Dave & Buster's Dallas

My car was almost stolen from their parking lot. The security officer did nothing and did not even offer help. Dallas PF do not come out for these types of reports. I take my son here all the time but will not be returning. Doesn't seem safe anymore. Appears the security officer is working with the criminals who attempted to steal my car. The manager was nice but only could apologize. I was never offered anything for the inconvenience! I spend hundreds of dollars here monthly!! We have to spend $1,000's of dollars on the damages to the vehicle plus a tow truck because the criminals reprogrammed my car!! Don't recommend be careful and watch your back!!! Security can't be trusted!!

This was great experience, I love Dave & Busters but I would have to say this was definitely one of the best ones I have been too!! Was there for a work event, the food was great, the drinks were good and the games were on point!! A truly enjoyable experience!!!

Love this Dave and Busters me and my family had a blast!!! Our server Ced was the best he has Great customer service, very friendly, making sure we were well taken care of!! We will definitely be coming back to this location!! They have great deals once you download the app and subscribe. Since it was our first time we got a photo taken and got put on the first timers board!!

We had to wait long but we did have a big party. They gave us a small party room, food took a while but understandable because it was packed. Food was surprisingly delicious I got the Mediterranean bowl. Also game prices are extreme. Servers were very good we had Twitty I believe was his name and a young man who was also helpful. Would visit again for the food & games for kids. Thought I took pics but guess not…whatever you see online is how it looks inside but I did get one pic of food. Haha

Tiera (at the bar) is the absolute best!! I made sure to let the manger know. She was professional, personable, kind, honest and fun!! She deserves a raise!! I plan to call and make sure she is there when we plan to go next time!! We went and let the kids run wild while we sat a the bar and it was the best with her as out bartender!! I wish her all the blessings!! I hope she sees this 💜💜💜

Was hoping to celebrate my sons 9th birthday there. Place was clean and welcoming host was super helpful however I am giving 3 stars because the lack of efficiency with management and lack of customer service from “Attendees” we purchased a “Crane for 2” at $30 and we waited twice for assistance. The first time we waited 5 minutes and noone showed up so we figured we’d be back at the end , once we played games went back 45 min later waited 10 min still no one so I notified a staff, she Radio staff to come assist us and still no response for additional 15 min. We wasted 20 min in total still no assistance, I called for manager to cancel/ reimburse me instead . But the said he couldn’t do it , that his manager was not available and that if they did process my refund it would take about 7 business days, which I was fine with , however the tone was condescending. I didn’t get any proof of Cancellation and he said I could keep my receipt, so I asked if I could at least snap a pic, which he could not refuse.

Seriously. All bartenders busy on "personal " business. Waited 20 minutes sitting at bar to even be acknowledged. Had a question about the menu that the bartender could not answer. Spent $100 on food and drinks and that came with disrespect and being ignored. The bartenders would not even make eye contact. Earned a free entree from being a prime member for 3 years and still treated like it did not matter if we were here. So sad and disappointed. Finally decided to try again. Service much better tonight. Did not order food but the drinks were good and timely. Cheyenne is awesome.

All in all it it’s an amazing good time. A lot of games were out of order and there could be more assistance on how everything works for first timers. The drinks were yummy!

Location Just off the 75-just South of Walnut Hill, Preston Hollow Parking Large open lot Atmosphere Dave n Busters! Love it! GIANT tv's!!!! Seating Varies-bar area, hi tops, dining room-booths, tables, private group areas with games. Perfect for groups-parties! Service Immediate and friendly. We wanted to see a particular ball game and they made it happen-instantly!! Food/ beverages arrived in the same manner-blink and its there!! Menu So many choices! We had the caesar with grilled chicken. Loaded with tomatoes, guac, bacon-and the salad was a mix of romaine and arugula. So yummy!! We also had the side garlic parm brussel sprouts-ate them before picture-but soooo good!! Grilled perfectly with the right amount of cheese. Tip- download the app for points! The arcade games are so many options and FUN! Points go for prizes!! Summary Perfect place to watch sports, celebrate, get your group together, or just have fun with the games! Outstanding service, food, and sports/ games. Our go to spot!!

Food, drinks and games were perfect! Was a party of 15 and we all loved!! We ate, we drank and the kids played games!

Had my son's birthday party here and considering I did everything online and via email responses I was very pleased with the level of communication and the party being exactly what I wanted and they were ready for us.This location is huge! The food was very good and the basic party package fed everyone perfectly! I included the wing group meal which was also amazing! Everything was so clean and the staff were all very helpful specifically one of the managers and our waiter Donovan . All in all a wonderful experience here , definitely recommend.

Took server forever to get to table. Food was equivalent to Applebees! Too crowded for small place. They were probably over fire safety code. When food did arrive to the table it was missing items! And server was no where to be found. So by the time we did get our stuff the rest of food was cold. Asked another server to get the items were needing only to have him roll his eyes at us and walk off. We will not come back to this location ever again!

This place is always a fun time and vibe! You can be solo, with friends, or with co-workers! Great time for kids and adults with an action packed menu! Great to host parties, meetings, and watch the game! This is the new flagship! Service is great, team member are always on the floor making sure all the machines work! The prizes you can win are always top tier for this location!

Love this Dave & Buster's location! Love the Wednesday half off games deal. The games at this location all seem pretty well maintained and if there's anything broken then there's someone working on it right away. Food wise, I really liked the cheeseburger and the Caesar pasta! They're surprisingly big portions and seemed worth it to exchange tickets for the free entrees. There was a drink deal too when I went which was awesome!

We've been coming to this location about once a week this summer and have just had okay service when dining every time. However, today we had a server I didn't recognize, maybe he's new but we had AMAZING service with him today. He checked on us several times and always anticipated every need. He was the first server there to ever check back on us after giving us a chance to try our food and also the only server to not have us waiting 10-15 minutes for the bill. He was also very kind and knowledgeable about the menu. And I hate that I didn't get his name but I think it was Nathan? So sorry but thanks for the service! Manager also checked on us as well, kind as well. Also! The menu has changed recently and we've tried a few things at this point and it's all so much better!

Went to Dave & Buster's after dinner with my friends, and it was a good time. The place is a bit rundown and some of the games don't work at all, which was disappointing but overall we had fun. We tried some drinks since we had already eaten prior, and they tasted great.

We went for the all-you-can-eat wings, which they offer on Mondays and Thursdays. It also includes a $10 powerplay card, so it's a great deal! There are three flavors, and the honey BBQ was the best. The wings were hot and crispy. The service was alright; the wings came out in a good time and the server was friendly. The place was clean overall, and we finished the night with Dip 'n Dots from the machine!

I loved this place with the big TVs and huge bar! It's the perfect place with specials to make you feel better. The food is good, I really enjoyed the pasta and burger! It's a great place to party with a friend, or with friends. The service is top notch too, appealing attitude towards customers.

Really big location with massive tvs and a nice big bar! It's perfect to go for happy hour, games, and on discount games Wednesday! They have a good list of specials and you can check the website for better deals and events going on. Food is good and if you don't care for the little toys and candy in the prize section, you can save your tickets for food! I really enjoyed the pasta and burger! They have tons of fun games and it's a great place to go for Parties with a group of friends. The service is fast and friendly too!

This place is CRAZY FUN! And, the service is truly A++. Met my gal pals for something different...they played a spider man game that none of us still can figure out. We shared an appie sampler and ribs with fries. The fries were TDF! Super loud inside, so if you have an issue with noise be sure to bring bring some earplugs. Very clean. Give it a whirl!

Good fun. Been several years since I have been to D&B. Enjoyed the games. Didn't dine this visit.

The service level is ... horrible! I mean how much can one expect from a huge guest occupancy, but come on, do we settle for this poor of service? I hope not! We opt not to eat here for fear the food would be ice cold before it hit the table. We had 3 drinks total while we played games in a matter of 2-3 hours. We spent more time at the bar waiting for our drinks or tab than we did on the floor. It's rainy and it was predicted last week. Be prepared with adequate staffing. Great renovations but maybe spend a dime or two more on staffing so the experience can be better than marginally poor.

Back again and have I mentioned that if you aren't a rewards member you should really think about it. With every level you achieve you get rewarded from chips to food. With that said I'm here on a Tuesday which is t a regular day I'd be here but they kept mentioning trivia so I decided to come out and see what it's about. The venue itself is LOUD, between the music playing and the games dinging, it can be a bit much. They do offer a happy hour M-Th from 4-7 and Kate night after 9 as well. At the time of this review they are offering their $5 bites on certain food items. There are lots of TVs so I have watched a football game or two here in the past and I never felt out of place amongst strangers. With that said, there was NO TRIVIA this evening. I was told they stopped that about two weeks ago although there was a sign by the front door advertising it. I was told that they are about to do some remodeling so it will be interesting to see what comes and what goes. All kids are suppose to be accompanied by an adult over 18 but far too often I find myself feeling like I'm at a playground. With that it's still a spot to hang out to have a drink and be entertained.

Bullet in the parking lot was an odd opening and then I dropped $300 trying to win Star Trek cards. Left drunk and with a fun dip so I really can't complain. If you want to try gambling but don't want to go to a casino this might be the place for you.

Love the new remodel and all the new game concepts. The Arena is a blast and the social bays are awesome. Perfect for a night out with friends or family. And the new video wall! It dwarfs any thing you've seen in an arena and is brighter, sharper, and clearer than anything I've seen. Wonderful place to watch a game. The staff is top notch. Stayed on top of everything. The new menu items do not disappoint Particularly love the potstickers, the ribs, the boneless wings, the burgers, the pizza. If you haven't been in a while or think it's just a video game place, think again.

We went on a Saturday with the kid. It's a huge building with games, eating, and drinking options. Ample parking. We did not eat or drink there. The kid had fun so it was worthwhile. She wants to go back. I give it 3 stars because it is really noisy in the building with music and lots and lots of people. We were there probably 90 minutes or so, but after awhile I started getting a headache. Second, the games are expensive. Some of them are easy to understand and play immediately, but some seem complicated so you waste money trying to learn through experience. And some are not very fun at all. I think D&B must be a huge money maker. The cheapest games are are over $1 per play. Some games approach or surpass $2 per play. It adds up fast. Tip: they charge you $3 for the card that you swipe to play the machines. It can be recharged so don't throw it away when you leave. Bring it back, put money money on it, and save yourself the $3 charge.

We walked in and were immediately seated. Andy was our server, he was attentive and prompt. Can't ask for much more. The ranch wings were amazing, had really good flavor. The Creamy Chicken pasta I tried was ok. It was missing something though, I never could put my finger on what it was. I added copious amounts of black pepper and that helped but it was still off somehow. My nephew had the Cajun wings and he said they were really good too. We had a blast playing the games, loved that they were downstairs from the restaurant. Great games to choose from, we always love Dave & Busters when we travel and we'll be sure to return in the future.

Came by here with a buddy to grab a few drinks and some food during the games. Whole overall the service wasn't bad it took a good 5-10 minutes initially to know who our server was and have our drinks taken. For a Dave n busters this one is pretty large and for going on a Saturday evening it wasn't overly packed as In i could walk around without having to get as small as a toothpick to squeeze between people

We went on Half off wed. Decently packed and food came out hot! Drinks specials are good. Half off cocktails! Bombarita, the Hawaiian sandwich, and Voodoo pasta. Games were half off and none of the machines were broken, so that's a W. Plus I didn't run into any crazy kids. lol

I give one star because management was on point and resolve the issue. However, my waiter was very sassy, bothered and disrespectful. He made a point of letting me know he wasn't prepared for all the traffic that was there. Honey you're a waiter at Dave & Buster's. It's always traffic. Strike 1 When we arrived, my daughter was at a party so my family and I decided to have our own table because we weren't a part of the private party it was for kids We also stated that we weren't a part of the party and we have our own tab along with other parents that had their own table and their own tab. Also he ASKED IF WE WERE APART OF THE PARTY... so we were definitely clear on what was going on in the beginning When we got ready to check out, I had to wait 20 minutes just for a tab When he walks up to me, he ASKS me what was your order!!! Strike 2! When I told him my order, he handed me a tab for almost $150 with a gratuity tip for a large party Per my earlier statement it was clearly established that we weren't a part of the large party. He also put a mandatory tip on my order which I would've gladly paid if he walked over and asked if we needed refills or if he made sure that we were OK once he took the order we never saw him again. When management came before, I could even get the story out, they knew the employee that I was talking about Which is absolutely ludicrous because clearly he's a problem. I wanted to put him in a corner because he was sassier than my eight-year-old granddaughter. And the attitude was by far and not needed. When we got home, all of us had stomach aches, so I'm not quite sure what was going on, but the only thing we all had in common where the fries Like I said, shout out to management who did take care of it ,they comped a meal so this gentleman could receive a tip that he didn't deserve AT ALL . That's Dave & Buster's loss because that man deserved absolutely nothing absolutely nothing. He didn't even bring out our food. I would've tipped the server before I tipped the man who took my order And didn't even care to know what it was then attempted to overcharge me and forced me to pay a tip that he didn't deserve. Stop making excuses for your employees because you're short staffed and stand on business This is a multi million dollar business and I expect more. If the machines were down. He should have swallowed his pride and asked for help. Strike 3 your out!! Just lost a spending customer and trust me I wasn't the only one mad you have a lot of people who will drive right past your establishment now

Service was great, they were very attentive to us! Happy hour weekdays for $5 drinks is always a win. This location was just renovated and I was very impressed. The food is decent for being a chain. They have a VIP room, virtual shuffle board, a virtual game room and big screens for watching sports. I'm definitely impressed and would come back.

Everything that could go wrong, did go wrong. Two adults and a 6 year old in our party. They brought the adult meals and forgot to put the kids meal in. The nachos we're supposed to have the jalapeños on the side, they didn't. They forgot one of the 2 margaritas ordered. We ordered 3 game cards, they brought 2 and it took a manager and 3 staff members to straighten that out. The icing on the cake was a hair in my pasta. Terrible experience. The manager apologized, and comped our meals. We still had to pay for the cards and our drinks... if I were the manager, I'd of comped the entire experience.... I doubt I'll go to Dave and Busters again...,

We had a fantastic time at this Dave & Buster's location! Great service at the bar and easy digital machines are accessible to get your playing card. No wait for a table and was a weekend. I was very happy with our experience, the games & prize center. Can't wait to return again soon!

Everything pretty much went well. I went for a party, the food was alright and the service was good as usual.

I go to D&B on a regular basis. Its the best place to watch football in Dallas. They always have ALL the NFL games on Sunday and all the big games on Saturday. D&B has also made some menu changes recently. There is more choices and the quality of their food has improved tremendously. I strongly recommend D&B Dallas for all major sports viewing events!

Typical D&B. Way overpriced. The adult beverages have very little alcohol and are super sweet. So stick to neat if you don't want to have to order 10 for the same effect. Got super crowded and busy as it got later so plan accordingly.

the first time I walked in, it was like walking into a casino. I was literally amazed at how big it was. I had a really good time and they had those power play cards you can use to play instead of using coins. The prizes section was really big too with lots of options. The only thing I didn't try was the food. I'll try it next time. This place makes me want to come back.

Brandon was amazing! He took care of my food allergy and made sure the food was cooked properly. So kind! The drinks were delicious! I recommend Dangerous waters Island Punch. (Alcoholic cocktail) of course it's loud inside but it's an arcade and restaurant. Comes with the territory. Food good. Drinks great. Had a wonderful time.

One thing I will point out ,THE FOOD IS REMARKABLE!! On the other hand the service is terrible..we where sat down and it took a while for someone to take our drinks and when we did he never came ,10 min later and another server asked what we wanted to drink .while we waited ANOTHER server asked what we wanted to drink then took our food orders .so one hour later we had no food or drinks but our food arrived first still waiting on drinks . The staff clearly doesn't communicate that's my only issue but they where very nice and I got my meal last after everyone had eaten then we got our drinks

Fun for the entire family! I went to meet up with a group of millennials at this location to grab food and play games. I had the vanilla old fashioned for my drink, it was super delish and strong! For my entree I had the bacon burger, it was superb. There was some sort of bacon jam on it and it was divine. I got my burger with a side of the garlic truffle fries, way too much garlic and truffle oil for me to really enjoy them. Our server was nice and attentive. The games were awesome, a good amount of them were out of service but I still had a good experience after all.

Food menu atmosphere was there for a birthday celebration, drinks were delicious friendly

This is my new favorite dish at Dave & Buster's. I love to go here and hang out with my friends and family. Last time I went we had a great waiter his name was Luke, he was very attentive and made sure that we had everything that we needed. #hangoutspot

I have not been to a Dave and Buster's for a year and there is one near my work which is awesome. They still have 1/2 off Wednesday and said sure why not lets do it and check it out. You get greeted and they asked you if you are in for the arcade, food or both and I said both. They told me to take a seat anywhere and order through the phone. I sat at the table and I had 2 people asked me if I was ordering since I was sitting on the table by myself, but I was looking at the menu. Ordering through the phone is okay as it was short and condense now. I remember the Dave and Buster's menu being huge, but not it is smaller. I ordered the chicken, bacon, avocado, lettuce and tomato sandwich with fries and the blue jolly rancher drink. Food was very good as I got it pretty quick within 15 minutes after ordering. The only problem is you have to pay first with tip and usually with tip and on I believe with tipping it is based on how well the customer service is. But I was lucky the service was pretty good. I would give the restaurant process a 4 stars. Oh yes I am amazed how many TV's and seating area is like, I was really impressed as it would be a place I would go on a sporting event. Now time for the arcade. They have hand sanitizer stations, but it has a certain horrible smell on it. I rather go to the bathroom and wash my hands. They have a lot of machines where you can buy more tokens and recharge your card. I heard you can use your phone as a card, but not so sure how great the technology would be. So lets do a math of how much each chip costs. So if you get 750 chips worth 100 dollars that is around 0.14 cents a chip. Games for half of range from 1.3 chips being the cheapest which is usually skee ball and then the high ones which are the pirate treasure which is 5 chips. So you are paying between 0.25 to 70 cents a game for Wednesday I think. The arcade games you are going to get your money's worth on it as they last a lot longer than the ticket games. Most of the games require luck involved and cost the most. Dave and Buster's have caught on to the games that require a lot of skill has less payout like the Carnival Milk jugs. I had more fun playing the arcade style games than the ticket games as it last me longer. It is hard to get the jackpot on those. Anyways I accumulated 70,000 tickets over the years as there was a game that I was great at, but they do not have it anymore. The prizes here were not great and not much selection especially for the bigger prizes. Lots of junk prizes I would say.

Came in went to host to be sat. Didn't like the location so I asked was the bar open seating. I was told yes. Got there all the seats said see hostess. I saw a server (Destiny B) in the area asked could I sit at this location and explained the move. After listening she replied "I'm busy so you'll either have to change seats or see the host again. I saw a manager in the area so I just asked for him. He advised he'd get someone over about 10 more mins passed and a nice gentleman named JV asked if we'd been helped. I replied no and he assisted with pleasure. He apologized and offered menu suggestions and made up the prior experience. I understand Covid has made it hard to find good workers, compassionate and even people who care to do their job, but stay at home if customer service isn't your thing. Food came out fast. Drink was decent. JV saved the day.

Great arcade for family FUN! The management is understanding and so helpful and the service is great! Kids definitely have fun and full of excitement. The food... especially the wings are amazing. It's a great place.

I went to Dave and busters Dallas with my wife today. It was a lot of fun and much cleaner then I thought ! It seems like they update the machines and the food/drinks were really good. we had a great time ! Thank you guys !

We had the best waitress ever. I can't remember her name but she's the lighter skin African American woman with light purple hair. She was so inviting, entertaining and personable. You would really appreciate her as a waitress. She had so much concern for all her Tables and for the kids belonging to each table. Me and my sister ordered something small and simple just to snack on while we drank and watched as our kiddos played. It's easy to unknowingly spend tons of money here in a short Period of time . Not even after an hour of loading all The kids cards with money , They were back requesting more . There were a few attractions that you had to have actual money for , I did not care to much for that idea. Overall , We all enjoyed ourselves. It was really Hot and muggy outside so indoor fun around this Time of year is always a plus. The is a great place for family Night , date nights, boys night out and even ladies night out . They have a really nice bar area and I watched as they were pushing the drinks out quickly. I highly recommend this establishment and location.

The employees were very rude, lots of people were bothering me while i was eating, and arcade machines didn't work.

My family and I came to D&B! Kia was GREAT !!! Super nice and funny! Will be back soon because of her!

This location is large, good for groups and plenty of games for the kids! The food is typical nothing special, the waitress was nice and patient with 6 kids ( it can be a lot ) so overall good service. They also have a nice bar area to allow the kiddos ( older ones ) enjoy themselves!

Make sure to order using the QR code or else you may end up sitting there for a while! Everything was well seasoned and delicious. Our favorite was the drink and the burger!

We had a change of plans for a birthday party, and decided to come to D&B in Dallas. So glad we did! Reese was an incredible server. She went above and beyond expectations, was super personable, and it felt like we knew her. She made sure our orders were accurate, our drinks were full and took her time explaining how game cards worked. The wings and garlic Parmesan fries were delicious. It was pretty loud inside, but that's expected given the vibe. So many games to choose from, we all had a great night from young to old.

Incompetent kitchen and brainless hosts. Left me waiting to pickup and order for TWENTY minutes after telling me they'd have it in five. Then they tell me it's not even there and they could start to remake it then so I can wait another fifteen minutes. Absolute inconsiderate morons.

This was my first time here and despite the bad reviews I decided to come with a group of friends and of course... kids and I'm glad we did. We had a good time. Food was good. We ordered hamburgers, chicken wings, pasta, salmon, etc. Lots of things... and they were all good. Service itself could improve but it wasn't bad. Cold beers and hot food.

i came to eat & mike was super helpful and happily came to our service. he is very patient & really nice!

I love Dave and Busters the people are cool and the customer service is phenomenal. The service you get is the type of energy you yourself put out. If you are kind and respectful and chill, most of the times you will have that same persona reciprocated. Anyways the food was actually amazing. I had a mushroom Swiss burger with a lettuce wrap instead of a bun, I shared a half of salmon plate with a friend. We ended the night with a chocolate cake, which was divine . The arcade is always cool vibes and fun. I would come back .

The food was soooo goood. Really fun games to play. Nice ambience with a lot of sports airing all at once