Cyberport

Super Service, I came to pick up a Order and was met with outstanding service and a very reliable and informed staff. They offered me a on the day refund once i noticed a problem with order and surprised me with great professionalism and information about my ordered product. For tech problems and acquisition this is the place to go. Nothing less than 5 stars

Dude, I had a great time here today! The employee was super helpful and nice, and they had awesome prices on PC parts with lots of discounts on popular stuff (even the AMD 9800X3D was on sale). They speak good English, and the store has a bunch of tables showing off tech.

This is my third time as a customer with your company, and while my previous experiences were positive, this time was unfortunately not as satisfying. When I came to collect the device, the interaction I had did not reflect the level of professionalism I’ve come to expect from a company of your size and reputation. I felt that the overall customer experience could have been better. I hope you will take this feedback into consideration.

Cyberport is one of the most unprofessional online shops I have ever dealt with. After placing my order, the payment was taken from my credit card and I even received an official order confirmation. Two weeks later, they suddenly claimed that no payment had been made — which is completely false. When I confronted their customer service, they finally admitted that the real reason was that the item was not even in stock. This shows how misleading their system is: they confirm orders and take payments for products they don’t actually have. Instead of being honest from the beginning, they wasted my time with lies and excuses. A company that operates like this cannot be trusted. I strongly advise everyone to avoid Cyberport and buy from serious retailers like MediaMarkt or Saturn, who at least respect their customers.

I had a very disappointing experience with Cyberport. I placed an order and immediately received confirmation after the payment was successfully processed from my credit card. However, two weeks later, Cyberport falsely claimed that the payment had not gone through, even though I had clear proof that it had. To make things worse, when I called their customer care this morning, they finally admitted that the real issue was not the payment but the fact that the product was not even in stock. They told me delivery would be delayed until next week. This kind of miscommunication and lack of transparency is completely unacceptable. Cyberport wasted my time, created unnecessary confusion, and handled the situation very poorly. I would not recommend buying from them — if you need something urgently or reliably, it is much better to go to MediaMarkt, Saturn, or any other trusted store instead of relying on Cyberport.

Wide choice of computers and IT material. The shop has a good size to keep a good connection sellers - customers, and a good service. I could have my phone screen protector installed for free by a friendly seller. And not to forget, same products, but the prices are often cheaper than the bigger electronic supermarkets which I will not name.

Came to order a USB drive. Not available in their physical store. Webshop delivery would cost almost 8 euro's (?). Eventually bought it as I had a gift card for this store to use. Ended up receiving the (small) USB-drive in a gigantic enveloppe. Feels rather unnecessary. Could have been sent with regular mail.

I've been a customer for years. However last month, I ordered a expensive new gaming monitor from them. After it arrived to my house, i noticed it had already been opened and pre-owned. Their customer service tried to deny the fact this had just happened, and offer a insultingly small store credit as a apology. Very much dislike the way you handled business, by trying to send pre-owned monitors as new, and hiding it from the customer, even after sending proof to you. I am still waiting for compensation, and hope tou'll make it right. Until, beware purchasing from this brand.