Rose E.
Yelp
I've been here a number of times by now, and I've always had a 5-star experience...except for today.
First of all, it seemed that they did away with waitresses, so now, you have to go up to the counter to order your food. Oh Well...I ordered Sweet Soy Garlic Chicken, Spicy Bulgogi Kimbop and Kimchi.
They brought out the Kimbop and Kimchi first...since the Chicken plate took longer (double fried). Well, the Kimbop was cold...and I also really wanted to eat it with the Chicken, so I went back up to the counter and asked them to reheat it, and bring it with my Chicken order. I really hoped that I could have just asked the waitress to bring back the plate of Kimbop...but I had to walk up to the counter for this request. Also, there was no condiments on the table (like before). I had to walk up to the counter to request this as well.
Also, the Kimchi was really bad! Although I appreciated the generosity (a HUGE portion of Kimchi), but it tasted terrible! It just wasn't fully seasoned ...and I could barely eat it. I don't recall ever having such bad Kimchi from this restaurant in the past, so don't know what happened? I almost had half a mind to walk back up to the counter (3 times?!?), but decided to let it go.
ANYWAY, when they finally brought back my heated Kimbop with the Chicken order, things got better. First of all, once heated, the Kimbop tasted great! The Fried Chicken was beyond great...it was unbelievably delish! SO doubly crispy, fried and flavored...OMG! Then, it was topped off with some super-tasty Sweet Potatoes. LOVED this!! So obviously, the Chicken was the big winner for me...though the Kimbop was quite good as well.
I would have loved to have dropped another 5-star review, but things were a bit amiss today... Bad Kimchi, Cold Kimbop, No Waitress/Service. Luckily, I really loved the Kimbop and the Chicken dishes...so that saved what could have been less than 3 stars.
Hopefully things will swing back up on my next visit??