D&K Live Seafood

This afternoon their staff highly recommended one of their mud crab,and I spent $153.62 on mud crab for my wife’s birthday nite.however,I came home and started preparing.realized I spent all the money into the sea water as there is no meat inside the crab.the mud crab just full of water.and you explain why and what’s your after service? You just ruined my nite!!!!! Still cooked it.see the size of crab shell and the poor crab meat.why would you sell something like this with dear price?

This was an extremely disappointing shopping experience! Despite the upscale appearance of the seafood store and its premium pricing, the product quality was abysmal. I purchased a mud crab for $150, which appeared lively at the time of purchase. However, upon returning home and opening it, I discovered the shell contained nothing but water—absolutely nothing edible. Without consuming a single bite, I had to discard it directly into the trash. Essentially, I paid $150 for a bag of waste, in addition to squandering considerable time.

First time here. As soon as I walked in, I was impressed with this place. The fish tanks were clean, the variety of oysters were eye catching. And how they hang the salmons in those special fridges was worth a visit. We had a dozen oyster and they were very fresh. The service was a bit hit and miss. Our oyster was sitting at the counter for a while while we were sitting outside. We were not told they were ready. Putting that aside, it is worth a visit.

Very disappointing experience at D&K Seafood today. We bought 1kg of mussels and 1kg of abalone, but the service was extremely rude. A middle-aged female staff member kept shouting at us while serving. After scooping the mussels, she did not drain any water and put them straight into a plastic bag. When we politely asked for a clean outer bag, she refused. When we got home and opened the bag, the quality was unacceptable. Most of the mussels had broken shells, and out of 15 intact shells, only 12 actually contained meat. The bag was filled with a large amount of seawater, which clearly made up a significant portion of the weight we paid for. Poor attitude, poor hygiene, and poor product quality. Definitely not the standard you would expect from a seafood shop. I won’t be returning.

Great customer service and they serve oysters on the spot or take away.

Very disappointing experience at D&K Sea Food today. When purchasing abalone, a middle-aged female staff member did not properly drain the water before weighing. There was a significant amount of water left in the weighing container, which directly affected the final weight and price. This is not acceptable for seafood sold by weight. In addition, her service attitude was extremely poor. She was shouting throughout the interaction and came across as rude and impatient. The overall experience felt very uncomfortable and unprofessional. Given the pricing of abalone and expectations for basic service standards, this was a very unpleasant shopping experience. I hope the management can take this feedback seriously and improve both staff training and customer service.

We were impressed with the variety of oysters available. All freshly shucked to order. We were greeted by a friendly lady and she explained how things worked in the shop and suggested the type of oysters to order based on our preferences. We had a mixed dozen of oysters and half a dozen of cooked oysters. They were all very tasty. Highly recommend this place!

Bit pricey so 4 stars but the quality of the food looks great. Very impressed by the display. No fish smell in the shop so must be fresh. So many varieties of oysters! I bought a big jar of salmon roe, and I think it's slightly cheaper than I usually get. They sell not only fish but all sorts of Wagyu too.

Ordered 6kg of fish priced at roughly $20 per kilo, I was told to come back in half an hour after they've gutted and prepared the fish. It was not ready for nearly one hour and that wasn't even the worst of it. The order came to over $300 ($50 a kilo) and they claimed to have misheard the order and I still had to pay for it. They had not told me the price nor showed me the supposedly fresh/live fish before (could have been old stock). Would not recommend this place to anyone. TLDR: Sneaky fishery management dupes unsuspecting customer.