Antonio Di I.
Google
Hi everyone, this was a very poor experience I attempted to reach out to the restaurant twice never returned my messages. Dear Cucina & Co Team,
I’m writing to provide feedback on our dinner tonight (August 10, 2025) and to request a full refund based on the unacceptable quality of the food served.
We ordered:
• Porterhouse steak ($48) – Completely unseasoned and lacking flavor. One of the most disappointing steaks I’ve ever had.
• Fish of the day ($48) – Bland and without any seasoning.
• Kids’ pizzas (Diavola & Margherita) – My children rated them 0.5/10.
After a long day at my children’s tennis squad, we were extremely hungry. Under normal circumstances, I would have returned the meals or left, but we had no choice but to eat what was served. This was not an acceptable dining experience, especially given the price charged.
I am therefore requesting a full refund. Please advise on the process for arranging this promptly.
If I do not receive a response or refund within 7 days, I will share my experience publicly through an honest review on Google and other platforms.
Kind regards
Antonio