Sabina Thornhill
Google
Darleys has been a cherished part of our festive tradition for the past four years, but unfortunately, this year did not meet the high standards we’ve come to expect. While there were some highlights, the overall experience left us feeling underwhelmed.
The food was fine but not exceptional. Starters and mains were decent but lacked the flair we’ve enjoyed in previous years. However, the dessert was the standout—an incredible tarte tatin that I’d happily have again.
The service, sadly, was where the experience faltered. The wait time between starters and mains was fine, but there was a significant delay before dessert. While the dessert itself compensated somewhat, other service issues persisted, we had to ask for service after waiting 10 minutes with the aperitif menu, and our table wasn’t cleared before coffee arrived. The coffee itself was cold, and to top it off, the petit fours that should have accompanied it were missing—a detail we only realized after leaving. (£8 for a cup of coffee on its own raised the question)
The service this year didn’t match the exceptional levels we’ve come to expect. Considering the price point, this experience fell short, and we’ve decided to break our tradition and look elsewhere next year. While Darleys has been a highlight of our festive season in the past, this visit left us feeling disappointed.