Delaney Barbecue

The brisket is always delicious. The last time I went there we weren't too happy with the way they portioned the slices and the service wasn't very good at all we had said we weren't even going to go here again. We decided to anyway and today was different. Today I had discovered a bug on my empty plate and watched it crawl off. I notified the waitress and asked for a new plate I didn't really care about the bug and wasn't going to leave because the brisket is that amazing. And we fully expected to pay. The waitress then told us she was taking 30% off we were more then happy with that and then gave us a slice of delicious chocolate pie on her as well. As we got the check I guess she told the manager the situation and then she came back and said the whole meal was on the store. We were shocked honestly cause the 30% was fine but they exceeded our expectations and just comped the whole meal. Now that's customer service. They completely redeemed themselves and I will definitely return for brisket again. Love this place!

Absolutely phenomenal food. I had the beef brisket and my partner had the turkey, both were quite flavourful with good meat quality. The potato salad was quite possibly the best I've ever had...sorry Nana. The service however, was very off-putting, we almost left upon our "greeting", we were so hungry though, we decided to stay. Throughout the meal, the waiter and staff were not really thrilled that we were there, and were generally ignoring us unless we flagged them down, only reason this place is getting a star pulled, cause otherwise great.

Disappointed. We had enjoyed our times at Brisket Town before this experience, but unfortunately this time really let us down in a big way. In mid-June, my partner and I took my parents out for their anniversary. The restaurant was trying a new dish, Fried Chicken. Unfortunately the way the chicken was prepared and fried out in the dining area made it very uncomfortable. My mother and I both were so teary eyed that we had to step out in front of the restaurant multiple times to get fresh air during dinner and rushed through the meal because it was unbearable. The manager, Angela told us she was going to send my family a gift certificate for all of us to come back and have dinner after the Fried Chicken season to make up for this evening and let BrisketTown redeem themselves. We didn't receive the gift card until mid-August and it was for $75. When we were there in June, my partner and I spent $130 for 4 people. How can $75 cover all of us to come back for a redemption dinner. I contacted management again and this was the response I received from the bookkeeper, Tamikka : "In every respect, we understand your deep annoyance during your previous visit and your dissatisfaction with the $75 gift certificate issued to compensate for the meals eaten during that visit, however, we feel the gift certificate adequately compensates for the meal." I am very disappointed that this restaurant believes they are adequately compensating me for a 4 person meal that cost me $130 in June with a $75 gift card now at the end of August. I waited all this time since June to write a review with the hopes of BrisketTown following through on their original promise, but unfortunately I am left to write the truth, which isn't as positive as I hoped it would be. Sharing my experience; hoping yours won't be the same if you choose to dine here.

Been trying a lot of the top BBQ places in NYC recently and this place was next on the list. Out of all of the places I've gone I have to say that I think this is the best brisket I've had at any of them. Love the pickles that came with the meat too. They also offer a free 1/2 lb of your choice of meat for your birthday if you give them your email on the website. I would definitely recommend this place to everyone.

Unfortunately, I cannot recommend BrisketTown. I ordered delivery, and the food that arrived was very good, however, one of our orders of brisket did not arrive. Mistakes happen, I get it. When I called the restaurant, they looked into what happened and ended up offering to refund me for the order of brisket that never arrived. This all would have been fine, and I could have written a nice review, but unfortunately, a week later (after two emails and a phone call)...I'm still waiting for that refund. Customer service is seriously lacking, which is too bad, because the food was good. I will not be ordering from BrisketTown again, and I would not be able to recommend it to friends. I am not someone who writes bad reviews, but I haven't been able to reach BrisketTown, so I had no choice.

I live in uptown Manhattan and took the subway out here just for the bbq. It is REALLY good. I went with a group of friends, so we got a bit of all the meats. My personal favorite is the ribs, but the brisket comes in at a very close second. The meat is so tender and juicy that putting sauce on it would just ruin it. This is why there is no sauce in the restaurant at all. My favorite side is the potato salad, but the coleslaw was also awesome. The dessert pies depend on the season, and I ended up getting key lime. It was spectacular.

Came here for my birthday. So yay for birthday meat! The brisket was nicely moist as was the pulled pork. Sausage was spot on and the corn bread in that tiny little pan was yummy. I do however disagree about them not having a BBQ sauce as I've done a culinary tour of many places in TX and they all had a signature sauce. Nonetheless, I'd come back if it weren't so off the beaten path.

I shy away from writing bad reviews and focus on writing about places that impress me to share with others. But I have to express my disappointment with Delaney Barbecue. For a place known for its brisket, we went there and the server said that they don't have any brisket to offer at the moment except for the chopped brisket. So we reluctantly tried it and regretted our decision because it was dry and bland. There are so many other good BBQ joints in NYC. I would recommend skipping this one.