Franco P.
Yelp
Okay I am so fake because I am 5 months late with this review but let me tell you one thing... This is the best place ever and they have amazing customer service.
So my partner's birthday was in June and I am super responsible because I am a Virgo so I planned to get his cake a few days in advance.I was researching places that had amazing Tres Leches cakes and this place popped up. So I called and asked a few questions and the person on the phone was incredibly sweet and charming. So I was like okay this is the spot. I put in my order and was able to customize the cake, I asked for it to be colorful with rainbows, blah blah blah.
I felt pretty good about the order, pricing was good (Medium sized cake, custom, beautiful, gourmet for $45) so I was ready to be the best partner ever for the upcoming birthday.
I am dumb. And I went to the wrong bakery because my memory did not serve me well. So I tried ubering to the correct bakery before they closed. I hate coming into establishments right before they close. I am a firm believer that the customer is always wrong. I worked at Panera Bread and jeez, all customers are stupid.
Anyway. I called them to apologize and they were sweet and definitely had much better customer service experience than me. Although to be fair, if they yelled at me and punched me in the face, I know that I 100% deserved it because... why? The customer is always wrong :)
Anyway, they were laughing and being sweet, reassuring me that everything was fine.
But not everything was fine. The Uber driver's GPS dropped me off half a mile away. So I was freaking out. I called Daniel's Bakery again to be like "where is your shop??" and they pointed me in the right direction. They offered to pick me up and were very sweet but, because I am the customer and the customer is always wrong, I said "No it's okay! I am a fast runner!" Which is true but also I am a mess. So I am running up Washington street and this car pulls up on the other side of the road and the driver shouts, "Hey! Are you Franco?!" And I was laughing while out of breath and I responded with "yes" and she goes "Get in!" And she DROVE ME TO THE BAKERY.
FIVE STAR SERVICE MAMA!!!
Like wow, who else is gonna do that??? They were phenomenal. I was sweaty and out of breath, but I made it thanks to these lovely people. Everyone was nice and super friendly and the cake turned out better than I could have ever imagine!!
My partner loved it and honestly, gay rights. Look at this cake. Amazing.
It was so delicious. I will definitely return for my other special occasions.
I am so fake because I said I would leave a yelp review that same day and then I didn't because I suck. But, excellent service. I cannot stress it enough.