C E.
Yelp
I've been going to Dave's since it was just a food stall on Hollywood Blvd. Mind you, I regularly usually eat at the Glendale location or Hollywood location, and even recently visited the Las Vegas location to try the new cauliflower sliders and have never had an issue and have only ever had positive feedback.
My postmate delivery guy was awesome and on time. But that was about the only positive thing about today's order.
I ordered at this location via postmates, and it was single handedly my worst experience with food quality. We ordered 2 cauliflower slider fry combos, 2 extra cauliflower sliders, and were given free 6 pc chicken tender bites for surpassing an order over $20 (and all were medium heat). All items, since all were medium heat, were ALL OVER SALTED. Like as if they poured a whole container of salt in the spice mix. So inedible, my family was not able to eat past 1 slider! It left a disgusting taste and textured in our mouths. It was absolutely disappointing and disheartening because we had no other back up food options since we've been moving and have none of our kitchen stuff ready.
I reached out to postmates customer service and said that my order was ineligible for a refund because it was not them at fault and they would reach out to the Dave's Hot chicken Pasadena location at Kitchen Mix to ensure that this didn't happen again, but never resolved my issue.
I then continued to reach out to the store directly, and gives an automated response that the kitchen is unavailable due to a busy kitchen. Which is understandable on a Saturday night. However, I'm sure I wasn't the only customer complaining about over salted items, and they can't get any feedback because they don't answer their phone lines!!
All in all, my family and I are completely water bloated from trying to rid of the salt mounds that were used to season the sliders, unable to get a refund for the $50 we paid for the useless items we were not able to enjoy or eat, and are not impressed by either postmates customer service or this location's customer service.