Rachel L.
Google
My party and I were excited to visit after reviewing the menu online, particularly looking forward to trying the cheese plate appetizer. However, when we inquired about it, our server asked if we had tried it before. We told him it was our first time dining with y'all, and he advised us against ordering it, describing it as “not worth it” and “disappointing,” and instead attempted to steer us toward other options we weren’t interested in. Ultimately, we opted just to enjoy the complimentary bread served with that delicious hibiscus butter.
Later in the evening, after we had already placed our entrée orders, our server returned with an assistant and showed us a cheese plate he was delivering to another table, presumably to demonstrate why he found it disappointing. To our surprise, it looked exactly as we had hoped and quite delicious to our eyes, but at that point, it was too late to order an appetizer, and we were genuinely disappointed to have been talked out of trying it ourselves.
That said, I want to highlight that our entrées were outstanding, beautifully cooked and flavorful. Additionally, the woman working at the hostess stand graciously took photos of our group on the way out and made us feel warmly welcomed. Her thoughtful service was a lovely way to end the evening and left a positive impression.
Thank you for taking the time to read this, as you did not respond to a private message. I offer this feedback with the hope it might be helpful for training and service consistency, as we’re looking forward to returning and trying the cheese plate next time.