CVS Pharmacy

I’m rewriting my review from a few short years ago. The experience at CVS has gotten better now and the staff is more congenial than the one they had a couple years back. Nubia is especially good and congenial. The other staff seem to also be good. They often need more staff, but I’m finding that at all pharmacies.

The pharmacist named Moses was horrible, impatient, inconsiderate and down right rude! He rushed me and refused to understand that I was calling for a senior citizen that was having trouble getting her medication, even though the pharmacy had received and confirmed the receipt of the prescription three days before I called. He just said that he knows the pharmacy confirmed it received the prescription, but just resend it and basically refused to even listen. So unprofessional!

Closed this Sunday 11/10/24 after 2pm when it should’ve been open according to the schedule.

The hours for this Pharmacy are absolutely Awful. The people who work there are awesome though. I keep having to transfer my scripts to other pharmacy's that are open when I'm available to pick them up. Its very inconvenient for me to rush there after a workday. I'm probably going to have to switch to a Walgreen's - they are open early and stay open later in the day and more convenient in my schedule.

Terrible service, you can’t even call the pharmacy anymore, and they won’t call you if there’s an issue, just wait for you to come in. If there’s any other pharmacy that’s convenient nearby, use them instead.

One of the pharmacists here, Gio, and the technician, Natalie, make this the best pharmacy around. They both have helped me countless times by sorting out insurance messes, helping me find incredible coupons for expensive medications, and overall just being genuinely nice people. This team is amazing and I hope to never have to find another pharmacy. The hours are somewhat narrow but they're so worth it.

My daughter went to fill a prescription at 555 pm, not knowing the pharmacy closed at 6. She was obviously in pain after having a dental procedure done. The girl at he counter told her the prescription could not be filled because they closed at 6. After seeing that we were upset, the girl asked if she had prescriptions filled there normally, which my daughter does. The girl began to type things into the computer as if she was going to help us. A pharmacist came up and inquired with the girl and told her they couldn’t be filled because they were closed! Obviously there is no such thing as customer care for him! At this point over 5 minutes of time had lapsed and the pain was increasing!

If you’re hoping to get a vaccine, I guess plan to spend at least 30min waiting past your appointment time - and this was with only one other customer besides myself. I might even go way out of my way to find a different CVS next time :(