Deanna H.
Yelp
I have absolutely zero respect for this establishment. Not only will I never patron them again, I will continue to voice my outrage at the absolutely appalling behavior on part of the owner Adrienne. I am an extremely polite, well mannered person who shows respect to everyone, no matter the situation. It took me almost a year to decide to leave this review, but I was so upset at Adrienne's behavior that I thought it was necessary.
I spent a small fortune on flowers for my wedding last May, over $3,500. I met with Adrienne once, with my mother and fiance, and trusted that she understood my vision. We had a lovely meeting, and all was fine.
The week of the wedding was quite cold for May. It was grey and drizzly and I was checking the weather religiously, as brides often do. The morning of the wedding I woke up as happy as could be--it was sunny with not a cloud in the sky.
Fast forward to later in the day when temperatures climbed to the high nineties. After an hour taking pre-wedding pictures in my very heavy gown, I chugged a bottle of water and wiped the sweat off my face. Adrienne, just then delivering flowers, walks over to me and my bridesmaids. I'm quite happy to see her, and I thank her for the beautiful arrangements. Making small talk, I laugh and said, "Who would have imagined it would be so hot today after a week of all that rain?"
Adrienne looks at me and exclaims (word for word), "What a horrible bitch! Some people are just never pleased!"
..silence. My bridesmaids stop the happy chatter, my fiance and his groomsmen pause. My mouth dropped open. Did this woman just call me a bitch for no reason, on the happiest day of my life, after I dropped $3500 on flowers at her establishment?
Luckily, I was floating on cloud nine that day and nothing could get me down. I do not enjoy confrontation, so I just smiled and walked away. However, after the wedding, it still really bothered me and I brought it up with my bridesmaids and husband. Did I do something wrong? Was it me? It turns out, how I imagined the situation in my head was exactly how it was in real life.
Adrienne, that was a terrible, unprofessional, extremely hurtful and uncalled thing to do. I don't care if you were "kidding" or not. That stuck with me and I will always remember your snotty words on what otherwise was a very happy day. I was appalled at your behavior and highly embarrassed. You should be ashamed.