Christine T.
Yelp
Worst restaurant policy or service ever in my life.
Never had I experienced such a racist service attitude of my life.
This is basically what happen:
Me and my boyfriend was visiting Braunschweig for business trip, and so did our family.
Both of us has a nice dinner, the food was creative and tasty. Decorations of the dishes were beautiful. Set menu was well thought out and planned.
However, the shock came, when 2 of our family came late and wanted to have a glass of wine with us.
So, we were at the end of the course ( we were drinking tea and would pay afterwards), our family just finished a business dinner, and would like to wait for us and have a wine with us at the restaurant. It was a slow night, only 2 table (including us) at the store. And we were the last table (at 9:30pm), there were no other customers.
We asked if we could order a glass of wine for our family, however the waitress to us that : You cannot order any wine and we have to ask your family to leave the restaurant !!
And our family had to leave awkwardly right away.
I have been to hundreds of restaurant, high end or local. Never have I been so embarrassed in my life.
This is a high end restaurant for the city, and your services is terrible. First rule: never kick out your customer without proper reason.
All my family wanted were have a wine with us so we could walk back to the hotel together. We weren't loud and or acting crazy, or whatever stereotype you had about Asians.
There were no one is the restaurant anymore, and all we want was to have a wine with family at the end of dinner.
But, you chose to kick out them rudely.
For this terrible experience, I would never go back again and would not recommend to anyone else.
There are so many other restaurant who had the same quality of the dish as you, but 1000% better service than you.
And when you hold yourself so "royally", I guess we don't "deserve" to visit you in our life.