still waiting on my $100 dollar refund?

I had 2 of their brand cutters fail me under warranty. They told me to send them to them then stopped returning my emails once I did.

There's a huge walk-in humidor, free espresso coffee and authentic, solidly built wooden Cuban-style rocking chairs. The domino tables for sale are interesting pieces. No Cuban tobacco rolled cigars, yet a must visit for all cigar aficionados. Cool place!

I had 2 of their cutters fail me under warranty. They told me to send them to them then stopped returning my emails once I did.

Great selection and service. Will return there any time I am in Miami. .

A great cigar shop very pleasant and helpful staff and the house blend cigars are amazing will most definitely be back and encourage others to try them out Cuban Crafters for the win in my book

Still waiting for my online order of cigars. NO ONE answers the phone. They've taken the cash from my Amex card so I know they have the order, and I have a copy of the order from them. If I don't get my cigars in the next week or two I will raise a fraud charge on them with American Express. I've left phone messages but still no reply. I'm happy to modify my comment here, and star rating, if I get my cigars.

Ordered a Father's Day gift on Wednesday, paid for UPS overnight delivery and did not get it until today, Monday. When my package didn't arrive Thursday or Friday, I call both days and no answer. Upon receiving my purchase today, cigars are missing and some items do not look as pictured on the website. I called them immediately after opening the box asking for a refund, which they said they would have to contact UPS and also about my missing cigars. I was told they would be shipped out "overnight delivery" but probably won't get those until next week and probably won't be the right cigars that I purchased. Will not be doing business with this establishment again. Father's Day wasn't completely ruined due to having to go out on find replace items,but it sure didn't go as planned. Even if the box had arrived when it was auppose to, items were still missing and misrepresented on their site.

Huge cigar inventory from all over. They roll on site and serve wine, cheese and tapas for those who like it. I'm not a smoker, but we had a Jeep Club meetings with no complaints.

My first time at an authenic cuban cigar store....I was truly amazed because I just didnt know what to expect. They had any and everything...hats, shirts, ashtrays, pictues...everything that had to do with a cigar. You could even sit down and have a smoke. The first question asked is what benefit you want from the cigar...my niece said she wanted aomething for relaxation, i was just standing by because i just didn't know. In the one picture it's a stand with all type of flavor cigars and that is whar i looked at. They had vanilla, honey, rum, tequila, you name it...they had it. I picked out 4 of the flavored ones and they ranged from 4.50 to 6.50. Which i thought was not bad at all. I gave them away as gifts....haven't gotten any feedback on the taste yet.

DO NOT purchase anything through their online website. I ignored some of the reviews complaining about their website and customer service and now I'm in the same boat as them. They sent the wrong items and I've tried contacting them via their website contact form, messenger, email and 2 different phone numbers and nothing. In store may be a different story, but online they are scamming people. I'll be filing a complaint. Hope y'all have better luck.

This place was great! Went twice I liked it so much. Old school customer service. Which means great! A must for cigar lovers.

This place can be a bit overwhelming for the cigar newbies but the service is top notch and the employees thoroughly knowledgeable. They helped my husband and I pick out a few things and everyone was clearly happy to do so. We will definitely be returning soon

On a recent trip to Pompano Beach, I chose this spot as part of our itinerary prior to arriving. We took the short journey to Miami and we were amazed. Shoe shine booth, delicious coffee, lounge, barber, cigar rollers and of course CIGARS GALORE! My husband and our friends fell in love with the place. There was a gentleman that assisted all of the customers and his knowledge helped my husband find some ideal cigars. We loved this place so much that we returned 2 days later for more.

I am at the Miami airport and my boyfriend walked up to the counter asking about Cuban cigars. The old man working the counter was disgusting to him. He started making fun of him because "there's no Cubans cigars unless you're in Cuba." The employee proceeded to tell him that he doesn't know anything and repeating "why would they change the laws because Cubans hate our guts." Then he told him that he looked 20 years old and that he surely didn't know anything. He's a 30 year old man and he doesn't need to be talked down to by some random cigar Counter employee regardless of his age. My boyfriend was an interested customer and this old man told him that he doesn't know anything because he's young and "young people are a problem because they don't know or read anything." This is absolutely unacceptable behavior. This is not the way to treat customers. If your employees want to educate customers then that is fine but patronizing and disparaging customers is not okay. I don't know what that old man's history or problem is but it's honestly not our fault that he is so bitter and rude. I had to pull my boyfriend away from the conversation because we were going to be late for our flight but when I looked back at the old man he literally was just laughing. And the worst part is that I could see him full on grinning and laughing because he WASN'T WEARING HIS MASK DURING A GLOBAL PANDEMIC AT AN INTERNATIONAL AIPORT. This is outrageous. He should be fired. He is careless and disrespectful. I'm going to leave a review on every single medium I can because this needs to be addressed. Not only is that man an ageist but he's careless about people's safety during a global crisis.

Holy house of Cigars. This place Rocks! Capital "R" because it rocks much. I walked in off the street and Johan gave me a tour if the whole place. Best humidor I've seen. I'm walking away with a bunch of the house made. All Cuban seed stuff. Beautiful smells, sights and sounds. Everyone working their was amazing from the girl at the register to the guys and gals rolling. Thanks Johan and thanks Cuban Crafters. I'll be back and Johan I will have your shirt and cap.

Great cigar selection and friendly, helpful staff! I would recommend to any cigar aficionados for sure!

Great shop, a lot of variety. Gentleman that assisted me had a lot of knowledge and eager to answer any question that I had.

My favorite rollers in Miami. Their house rolls have a very cubanesque taste. Great blending!

My wife purchased this cigar at the airport location. It was so old and dry it was like a hollow dead mummy. The oldest and most dried out cigar I have ever seen. Maybe because she is a woman, this place thought they could cheat her. They did. She claims she paid almost $32 for it! We feel cheated. I am guessing the company does not store properly and dumps its old cigars at the airport. I will NEVER shop at this place, and I will tell everyone I know NOT to shop at this dump.

This is one of the most complete/complex cigar stores you will ever visit. Want cigars? They got them all. Want to get a haircut, play dominos, lounge, souvenirs, humidors, you name it? They got it. I bought Opus X and Rocky P 20 Maduro which is hard to find. Prices are way more than reasonable. A huge selection of Davidoff and friendliest atmosphere. It's like adult daycare lol. Definitely a place to visit if you like/love cigars. #amhumidors

You are always sure to find a great smoke and a new friend at Cuban Crafters. With a massive selection of cigars and accessories and an even larger lounge and game room you'll easily find yourself hanging out for hours, sharing laughs, culture and cafecito with patrons and staff alike. Whether you're a local or a tourist, this is a must-stop in your Miami journey.

Such an amazing place to have a cigar! Huge variety, nice athmosphere, free wi-fi, lovely staff! Definitely a place to go for a cigar. You can sit with a laptop, do some work, have a cigar and a drink.

Nice cigar shop. Visiting from NYC and drive by and had to stop in. Large selection and great separate area to sit and smoke on premise. Wide assortments of domino tables as well. Asked about any specialty cigars and was shown to their house blend cigars at $5 each not a bad smoke.

I love this place. My second home! Great selection. Super friendly staff. Great atmosphere. If your visiting Miami, this place is a must. If your a local, Friday nights get pretty lit!!

Awesome spot to relax with a great smoke and play some cards or dominos with complimentary Cuban cafe. The cigar selection is huge and they offer their house brand which is very good. They have several rollers working in the front window and they're friendly taking photos or explaining how they create the cigars. I have 3 humidors and my 2 large humidors came from Cuban Crafters. Good quality and reasonably price. The staff are very friendly and helpful with good suggestions for your preferred flavor. Pick up a few cigars at Cuban Crafters and then go have some good food at Versailles a short drive away. Smoke a stick while sipping on Cuban cafe at the outdoor window after your meal and you'll think you're in Cuba. Life is good.

I've been here a couple of times. This place is cool. So huge and has a cigar lounge and everything. Chairs are actually barber chairs lol. Amazing selection of cigars and humidors. Met the owner and was so friendly, bet me to open a trick box. If i could open it in less than 5 minutes i would take it for free, and I did. They have people rolling up cigars as you walk around. Prices vary for cigars. If you visit miami you have to check them out.

Miami's reigning king of cigar shops. It has it all from a team of on premise rollers, a barber shop, a huge selection in the largest walk in humidor I have ever seen and a ferocious game of dominos- all literally happening at the same time. 50% off on humidors too. Aldo is my man there- he knows a lot about cigars, how and where they are made- and can guide you to the right stick for the just the right occasion. Love this place.