Del Taco

I had an amazing experience at Del Taco in Whitehall! From the moment I walked in, the staff was welcoming and friendly, making me feel right at home. The restaurant was clean, and the atmosphere was upbeat. The food was outstanding — fresh, flavorful, and made to perfection. I had the crispy tacos and a beef burrito, and both were delicious! The flavors were bold, and you could tell the ingredients were high quality. The portions were generous too, leaving me completely satisfied. What really sets this Del Taco apart is the quick service. Despite being busy, my order was prepared quickly, and everything was just as I requested. I’ll definitely be coming back! Highly recommend if you’re craving tasty, fast food with great service in the area.

5 dollar box with snack taco makes 6.38 yummy to my tummy 🤤💕 my doggy loves tacos 🌮 too I love the fries 🍟. Love it comes in 5 dollar box 🎁 you should try del Taco 🌮🌯 so much to choose from.

Del taco is a great west coast brand, but there are few locations in Ohio. Del tacos taste better than what I expected. Tacos taste fresh and the price is really low. Crispy and soft tacos are both great. Service is great and WiFi is available. The dining room is beautiful, clean, and full of Mexican style warm colors.

Worst service from this location everytime it's the manager tonight doors are always locked early . She had 1 car in the drive thru with 2 employees and herself and when we walked up she was just talking away with her head out the window and when she noticed she had other customers she went back inside as if she had been working. Stood for about 5 minutes waiting and decided to leave 🙃 sad wasn't able to order our simple order of del taco famous desserts . Very regular customer just sad . I guess you can only expect proper service during the day.

Me, my husband Kyle and my son Anthony love coming to Del Taco and we go through the drive-thru each time. We love that they're open 24 hours!! The employees that work there are really friendly and they get our food pretty quick to us. They do serve cheeseburgers there and their tacos are a lot more filling than Taco Bell. Oh and their caramel cheesecake bites are delicious!! A must have!! I don't think there's one thing that we got from Del Taco that we didn't like. I hope this helps! 🙂

I always come late at night, so it takes a bit sometimes. But that's OK. My food is always fresh, and it is leagues better than Taco Bell. I actually drive past 3 of them to get here. I have never gone back to that terrible place since I discovered this Del Taco. Maybe too much info, but my stomach the next day is great after Del Taco. The other place... not so much. Del Taco hot sauces actually taste good and not like burnt plastic. They give me a GOOD sweat when I get to the hottest. Thanks guys, I love you. 💓

Food has always been good the two times I went with my mom. However, I had a bad experience with (I believe was) the manager, yesterday: I thought I was missing a fry, as part of the order I paid for my mom, sister, and I. (We actually were missing my sister's burrito, but this was fixed very quickly.) When I told the manager, the lady who took our order, she got very loud and defensive. It was like she was almost talking down to me, which I don't appreciate. I was pretty shocked. Her tone and energy seemed very disproportionate to mine — I didn't come off rude or nasty; I was just making sure all the items I paid for was accounted for. I understand correcting me about the items my mom, sister, and I ordered, but it is never okay to use that kind of tone when a customer is not being rude and just trying to account for the order they just spent their money on. We could have just calmly reviewed the receipt together and then just dismissed the misunderstanding — like water under the bridge. At least another worker was kind: She offered to charge me another fry and apologized for the misunderstanding. It also got kind of loud when my mom, sister, and I were finishing up our meal. The manager's family or friends sat near us and was kind of loud. I know that little kids can be loud — I get it. It's just that and my earlier interaction with the manager spoiled my appetite to ever visit and order any food from this location ever again.

Never get the opportunity to have Del Taco since there are none near me. But this was a great first time for me. My food was hot, well-portioned, and timely. They have a wide menu that can accommodate many people and the different preferences they might have. I honestly wish we could have more of them out near me in Missouri. I’d go to Del Taco over Taco Bell every time.

Food is always hot and is good. Fries are perfect and the desserts are excellent. The customer service is on top of it.

Everyday can be Taco Tuesday for me. I have been meaning to update my review. Last several visits have been really good. Inside, cleaner store, and good service. Food portions are good with tacos full. Definitely a solid location and staffing improvements. I have pretty much switched to Del Taco based on pricing and affordability, but hey, it tastes good too!

As a lover of Taco Bell I was curious how it would compare to Del Taco. I ordered door dash so everything wasn't quiet as fresh but I was happy overall and the price was right. Iced Coffee (Cafe de olla)- I'm a bit of a coffee snob and I would order this one again. Deff better than McDonalds or Taco Bell iced coffee, just a touch of flavor but not overpowering. Real strawberry Sprite - it was good, reminded me of a Shirley Temple. The straws are very wide tho like smoothly straws and the strawberries were getting stuck which was a bit annoying. Refreshing but nothing to write home about. Regular size Queso & chips - thought it was on the smaller side considering they make an even smaller snack size. I am a lover of Queso and this one was creamy with added flavors and would deff order again. Tortilla chips were crunchy and plain. Snack Taco - basically the same thing as Taco Bell's hard taco, with a slightly different meat flavor/texture Snack Queso quesadilla- this was the only thing I didn't enjoy. It was basically a soft taco with melted cheddar cheese and another soft taco stacked on top, and then folded in half. It was too much tortilla and not really queso to be found. Would be better with just one tortilla. Crispy chicken taco with ranch - reminded me of a Wendy's snack wrap or Taco Bell's cantina crispy chicken taco. Enjoyed the chicken strip, no complaints.

One of the best Del Tacos I have ever eaten. Super fresh and great service! I believe it's of the closest to the East Coast.

Real strawberry fruit smoothie Real ingredients, you can tell minimum! so much better than fast food for a comparable price, if not more affordable! Good customer service, cashier brought food out to me at table instead of me having to go up to cashier.

I happen to be in the area so I decided to try this place out. I ordered 2 bean burritos & 2 shrimp tacos. I was pleasantly surprised that the bean burritos were very good. I decided to get sour cream on the side and I tried all of the sauces. Medium was my fav. The shrimp tacos were also good. The lady at the drive thru window was so nice and helpful. When I told her this was my first time trying the place she said I picked 2 good options and her coworker came to agree. They were nice! I didn't go inside but the outside was clean so I definitely appreciated that. I would definitely go back to this location

I'll split this into two reviews, as I've gone twice in the last 48 hours. I'll preface it by stating that the key here is to not compare this restaurant to its main competitor, who shall remain nameless (bell sounds in the background). The service: My first visit was the night before last in the very late evening. My wife and I sat in the drive-through, waiting for an extended period of time as we stared at the one car at the window. After upwards of 5 minutes, I called out, "Hello?" to the 2-way speaker, much to the wife's disagreement. She knew that I knew that the attendant knew we were there. I playfully did it as a way to remind the person that they should have at least greeted us with something like, "Welcome to Del Taco. Please take a moment to look over the menu and I'll be with you in a moment." Note: Acknowledge your customer's presence and don't keep them guessing. After another 20 seconds, a voice replied, "I'll be with you in a minute". She didn't sound rude, but it wasn't entirely welcoming either. After a few additional minutes, she apologized and took our order. It seemed that there were only two people working there, probably as a result of the difficulty of finding people to work fast food these days. I guess that's why we had to wait for so long. The food: We ordered two beef tacos and two tamales (being my favorite Mexican dish - I was surprised to find them available at a fast food restaurant) with cheese and chili sauce. I didn't care for the taco at all. The tortilla felt a bit moist and a tad rubbery, the meat's taste, temperature and texture were subpar and it had way too much cheese (like that "nameless" restaurant that stacks way too much cheese on their signature chili). The cheese was finely shredded, but the taste just wasn't there either. The tamale, though I expected little with it not being authentic (tamales take dedicated time to make - over a day) was really disappointing. Again, too much cheese and the meat sauce wasn't very good at all. I'll have to give it another shot and order them without any sauce next time. I concluded that I wouldn't drive that distance again, at least not for those food items. Today's visit: I drove through in the early afternoon and still waited a little longer than I felt necessary, but I was expecting it. When I got to the window, there was only one person in sight. She was a very pleasant young lady named Dionna(?) who had immediately greeted me when I pulled up and said she'd be with me shortly. This time, as per my son's suggestion, I ordered the Grilled Chicken taco. OMG - I thought I was at a different restaurant! The tortilla tasted better, it had less cheese (which tasted the same), but the chicken was amazing! I added mild sauce after the first bite, but felt it was better without it and ate it as presented. I also had a vanilla shake, which was another winner (imho). In fact, I'd put it against the shakes of many fast food joints that specialize in frozen dairy. It was of great density; a bit harder to pull out and rich, but in subtle fashion, which I liken to the shakes and malts of my teen years (the 80s). The only downside was the straw, a bit TOO large in circumference, making it even harder to pull through comfortably. If you've ever taken a pulmonary test, you know the difficulty of passing air through larger holes. Still, that wasn't enough to undo the great taste. I will return to try the hamburger at some point, in addition to a tamale without sauce (they also offer red & green sauce), as long as they're in season (I believe it's a promotional item). I will also enjoy a few more of the chicken tacos, which in my opinion is the real selling point. I give them three stars as an average between "could've been better" and "good", but five stars for Dionna.

Didn't realize it but we went there on opening day! Parking lot and drive through was packed so we parked in the lot next door. Menu is huge and includes hamburgers and French fries to name a view as well as the huge line of Mexican! Our meal was delicious and excited to return for more! The nachos were fresh and covered with white queso ! Very plentiful for a dollar.

Nothing wrong with getting a cheap meal with a flare from Southern California (where I was first introduced). I have been waiting YEARS for a del taco to come to the area. Way better than Taco Bell, imo

I took a detour home and passed this newish spot so I decided to grab a snack! Online it showed that they are open until 2 am and it was a little before 11 so I knew they weren't about to close. I had no idea a Del Taco opened up around here and have never been to one anywhere so I was excited to try it. There was only one car in the drive through so it seemed as though I'd be in and out! I sat at the ordering window for about 5 mins, wasn't sure if anyone was working. Finally I was asked for my order. I wanted a strawberry shake- out of strawberries. I got chocolate instead. I also ordered a bean, cheese and rice roller. Pulled up to the last window to pay, and got the dirtiest look from the cashier as they took my card. I'm talking a pissed off glare. A few mins later they hand me my bag and mumble for me to have a good one without asking if I need any sauce or napkins or anything else. Window shut with me having very diminished hopes for this place. Not a fan of the milkshake. It tasted like if you took a bowl of the most generic chocolate ice cream and let it slightly melt. The burrito wasn't tasty either. It was so dry, no cheese that I could see or taste, bland rice. That sauce I wasn't allowed to ask for could have really saved it. Oh well, now I know it's not worth my time at all!!

This was a pleasant experience. I stopped there while the superbowl was about to start so there was literally only two other customers. I ordered a drink and a taco salad, minus guacamole, cheese & sour cream. They gave me a good bit of meat and a few tortilla chips in the salad. I can say this was what the average taco salad tastes like when you go anywhere. I was satisfied with the service and the food. The place was also, very clean, (I ate inside). When the drive-thru wasn't busy there was someone cleaning the tables. Let me just say--I appreciate the cleanliness. This seems to be a MAJOR problem with fast foods nowadays. I have been to McDonald's and Panera and when it is slow, RARELY is someone out there cleaning all the dirty tables (which are many).

I wish this Del Taco was located where I live! I would never go to Taco Bell again! Everything here is fresher and portions are more acceptable. You must get the Del Taco. It's shell is totally filled with contents. They are currently featuring Tamales and Orange Cream Shakes. We love Del Taco!

Being from SoCal I grew up on Del Taco, and I am super excited that there is one by me here. I come here occasionally and every single time I have amazing service, everyone is so polite and the food comes out fast and hot. I have never had a bad experience with the folks that work there and let me tell you, it is wayyyyy better than any other fast food joint in the area. I drive 15 minutes to get home and the food is still hot by the time I eat it. This location is doing it right, and I think that the great service and food is every inclination I need to keep on coming.

So happy to find another Del Taco in Ohio. Easy to find off the freeway, service was great and fast. Order was correct and they have Green Burritos, my favorite. Tasted great, hot and the drive thru was empty until I was leaving then it became extremely busy! Will be back for sure!

This is the imposible or incredible taco. Plant based fake meat. Must be good to vegans but I couldn't eat it. It has the consistency of bean paste. Vegetarians may like it with it's slight beef flavor. Not for me though. ‍ Not the same menu as Del Taco on the West Coast. Where is my ground turkey meat taco?

I have to complement them. They are the best taco restaurant and Ohio. I came at 1:30 last night and got the most phenomenal. customer service, and all of my food was even perfect above my expectations five stars all the way.

Never seen this place packed. I've went been just me to five cars and they always make you pull up and wait then your order still not right.

There is a lot online about the controversy over which is best, Taco Bell vs Del Taco. I grew up on Zantigo here in Columbus Ohio which lost its place in the Mexican fast food race to Taco Bell. Zantigo was better than the Bell IMHO and now we have Del Taco making an appearance in Ohio. On my first visit - Customer service 10/10, personable, helped explain the menu and options, helped with ordering. Del Crunchtada, comparable to a tostado at the Bell. Super crunchy corn shell, really held up to the toppings, house made beans were awesome. Point - Del Tacos, had the Beer Battered Fish Taco, and the Crispy Chicken Taco Habanero. Flavor were amazing, fish was a thick portion of white fish, both very good! Queso Loaded Nachos with beef added, yummy. Loved the queso topping, flavorful beans, and chili verde salsa. Chocolate shakes are good too. Will be back to try their Epic Burritos and fresh guacamole. PS they have a Beyond menu for our plant based diners. Enjoy!!

This is my second time at this location within 8 months. I don't know the menu that well. I ordered the epic guacamole burrito and the briar tacos. The drive thru guy had a little attitude and told me to go the window. No please or No thank you. He also did not give me the total. Got to the window and he told me the price and told me to park farther down the drive thru. I ask for my receipt and he had a attitude and told me he will bring it out with the food. I am not a mind reader, but usually when you pay for something you get a receipt. I know you are limited to who you can hire for fast food, but I think he shouldn't be in customer service with a attitude. He needs to drop the attitude or find something else because clearly he doesn't have people skills. Again, you are limited to jobs when you got tattoos on your face. Clearly he has a bright future!

The health department needs to come up in here. My son had to use the bathroom he said is was human waste smeared all over the male stall. So I took him to the ladies bathroom. The dinning area is disgusting and so was the food. I took my food back twice! This business will not be here to long at this rate.

Having been to the Circleville and Bellfontaine location here in Ohio, along with countless others in California, Arizona and Texas, this is by far the dirtiest Del Taco in the nation in our opinion. No clean tables, trash on the floor, the food prep area is a joke. Employees slipping on all the food on the floor, one listening to ear buds and not able to hear customers asking him questions 2 feet away. Avoid this location like the plague, because you'll probably get it from here.

Was on our way back from a concert to Zanesville when I seen this Del Taco and was super excited to try it , being from California I've had it before and love it but this was a little underwhelming to say the least, went into to dine and it wasn't busy at all kinda ignored for awhile and finally and took order soda machine wasn't on sohad get our drinks from the drive through window

Well, you have a couple of vehicles at the drive through waiting to get their order in and employees hanging out talking. One girl in the video has a head set on and their is no one at the drive through window. Also the fries are cold. The employees was upset. Del Taco franchise owner if your reading this you need to fix it before you are forced to close this location because of bad employees.

Food was really good! Fish burrito w guac and crispy chicken burrito. Reg Del Tacos with meat were tasty as well. Wait was looong for the drive thru (30 minutes) but they had a young lady give you a menu when you turned into drive and then when you drove closer another young lady went to each car to get order using ipad. Order ready and hot when i pulled up. They recently opened and everybody has been coming thru. Definitely going back to try more foodstuffs. This is first time i have seen a Del Taco since #graceandfrankie show. Yay!

This place is like a gourmet Taco Bell that is less expensive.. I used to live in southern CA and go here all the time. Now that Del Taco is in Columbus it is one of the hidden eatery gems here. I would recommend anything in the menu but my favorite is the Macho Combo Burrito.. Always ask for green sauce instead of red.

Honestly I love Del taco, I waited 30 minutes in the drive-through line. It was worth it. They did cash me out for the wrong thing, since the line was taking so long and it took a moment for them to refund, I got my meal for free. It was delicious. Worth the wait.

we received the incorrect order. The taco shells were not warm or baked, the Fries were cold and not good. It was expensive. Save your money and go to Taco Bell!

I am a big fan of Del taco. Been going there since I was little in california. I know what to expect. They're nothing special just fast food and taste like fast food supposed to taste. But that epic torta that they put on the menu is the worst thing ever . They should have just called it a taco sub or a epic torture. $12 for the combo shouldn't be no more than $8 and even that is pushing it. Nothing against the Del Taco on Main Street they do everything as expected . This goes to all Del Taco that has that torture on their menu . That's where the minus one star come from. And I don't know what it is about Del Taco and they're cold ass french fries . But that's all Del Taco

If I could have put a no star I would have. Second time visiting. Drive thru line not as long but we still waited long to have order taken. Out of numerous items including-shakes (were out 1st visit too); nachos, and several others that I don't recall. Place order but given incorrect order at window. Actually had to drive back. Dining room closed but young employee let me in anyway. Told manager that whole order was incorrect. Other manager came out and was angry at young employee letting me in. (Way too many employees lounging in closed dining area for drive thru to be soooooo slow.) Two managers seemed relieved to know that they found "9 taco order". I asked to have food remade. Angry manager remakes half of order. At that point I asked for my money back, which other manager does. Angry manager says he didn't see the rest of the order on the receipt. He grabs the half order and throws it out. I told sensible manager that I hope they can get things together. He apologized as did the young employee who let me in the door. Had he not let me in, I would've been in a ten car long drive-thru line. Also need to clean prep area. When I tried to do survey, error message came up saying the code had already been used. Tried going in another way and message said no more surveys were being taken. Think I'm through.

no matter what people say, these workers are working through a pandemic. give them some credit. it is a fast food restaurant. they do not have to cater to your every need. it's not their job. del taco be smackin point blank period. leave fast food workers alone just because yall got nothin better to do.

Yuuukkkk! Ok, after all my friends saying this place was horrible of course I had to try it out for myself. I pulled into the drive through and waited at least 20 minutes. I only waited because I'm never on this side of town and I wanted to see what this place was all about. The young people working there were ok but lacked any sense of urgency. I was even handed my order in slow motion!! Ok, fast forward to when I get home. I ordered 2 Beyond Tacos and a bean burrito. The tacos were not good at all!!! I thought the beyond meat would be crumbley but this has no texture at all and reminded me of Chili sauce you put on hot dogs. I couldn't even get through the second one. The burrito was ok but not worth a trip for. I didn't get any this time but their dessert menu looked promising. That's probably the only reason I would ever go back. Oh, and side note.... I was sick about 20 minutes after I ate. Yeah, throw this whole place out.

Heard about this place from a couple of coworkers who live in the area and decided to go. I went there twice, once late at night and once in the afternoon before the dinner rush. Each time, the drive thru line was extremely long and painfully slow (getting in line to getting my food took around 45 minutes). Despite this, the food was really good and was worth the wait. I would definitely not come on a very empty stomach though.

Do NOT waste your time or money on this place. Drive thru line took forever, which was fine since we ordered about $30 worth of food. The girl at the window was rude, just handed me my food and closed the window. I asked if that was all the food. She opened the door and said "yep" and closed the door. We were missing about $8 dollars in food which probably did us a favor because it was terrible. My wife threw the fish tacos away because they smelled awful. This might be a good fast food chain but this location is a joke!!

I got this app just to share my experience with this place. I used to go to Del taco back in California when I was a kid so I was excited to learn that they opened a restaurant in Ohio, but I was quickly disappointed. The first time I went to this location the food was good but they got most of the order wrong, which is fine since I have a big family and it can be confusing. However, the second time I went here was probably one of the worst experiences I've had regarding fast food. The staff here is a joke. They're extremely slow and rude. My mom and I waited an hour for cold food that wasn't even what we ordered. But the worst experience of all was when they started talking about us right in front of us like we weren't even there. Definitely not going back. Go here if you like to waste your time.

TERRIBLE!!! the service was horrendous and the food was even worse. Don't go here unless you want to waste your money

I love Del Taco in general and the staff here was nice but WOW we waited in the drive thru line for ONE HOUR!

One word " yuck " that describes everything. Food service cleanliness. Cashier was nice but seemed overwhelmed. It really is a joke

AVOID this place, Order not right, over charged and the wait was ridiculous

Not sure if I am more mad at myself for staying in drive-thru line for an hour plus or the workers on duty. By the time I received my cold food, the server at window answered my question as to if the line is always like this with "well kinda, but tonight one of the girls in here had an incident with the police" so that's why. Wow. Not worth the time, everything was cold and I saw 6 employees standing around doing absolutely nothing but talking. Pretty sure an adult should perhaps work evenings. Stick to Taco Bell for your evening cravings.

Went opening week to Del Taco, Whitehall, OH (Columbus suburb out east) and used the drive-through window for our order. We really liked the tasty tacos, tostadas, fries, chicken flour tortilla burrito. The tomatoes and lettuce were fresh (can't even get decent tomatoes at Taco Bell). The meat filling was very good as was the chicken, and generous (unlike Taco Bell's puny fillings). The restaurant parking lot was clean. There was a long wait, for the restaurant being so new, but we liked the food very much. It looked like the crew was full of kids who were not used to working, because it was disorganized at the window. But I don't care, because most restaurants (even sit down ones) are still having big staff shortages everywhere you turn. (If there was any uncleanliness, it was the customers who made a mess, they they try to sneak out and not notify the staff to clean up after them. I see this everywhere I go - people can be such pigs!) However, I will definitely go back to Del Taco for some great food.