Glen L.
Yelp
It's the NBA playoffs season and I had never been to a Dave & Buster's. Why not?
The Good: Several large screen TVs that make watching sports in the bar/dining area easy regardless of where you're sitting. Having said
that, I did have to negotiate with staff to actually change the channel when the Phoenix Suns game came on which seemed bizarre since nearly every guest at the bar was there to watch the game.
Decent Happy Hour specials that last till 7:00 pm. Well-made cocktails. The Vanilla Old Fashioned is exceptional and packs a punch!
Despite the chaos/noise of the arcade area, you're insulated from it when sitting at the bar.
Food is of average quality, akin to an Applebee's.
Other guests sitting at the bar were friendly and chatty. Mix of locals and travelers.
The Bad: Some of the food items are way overpriced. I ordered the crispy chicken tenders with chipotle BBQ sauce. They were priced at nearly $12. What I was served was four small tenders. I actually thought that the order had been placed wrong or I was being served a special Happy Hour course of a smaller portion. I know food costs are
skyrocketing but it would probably be better to just take this item off the menu. I can't imagine I'm the only disappointed guest. To be fair, the nachos were a much larger portion.
The Ugly: With the exception of Adam, the bartender who waited on me, the rest of the staff has a "That's not my job mentality." And when they actually say, "That's not my job," it is pointed. Again, staffing shortages are a huge problem now, but plenty of other places are still managing to deliver exceptional service.
In the end, would I ever return to Dave & Buster's? Probably not. There are tons of other establishments that offer this same concept at a better value. I totally understand the brand appeal of Dave & Buster's for families. It offers something for everyone. The kids can play games, Mom can drink a bottle of Chardonnay, Dad can watch the
game while kicking back a brew. It is convenient, albeit not cheap. Similarly, the food on offer is not something you would come here for. I ordered the grilled steak salad that was OK but was marred by the
tons of dressing slathered on (note to kitchens: ALWAYS put the dressing on the side!). For the Tempe Marketplace location in
particular, there's just too many other good options around.