Aditya Arief (.
Google
had dinner with my team here for a group of nine, and we ordered a set menu meant for 8-10 people. The food was delicious overall, and we genuinely enjoyed the quality of the dishes.
However, I later realized after returning home that one item from the set, Udang Sambal Batokok, was not served. At the time,all of us were busy chitchatting and did not double-check the full set during dinner. Considering the price and the service charge, it was a little disappointing to miss a main dish from the set. Also I understand that the restaurant during my visit was really pack and hectic.
That said, I appreciate how the restaurant handled this afterward. The team reached out, provided a refund, and offered a voucher for our next visit. I respect the professionalism in resolving the issue, and it shows their commitment to customer experience.
My suggestion from the experienced that I had is enjoy the food, and as with any set menu, it’s always good to double-check what’s served. I’m open to returning again in the future ✌️🔥🙏🏾