Dave & Buster's

I attended a children's birthday party during the day and overall had a great experience. The atmosphere was enjoyable, the space was clean, and the staff were attentive to the party guests. There was an abundance of games and a wide variety of options available. However, I do have concerns about the bar service. I ordered two Strawberry Watermelon margaritas, and they were poorly made. The glasses were sticky, the drink tasted like fruit syrup, and it lacked tequila. Additionally, the glasses were only half full, even the ice was low. To make matters worse, the bartender added salt from a concession stand soft pretzel to the rim of the glass. For $26, I ended up drinking syrup with pretzel salt, which was a huge disappointment. If the staff can't make a basic cocktail—despite our attempts to provide guidance—then I would rather spend my money at a business with knowledgeable bartenders. I've been invited to happy hours at this place before, and after this experience, I’m thankful I missed out.

I was surprised to see so many middle schoolers on a Friday night, but it looks like there was a school trip (first I've heard of) this night. Felt like my date and I were navigating the abyss of pubescent humans. Didn't bug me too much but it definitely took longer to get to certain games and you had to be careful to when walking around since they were energetic and running around. The food was interesting; I had a BBQ chicken flatbread. The BBQ was a bit overwhelming. My friend and I had some alcohol and the alcohol was super sweet. To top it off, we saw a mice running around haha. I thought I was in Fairfax, not Chicago.

I had to wait over 15 minutes at the bar since I arrived to get attended which was no big deal at the moment, bar was empty, I ordered food to go, it took over 20 minutes to arrive still no big deal, I took my food and when I get home there was food missing, here is where I have the issue, you guys staple the bag and I’m thinking you guys are responsible enough to assure you that your food is in the bag. Too bad I didn’t check the bag before I left, ridiculous I got charged for food I never received. Good for you guys I didn’t have time to go back for a stupid salad but you guys made money off of it, imagine how many times that happens???making money off of shitty service. Why would I hide a damn salad ? Come on people get ur head out of your ass!

Mediocre food at a typical restaurant and bar place. I have to admit they do give out a decent size portion. Great service and staff were on point and super friendly. The family enjoyed their time there, and everyone had a blast.

Clean place. All of the games worked the food was very good. I definitely recommend the ribeye. Mashed potatoes were top notch. Great family place.

We visited Dave & Buster’s today and had a fun time playing the arcade games. The variety of games kept us entertained, and since it was a Monday, it wasn’t too crowded, which made the experience even better. The atmosphere was lively but not overwhelming, which was nice. However, when it came to food, I wish I had stuck to the classics. I tried the Chicken Parm Pasta, and unfortunately, it tasted like something you’d get from a frozen meal, not fresh or flavorful at all. I regretted not going for a safer choice like wings or burgers, which I’ve enjoyed there before. Overall, Dave & Buster’s is a fantastic spot for arcade fun, but when it comes to dining, I’d recommend sticking to the basics.

The waiting staff was great and the manager was really helpful. It's pretty clean, but the changing tables in the bathrooms need attention as one is completely unusable and the other is close. But otherwise, a nice comfy spot for a fun evening. Thank you!

We visited Dave & Buster's on a Thursday evening, and it was a great experience. While weekends are typically packed, the Thursday crowd was manageable, allowing us to enjoy the variety of games without long waits. The bar was a nice touch for adults, offering a good selection of drinks. The place was decently clean, making it a pleasant environment for a night out. Overall, not bad for a Thursday night out!

We popped in for a family dinner and no one was working at the main counter so we meandered to the dining area and were directed to sit wherever we desired. Bethany was our server and she was warm and friendly and provided excellent suggestions, checking whether we needed any modifications to our dishes. I truly appreciate it when the wait staff is familiar with the menu items and ingredients. All the dishes were decent however the standout was the salmon bowl. It was full of flavor and was beautifully constructed as well. The veg sides we ordered (cauliflower elite, blistered green beans and Cole slaw) all fell flat, improperly cooked and seasoned. After dinner, we played in the arcade and there were no surprises there other than a few machines that were out of order. I still wish there were more hand sanitizer placed around the area. It was a fun night overall.

Absolutely everything was horrible! We had our Christmas company party here and it was beyond AWFUL! Food was brought out late, burnt, dried out and missing dishes. I had to hunt down the event managers to get the remaining stuff and to get the "unlimited" drinks refilled because they were completely out. I got power cards with unlimited gaming. Well none of them worked for the "unlimited" part. I had to get a manager one more time to get this fixed. The amount of time I spent chasing managers to get things right was ridiculous. Managers were zero apologetic for all the issues we kept having and they didn't do anything to compensate the lack of everything. I DO NOT RECOMMEND this place at all!

Update 12-25-2025: Filed complaint per Dave B.'s suggestion almost two weeks ago. No reply. Complete radio silence. Still looking for that zero star option. Updated: after an hour someone took our order but the food never showed up. Wow!!! That's fucked up. Where is the zero star option??!! No service. Sitting here waiting 45+ minutes for someone to take our order. Totally unacceptable.

I can't say enough about this location. We had my son's birthday party there and the staff was so attentive and really so welcoming. We had some spills and nobody seemed annoyed although I can't imagine that wouldn't annoy anyone. The GM came but and wished my son a happy birthday.we had appetizers instead of entrees and best decision. So thank you DB for making my kid smile.

Service still a let down. Literally tried to call 5 times to ask about information. No one answered so I drove in person to ask and mentioned how no one picked up. Some manager said no one could answer as an excuse for not answering or returning calls for 3 days No sense of accountability ability when I simply suggested to make sure the phones can be reached and be diligent he just side eyed me seemingly annoyed and walked away without even acknowledging the wrong. It makes sense why they can't even reach 3 stars. I'm sure I'll be asked to "leave a review" soon like that'll matter

Came in on a Friday night- and overall had a fun experience but a few things stood out as sub-par. To be very fair it's a Dave and Busters I wasn't expecting the food and drinks to be outstanding but was expecting better than what i got. The espresso martini was horrible and that's a drink I order everywhere - it tasted like pure syrup. I couldn't even finish it. Tip- stick to the basics beer and white claw! The boneless chicken wings were fine, I didn't love the sauce I chose but that's not the restaurants fault, I recommend sticking to Buffalo (again just stick with basics here) the truffle fries were not good- my friend found them inedible which I did eat mine but they definitely didn't taste like truffle and were very oily. To be fair the food and drinks weren't horribly priced. So I give a point in that category. Our waitress was very candid about wanting to get off work and not wanting to be there - which as a server myself I can relate to the sentiment but you shouldn't let your guests know that information. It was clear none of the staff wanted to be there and they weren't faking it either. Next we waited at the bar to buy game cards and had to wait like 10+ minutes to be approached at a nearly empty bar. We told the male bartender what we wanted and he said he'd go get them never to be seen or heard from again. So when the female bartender came up we asked her and she was able to get us our cards right away. Then the guy saw that and gave us a sheepish look and acted like he was getting us taken care of all along (he totally wasn't). Once we got our cards the definite hi-light was the games- for $20 we got over an hour of entertainment and got to play lots of different things. I loved the arcade and the only employee who actually looked like he was enjoying his job and was friendly to me was the guy working the floor and he was giving out tips and tricks - shoutout to him. The prize selection was good and we all walked out with prizes we loved and had fun, but the service was lacking: and the final thing was the cleanliness of the women's bathroom needed a lot of work - multiple toilets clogged and only one stall had toilet paper! Even theme parks have cleaner bathrooms than this Dave and Busters! I'll be back for the games and a white claw but skipping the food and cocktails next time! And to the staff here - fake it till you make it, you'll get tipped a whole lot more that way!

Always a classic experience when we pull up. Surprisingly fast service as our food came out in minutes. Got the play package that included wings, a drink and a game card. We ended up upgrading to the wings and drink (I'm a sucker for Stella). Games were on point with some new ones I've never seen. Shoutout to the

Playing games, the prices are insane. We purchased $40 worth. It doesn't last more than 20 minutes. Then we went to grab dinner. Food is not good. The restaurant is empty, wonder why.

We always have a great time at Dave & Buster's! Located inside Fair Oaks Mall. Parking is free. This is a great place to play some games and to grab a bite to eat. They have a variety of arcade games, tabletop, air hockey, ping pong, billiards, etc. Their menu offers chicken wings, salads, appetizers, flatbreads, burgers, sandwiches, ribs, fish & chips, pasta, desserts, and a large variety of drinks. Service is lovely and they do a great job keeping the gaming area clean. Restrooms are also clean. Overall, we are fans!

Came here with a friend to enjoy both the games and the food here at Dave and Busters, left with an average experience. We specifically went here on a Thursday to catch the games while eating some of the food, since they had an AYCE Wings special ($23.99), the arcade was just a bonus really. The Food: Went here for the wings. And the score is a 3/5. For the AYCE option, they only had 3 flavors available to choose from, Honey BBQ, Buffalo or Plain. I should've gone plain because both the BBQ and Buffalo were so heavy on the sauce and it's aroma just hit your nose in an uncomfortable way. Also, after each order we placed again, the quantity got smaller and smaller, which was weird. The Arcade: Plenty of arcade games for all ages. And, there are a variety to choose from. There were some new games that I haven't seen from other D&B locations, so that was nice to see. The Service: Service was okay. Going early for dinner, we didn't expect the crowd level at the dining area to be packed, so service should've been good. However, the service here wasn't all that great. Staff were friendly, but just not attentive enough. Food came out very slow, and even check ups/re-orders on food were slow too. Overall, a 3/5. An average arcade with decent games. Food was just about average with the same being noted for the service.

I've never had any problems when visiting here. Food has always been plentiful and the portions are big compared to other restaurants I've been to. They have good promotions for their arcade too. There are a good variety of games to keep everyone interested.

We visited on Wednesday to enjoy the half off games and then wanted to pick up an entree for dinner to go. We understand there were lots of people waiting to order but after waiting for a good ten minutes of the same person walking back and forth, we finally made our order. We decided to go play some more games while we wait for the food to be ready. After 15 minutes, we returned and the server who took our order tells us that he didn't press send on the computer.. so we waited another 10-15 minutes for our meal. Not satisfied at all for forgetting to put in the order. The food however, was really good. We got the All-American Cheeseburger with fries. The burger was juicy and the fries were quite crispy!

Ordered. Noticed 2 families come in after us. One family gets their food. Ok. Second family gets their food. Cancelled order. From this Veteran on Veterans Day. Thanks for no service D&B.

I enjoy this place for what it is: a giant arcade. I wouldn't say there's much other reason for going. I've been here multiple times with my family and I'd say it's a great place for groups. It's got lots of lights and games in the space. There's prizes if you get enough tickets but most of the prizes you'll get are just typical cheap toys or products. The food here is not anything to write home about. It tastes like any chain food really. They could replace the food with Chili's or Applebee's and we'd probably never notice. The service here is good. Rush ally the wait staff are pretty on top of getting you what you need if you are eating there. There's also a bar top with pretty good service. The credits are fairly priced in my opinion. I wouldn't say it's super expensive. The more cards you get, the more of a discount you get as well. Pro tip: you can save your tickets earned if you bring back your previous card and combine it with your new one. There's also a parking lot so parking is abundant and easy to get in and out of. It's also in the same shopping center as Fair Oaks Mall so it's close to a lot of other things.

Meh, it's ok. Brought 3 children (10,5, and 2) here and came out alive a couple of hours later. Parking is plentiful and the area equipped with games is spacious. The dining area is small , so I'd recommend eating elsewhere if it's a busy time. My biggest complaint would be there's no attachment to the mall. No games we tried were out of order. The prize area is clean and organized, but lacks much for under 1000 tickets. This was the grandparents idea, not really my thing, so I'd return only, again, under suggestion in the future.

The food here was surprisingly good! The service was also really good despite how crowded it was. The games were also really fun! Check for a deal -- they've been having 1/2 off food on week days which is so worth it!

Went here for a birthday party, and had a pretty good time! the staff was nice but those prices are a little wild for some game points (its around 7.5 points for one play of a game). but for birthday party's they give 30 $ worth of game points to each person for games that have other colors then blue, and unlimited(for the party length) games that are blue on the cards for the party's. and the games where good quality but a few were being fixed. the food they give us for the party was ok but they gave us a lot so that's worth the price. the place was also pretty clean. i would recommend going here for a birthday party or just to come to here just to play.

Always fun but be prepared to pay for it. It's of course an huge arcade. Loads of fun and the use of the card makes it so easy to spend spend spend. I would definitely go as much as possible but it's expensive.

It's okay but not something phenomenal. Having traveled the globe, malls in the US don't have much to offer. First off was happy when I heard Dave and Busters was going in where Sears was. Their food offerings are decent, and are similar to Red Robin. Go with burgers, fries, and a cold beer. This will make up for all of the noise. Age has made me more curmudgeonly. Noise is expected, due to who knows how many video games and activities. It's best to go during a weekday, as crowds on the weekend are unreal. Props to the restaurant, but I prefer more laid back. Am grateful they have skeeball and basketball shot games. You can collect tickets for prizes. Basically it's an adult Chuckie Cheese, although at least here, no rodents are serving your food to you. It's an ok place.

4 Stars for service and drinks. 3 Stars for a lot of games not working properly or being out completely. The Basketball machine didn't calculate the points at all even if you made baskets. The Basketballs came out so slowly, too. The Grab N Win claw machine had the stuffed toys so jammed in that you couldn't really have fun trying to get them. Connect 4 game's basketballs were kind of flat. The Tons of Tickets game's claw was defective as part of it was broken or loose. Star Trek Coin Pusher game kept getting stuck. And the Air Hockey game had trouble with the air. Hard to play with these kind of issues...

Horrible service. All servers running around with their heads cut off. No one is managing them. We waited for 10 mins to be seated and it wasn't even the hostess. Then when we got seated, there was no server and after 10 mins I flagged someone down. He tells me he'll be right back and he ever came back. Horrible service and from this the food is probably worse. Don't come here to eat!!!!

No vegetarian choices unless you want to take meat off something and pay normal price. Service is as awful as can be. Expect your apps before your drinks. Been coming for several weeks because a friend wanted me to join him. But now, none of us are ever coming back. I won't come back even if you paid me to...

Dave and Busters at FairOaks Mall is just bad. Made a reservation and when we got there, they were in the wrong place and they had given out all the billiard balls which were requested. Ordered several things with "No tomatoes", due to an allergy and plate came with tomatoes. Ordered double drinks and never got one but was charged for them. Service is at the best bad most of the times we've been there. Last time they had one bartender for the entire place during a Commanders game with every table taken. They no longer have bottles for beverages except for Corona. It is extremely expensive now to even step foot in the door. They've added "fees" to just about everything. $3 for a play card. 20% for "Large" parties that you're not told about till the second bill comes. We had three parties and decided to just combine the check to make it easier for the waiter because he seemed so confused about what went with who. When we combined it, he had to bring a new check because he added the large party fee. Drinks are poured short then they try to tell you they are "supercharged". In all honesty, take your money and go spend it somewhere else. Bad food. Bad service most of the time. Bad value and way overpriced.

I came here on a random date because the guy was trying to get a little creative. I had so much fun! It's been so long since I've gone to Dave & Busters and it's been a while since I went on a date like this. Dave & Busters is such a great spot for a date night. It makes things less awkward because you're having so much fun competing and playing games. I'd go back. It was super empty on a Thursday night so it was very easy to play all the games we want. He did $60 on each card and I don't even think we ran out of all the money, and played a ton of games.

I have been sitting at the bar for about 15 minutes now. I've had about 3 bartenders walk past me. One is chatting with 2 people for the past 5 minutes just a few seats down. My children are playing games and I just wanted a mimosa. I was finally asked if I need help but let the bartender know I was completing my yelp review. Next time a friendly hi would even suffice as I approach the bar.

Overall fun place to kill some time and play some arcade games. Nothing really special but definitely captures the lights and exciting aesthetic. People leave their cups everywhere after finishing their drinks and it would be nice if there was maybe some clear places to return them to prevent this. Biggest complaint is the prizes are pretty bad so even though my friends and I collected lots of tickets we couldn't find anything we even wanted out of the whole prize store.

My wife and I have been going to this place for years just for the arcade, and as long as that's all you're doing, it's been fine. We go, play till we are bored and usually leave with a handful of chips left. If that's all you're going for, it'll be okay. You get a start for that. However, the food there is a completely different story. Every. Single. Time. I get terribly sick. The first time, it was the missing work for a week kind of sick. That time, I figured it was just from being out in public, though it wasn't Covid, flu, strep, or anything else the doctors could test for. I did my week or two of penance and thought nothing of it. But, what about those tickets we've racked up from years of going to Dave & Busters, I hear you ask? Good question! We thought, my wife loves pizza and churros, let's grab some free food coupons! Oh, how naive we were. When we got our food, I was so hungry I ate down two pieces and was working on a third when I realized that the "cheese" tasted super doughy. Upon closer inspection, we find that the flatbread was completely raw! Even after the cheese had cooled and hardened, we could probably have pulled out the dough and formed it into new little pizzas. I hate sending back food, but that was completely inedible. We told our waitress that it was raw and we didn't want another one and she took it away and said she would mention it to the manager. Who knows if she did, we never saw the manager. The churros were nothing special. It kinda tasted like they were raw in the middle too, but I'm not sure if it was just the caramel filling being so mild it tasted like raw dough. Either way, not really recommended. Later that night, the vengeance of D&B Dough dutifully doled out its demonic discipline. It started as stomach pain, which I assumed would fade in time. After a night of difficult sleep, I awoke with a dizziness which had me worried that I couldn't walk down the stairs and a nausea like I had never experienced. I fought my way through an hour of church, but couldn't stay much longer. I thought that perhaps some nice pleasant and mild melon would help settle the stomach and make it happier. My saving grace was that melon is relatively pleasant in both directions, although pleasant is not the way I would describe the experience of being converted into a pizza and melon fountain until there was nothing left to remove. And this is where we find me, alone in a bathroom desperately trying to express the liquid that has become my bowels from both ends until my fever abates and I finally exorcise myself off the doughy demon that holds me captive. Avoid the food, but the games are ok.

This was a terrible experience; I do NOT recommend this Dave and Busters. I'm usually not one to be bothered to take the time to write a review, but here we are. Now, if you are going for the arcade, fine; there is a good time to be had. I want to focus on the service. No where in this review will I be talking about the overall quality and presentation of the food because: I WAS NEVER SERVED!! Got there with my family and sat for close to half an hour...not even a glance from a server. No acknowledgement whatsoever. This seems to be a recurring theme at this location. I experienced this exact same thing when my wife and I visited here our first time checking this place out...we chalked it up to a fluke. But this issue seems to be systemic. I truly hope this place gets its act together; I hope leadership there starts taking a serious stance on such a core metric for the restaurant industry...customer service.

The bartender Evelyn gave fast service and was really friendly will be coming back in the future. Great experience.

Had my son 7th Birthday party here. I am very happy that I went with this route because I literally didn't need to do anything but bring myself and the birthday boy with some goodie bags. We reserved a private room for our guests. We were shocked on how many people showed up it was very unexpected the crew had to run back and grabbed extra utensils and plates. The crew who was assigned to us help us made sure my guests were good. They had drinks filled up and ready. Everything went smoothly and there were no problems at all. Thank you guys for making a fun stressful birthday party. kids asked us the next day can we do it again next year.

The server Shame ask like they just don't want us here It's sad Couse I love this place The late Fri and sat night here is fun I vibe is not there to bad they hire mostly junky's that ask like they own the place !!!!! But the girl that brought our food was very, very polite and nice the food was great

As a mom with a two year old and a seven year old, I love this location much better than the springfield one. For one, only one entrance. When I inevitably "lose" my two year old, i can be assured that he hasn't escaped out since there's only one main entrance. This one is much more spacious as well, the games are spaced apart much better. I also appreciate the dining booths that open up to the games area. Littles can play, then come back to the table as they please and I don't lose sight of them. Happy hour 4-7 on Wednesdays means half priced cocktails for me, and Wednesdays also mean half off games! Sign up for the app to also get a free credits :)

Kids love this place. All of the machines worked for us. We were able to get a table. Ordered the pretzel which was huge! And kids loved the shark drink!

I do not condone this service it was very rude for them throwing their hands up and asking wt do u want then in a disrespectful way, also on top of that they refuse to give any more things out to us js bc of us asking for a different drink, I will never come back to such a disrespectful service at this place ever again. When we first got in; our waiter already had an attitude and being disrespectful. He got many of our orders wrong. after the service they were talking about and complaining, can't with places like thi.

i found a pubic hair in my food extra calories yum. Also the waiters yelled at me and called me mental when i flipped a table. I felt so special in that moment and i want to thank them. 5 STARS

Went on a Monday night at 8pm..The $5 Special was a joke of an appetizer. Brought us a bunch of crumbled nachos from the bottom of the bag on a plate and barely any topping. They don't have much of a beer selection and their Sunday/Monday $3.99 a pint special is limited to 4 domestic light beers. Took 15-20min to get my second round and they added 18% mandatory service charge for bad service. Won't be going back.

This place isn't as bad as the reviews say it is imo Came here for dinner with the fam and had a good time. Service was good and the food was OK. We got the Lemon pepper wings and chicken bacon avocado sandwich, fries, and a couple kids meals. They have plenty of arcades and games to play (much better than Chuck e Cheese) but it's more expensive to play here. I should have come on Wed night when things are half off!

The food was alright - nothing to write home about. I'm sure certain menu items are better, but the tacos I got were kind of soggy. The strawberry margarita wasn't that great, either. The service at the booths/tables was nice, however, service at the bar was quite slow (they were just standing around and chatting). I was ignored for awhile even after making eye contact with them and eventually had to wave them down. The games are always fun and I would come back just for that. Overall, it's a great hang out spot for friends and family and even dates.

I've been to this Dave and buster's place for 5 years now and I'm seeing a rapid decline in the quality of the games. I felt that the machines are starting to be very dated and old, and having a lot more issues with them than usual. I felt that some games are not maintenance correctly (one quik drop machine to the right was missing a screw and the left quik drop, the button inputs are not working correctly as it either doesn't detect it being pushed or being detected but doubling the amount). At this point, if this location does not work on their maintenances on the machines, this place will die out and might cause people to instead go to the Springfield location.

We love D&B! Super convenient this is located at the mall but I dislike the fact that in order to go into D&B you have to leave the mall since they do not have a direct entrance from inside the mall yet. Another thing is that they have limited games compared to the Springfield location. It's also kind of annoying that every time I have gone a good handful of games are out of service. Overall it's great for the family! But due to those 3 things I have to give it 4 stars. Would probably rate it less but I have had amazing experience with the waiters and kitchen staff.

Was approached and told they are closed until 8. That a volleyball team rented the entire place out. On Wednesday half price games. My child was looking forward to this all month. Thanks for ruining a good time will never return again!

My son and I frequently visit Dave and Busters for their games and I thought it would be a great idea to host his 12th birthday party at the Fair Oaks location. The process of booking his party was very easy. You simply go onto their website and choose which location you'd want your party at and choose which party package you'd like. I chose the field goal package for 10-20 guests which included tables in a shared space (I was concerned at first because it said shared space but the area is divided so you have plenty of room for the kiddos), food for each guest (cheeseburgers, fries, mac n cheese, and unlimited refills for drinks), power cards for all your guests, and a unlimited video game play wristband for the birthday boy! You can also add additional options for food and game play. They allow parties to be 2 hours and you can bring your own cake/treats. We planned our party from 3-5. Upon arriving the manager will greet you and take you to the party area. Everything was set up nicely and the customer service was top tier. If you needed anything they were very quick to accommodate your needs. As guests are arriving they can go spend time running around and playing games. They served food for the kids 15-20 mins after your party start time and we ordered more food as well and everything came out fast and tasted delicious! I'm so glad I booked my son's birthday party with Dave and Busters, they truly made the whole process so easy and stress free. All the kiddos had so much fun!

Dave & Buster's needs to get Fubo TV for their sports channel viewing on all those screens. Watching the sports is okay at Dave & Buster's, however, if they had Fubo TV as their sports streaming, they would get the Fubo Sports Multiview with all the stats and Fubo has every Nielsen rated sports channel.

My family and I love coming here. They recently revamped food menu and wife and I were very pleasantly surprised. Food was high quality and delicious. She had old salmon entree( not bowl) and i had ribeye which was cooked medium rare as requested perfectly. They were delicious!! Kids had pizza and fish and chips and a pizza which they devoured. I must say I enjoyed DB ribeye more do than same at Cheesecake factory. I

The bartender there is a THEF!!! I left a 20% tip and my credit card company contacted me saying I left 38% there. I tried calling management without success. Check your statements with these thieves.

Enjoyed the new COVID protocols. Seat yourself, order your food through the app and BOOM....your food arrives. There's ample seating that accommodates social distancing, however, good luck finding a clean table. Empty plates and half-eaten food line the tables in the seating area. The food was good, price fair, and the staff super friendly. The kids enjoyed the games but were a little underwhelmed with the prizes (or lack there of). I wish they had more hand sanitizer stations in the gaming area but beyond that, not bad for a date night with the kiddos.

I have to say I have never had a worst experience. Thought it would be a fun Saturday night with my kids. Made reservations for 5. Took 25 minutes to get a drink, a hour and a half to get food. I should not be getting up to go to the bar to get drinks and waters for my kids. I don't understand what the issue was. The wrap wasn't even wrapped. Ordered my check right away. Then of course we bought game cards because what else is there too do when your waiting for food for a hour and a half. Went to play games half of them weren't working. Asked the women at the front desk to help put 17.5 points back on my card. She said the tech guy will do it. He got to the game then rolled his eyes and said the front person would do it. My patience was done. I do not need anything from you. We've spent enough money there for nothing. What I want you to understand is that is unacceptable. I am a very patient person when it comes to that but I was about to get up and get my own drinks and food. Thanks for writing back but We're good. We just won't be back. Good luck!

Jeff clearly hates his job! We were so excited to celebrate Halloween at Dave and Busters with the kids. Spent hundreds of dollars between my friend and I. Would of spent more but we felt so uncomfortable. Jeff literally killed the whole vibe. We approached Jeff with smiles. He looked visibly annoyed by her presence and then snapped at us. We didn't see the sign that said the desk is closed and that really aggravated him. How dare us customers ask him something that was completely obvious.. right? Only this is, we unfortunately did not see the poorly placed sign. It would be nice to be greeted and welcomed when entering an establishment. It's not our fault you hate your job, Jeff!

One star for nice, clean facility. The food was plain and bland and overpriced for the amount served as a "dinner." Our waitress (Maria who fancies herself a model) was inattentive and under informed. In fact, she never returned to check on us once our food was delivered. No, they weren't busy. She was just off to the side chatting with the host. We had to go locate her to get our check. Sucked. Sucked. Sucked. No wonder they were empty on college football championships night! Do not go here.