S Usmani
Google
Great shop, though the staff is racist.
I usually buy my toiletries from this shop. All products are great and the shop's heritage is truly wonderful.
I last visited the shop about 3 weeks ago. There was a sales assistant (a bald-ish and scruffy looking man) who just stood by and greeted me with a "good afternoon" when I entered. There were no other customers around. Then he went and stood behind the till while I browsed on my own. About 45 seconds later, a white man with a fancy hat walked in and all of a sudden this sales assistant came running to him saying "Sir, may I help you with anything at all?" -- funnily enough he never asked me that!
He followed the other customer around for the entire duration of his stay, and this customer eventually left without buying anything. By this point, I had picked out my usual 9-10 items. Now, when this man realised that I was there for some serious business, he reluctantly walked over and said "can I place these at the till for you?".
He eventually billed me for the purchase and placed all the items in a shopping bag. D R Harris always tie their shopping bags with a ribbon and although this sales assistant was about to pick one out, he decided not to and just handed me the open bag and coldly said "have a good day".
I can only say that D R Harris does have a good heritage, but they are also equally stuck in the old days of racist Britain if this is how they choose to treat their non-white customers (which I am not ashamed to admit that I am).