Mateo P.
Yelp
If I could give zero stars, I would. Cuzco's Peruvian Cuisine was by far one of the worst restaurant experiences I've ever had, and frankly, it's astonishing that this place is still in business.
Let's start with the basics: the food. I ordered a simple, traditional Peruvian dish expecting something warm, flavorful, and authentic. Instead, what I received was cold, undercooked, and not even the dish I ordered. When I pointed out the mistake, I was met with eye rolls and passive shrugs from the staff instead of an apology or a solution. No urgency. No care. No accountability.
The customer service? Atrocious. Our server vanished for most of the meal, and when we finally flagged someone down, they acted like we were the inconvenience. No one checked on our table. No one offered to fix the mistake. Not a single apology for the cold food or the botched order. The attitude from the staff made the experience feel more like a punishment than a meal.
And this isn't an isolated incident. Friends of mine have also complained about long wait times, incorrect orders, and even finding hair in their food. It's clear this restaurant has absolutely no standards when it comes to quality or service.
Between the inedible food, the rude and inattentive staff, and the overall lack of professionalism, this place is a disaster. If management doesn't completely overhaul how this restaurant is run, it won't be long before word of mouth shuts it down entirely.
Save your time, your money, and your sanity--do not eat here.